Transcript
www.FlightAttendantCentral.com
You decided you want to be a Flight Attendant. That’s great! What comes next? You will start researching companies that ! still " hire, you will fill in online applications, browse recruitment events in your city, read about introductions, assessments, tasks, questions and maybe answers. There’s a lot of information out there. What does it really take to be successful from the first try? The key is to be prepared and know what to expect. That’s why I’ve put together this list of 92 practical and powerful tips you can start using right away. So, sit back, start reading and get ready to rock your interview.
-Kara
www.FlightAttendantCentral.com
Google stage 1. Research the airlines. Get the basic info from their ‘About us’ page or Wikipedia. Decide if that specific airline is what you are looking for in an employer. 2. Look for the basic requirements and only go to the recruitment events if you meet them. There is no point in dreaming you will get the job if you have a tattoo on your neck or you are too short to reach the required height mark. 3. Research the country where the airline is based and decide if a life there is a good fit for you. Living in the Middle East might be a dream for some but not an acceptable option for others. 4. Understand the lifestyle and only go for it if it suits you. Being a flight attendant requires you to be flexible with your working hours, weekends and holidays. Is this something you are willing to do? 5. Browse the recruitment events and decide if you want to wait until something comes up in your country or you are willing to travel for the interviews. 6. Find out what is expec ted from you dur ing the recruitment event.
www.FlightAttendantCentral.com
Prepare your application 7. Build your CV in a simple manner. When you go for an Open Day, the recruiters spend only one minute reading your resume. 8. Simplify and delete all that is not necessar y. You shouldn’t have more than 3#4 bullet points for each job description. 9. CV should not be longer than 1 page. Don’t give anybody a chance to yawn while they read in the greatest detail what a waitress does. We only want to know what YOU are doing. What sets you apart from the other people doing the same job? 10.Print your resume on white paper. Simple and elegant. 11.Invest in a set of professional photographs. When your application is in a pile in front of a person who never saw you, it is ideal they see you looking amazing and can immediately picture you wearing their uniform. 12.Choose a business attire while taking the photos. Ladies: skirt suit, collared shirt, high heel shoes and pantyhose, hair tied in a bun and simple makeup. Gentlemen: suit in a dark color, shirt and tie, polished shoes, short hair and elegantly groomed. 13.Take the passport photo in the same time with the full length photo. www.FlightAttendantCentral.com
14.If the airline requires a casual photo, do not provide anything that might look unprofessional: smoking, drinking, in a bathing suit or wearing sun glasses. 15.SMILE 16.Request printed copies of your photographs, as well as soft copies for your online application. 17. Reserve 1 full hour in your schedule to complete the online application in one time. You are much more likely to be successful when you don’t procrastinate. 18.Use a professional email address in the following format
[email protected] 19.Fill in all the required fields, paying extra attention to the ones marked with *. They are compulsory. 20.Always save before going to the next step.
www.FlightAttendantCentral.com
Assessment Day 21.There is no minimum or maximum number of people who will be hired. The best of the group will be chosen, regardless of how many candidates participate in the event. 22.Prepare in advance the required documents. They are not needed in the initial stage of the selection process, but things will move fast and you don’t want to run around trying to find your diplomas and making copies just before your final interview. 23.Find out where is the location of the interview and what route you have to drive, or what public transport to use both for going and coming back home. 24.Rest before the big day. As much as you can... 25.Bring some water, snacks, pens and a writing pad. 26.Prepare for a long day. It will be intense to go through all the stages of the assessment day. 27.Dress in a smart business attire, similar to the one you used for taking the photos. You want to look professional and resemble a flight attendant already. 28.Use comfortable shoes.
www.FlightAttendantCentral.com
29.Arrive at the location at least 30 minutes earlier. You would want to absorb the surroundings, glimpse at the other candidates and even have a co$ ee. 30.Talk to the people around you. Make acquaintances. Say ‘Hello’ and introduce yourself. 31.Do not pay too much attention to the gossip. There will be people who have been through an assessment day before and they know it all or people who heard from a friend that there is a certain way you should behave. Ignore them! 32.Be friendly and polite with everybody. The assessors will be monitoring you even during the breaks. 33.Turn o$ your phone or activate the silent mode. Do not reply to text messages or update your Facebook page as the assessment progresses. 34.Pay attention to the information that is communicated to you. You might need it later. 35.Take notes. It will be useful before the interview. It also shows you are interested. 36.Ask relevant questions if given the opportunity. 37.If you already know the people who are in your group, approach them and remind them that the key to a successful group exercise is cooperation. Work together. www.FlightAttendantCentral.com
38.It is normal to be nervous. It shows that getting this job is important to you. Don’t worry about showing it in front of the interviewers. 39.Be aware of your tone of voice. Do not talk too fast, too loud or too soft. 40.During the group exercise, use simple words when addressing your colleagues. Di$ erent people will have di$ erent levels of English. Your aim is to be understood by all. 41.Be mindful of your body language. Your gestures say more than words. 42.Don’t take charge. 43.Don’t be the only one talking. If you find yourself in this situation, try to shift the focus to another colleague: ‘This is my opinion. What do you think Mary?’ 44.Try to include in the conversation the people who are left out. 45.Volunteer for one part of the task. Ideally it will be something you are passionate about and your expertise will contribute to the success of the group. 46.Don’t be tempted to participate in conflicts or take sides. www.FlightAttendantCentral.com
47.The task and its result are not as important as how you worked together as a group and how you communicated with each other to reach your result. 48.Maintain eye#contact with all members of the group, not just with one. 49.Don’t sneak peek at the assessors or at the other group. You will not be able to read their reactions. Focus on what you have to do. 50.To prepare for the English Test, practice reading English every day, watch English TV channels or movies without subtitles. 51.Read the full text to get a general idea of what is required from you. 52.If you have a multiple#choice test, come up with your own answer first, then look at the given options. 53.Write short, simple sentences. Use correct grammar. If you are not comfortable using complicated words or complex sentence building, just keep it simple. 54.Mind the quality of your hand writing. You want the assessors to understand what you wrote. 55.Don’t worry about the Math test. All you need is basic arithmetic. www.FlightAttendantCentral.com
56.Do all the calculations on the paper, just like you used to do in school. 57.Take your time double check your results at least two times. 58.When filling the personality profile test, be truthful. 59.Trust your instinct and go with the first choice that comes into your mind.
www.FlightAttendantCentral.com
Final Interview 60.Sleep early. 61.Read the Final Interview Questions and Answers for the last time before you go in. 62.Be prepared! No question should come as a surprise. 63.Your nerves will pass when the conversation starts flowing. You are dealing with professionals who will make your feel at ease. 64.Maintain eye contact, but don’t stare. 65.Be specific in your examples. If you are asked for more details, give them. 66.If you need some time to think about an answer, tell the interviewers you need a minute. 67.Don’t complain about your former colleagues. 68.Don’t start talking about your personal life. The interview is strictly about your work environment and ethics. 69.Don’t badmouth your previous or current company. 70.You can never talk too much about how pleased your customers were. www.FlightAttendantCentral.com
71.Keep your answers short and professional. 72.Don’t deviate from the topic of discussion. Answer to the point. If the interviewer needs more details, he will ask you to elaborate. 73.Have an upbeat and positive attitude. We all want to work with people who are happy. 74.Thank the interviewer for their time. 75.Ask how do they think you performed during the interview. This might be one of the most important feedback ! and maybe the only one " you get. 76.Establish how to contact them and when is it appropriate to do so. 77.Exchange email addresses and phone numbers with the rest of the candidates who made it to the Final Interview.
www.FlightAttendantCentral.com
After the assessment 78.Stop obsessing and overanalyzing every thing you said or did during the interview. 79.Don’t go on cabin crew forums to discuss your interview performance and ask people’s opinion if you made it or not. 80.Be patient! If you were informed that you will receive an answer within 6 weeks, it will take 6 weeks to get it. 81.Answer the phone when a foreign number comes up. This is the good news. ☺ 82.See your family doctor before you start the required medical tests. 83.Discuss with your family how do they feel about your relocating. 84.Pack lightly and don’t forget you must have adequate business attire for the first weeks of training. 85.Have a goodbye party and ask your friends how do they plan to keep in touch. 86.Ensure you have all the required documents before your departure.
www.FlightAttendantCentral.com
87.When checking # in for your flight, ask the airline representative if there are any other new joiners traveling in the same flight. 88.Do not set up a timeframe for your new career. If you go with the idea that you will stay 3 years until you saved enough money to buy an apartment in your country, you will not enjoy this amazing new life. Just think that you will stay as long as you enjoy waking up every morning to go to work.
www.FlightAttendantCentral.com
Good for life 89.Have an open mind. Start your journey without prejudgement. 90.Be open to change. New people, new environment, new home, new job. All di$ erent from what you know. 91.Love what you do. This way, you don’t have to work a day in your life. 92.Never give up!
www.FlightAttendantCentral.com
To get access to 101 Questions and Answers for the Cabin Crew Final Interview, example CVs and application letters, sample English tests and Math test, Group Exercise examples and guidelines for being successful at your Cabin Crew Interview from the first try, read ‘How to Become a Flight Attendant for airlines in the Middle East’ eBook.
© Flight Attendant Central www.FlightAttendantCentral.com
