Transcript
ril 2014
p om 1 A r f d i l a V
How much do my letters and parcels cost? Services and prices for private customers
Dear Customer We are pleased that you are interested in our products and services. To help you quickly find what you are looking for, we have laid out this brochure in a manner that it is clear, comprehensive and easy to understand. The brochure features prices, additional services, dimensions, delivery times, online tools and much more. For more information, go to swisspost.ch/sending Where do I find what? Domestic
International
Online tools
Parcels
Page 3
Letters
Page 4 – 6
Letters
Page 4 – 6
Parcels
Page 7 – 8
PostPac – the ideal packaging
Size
Page 9
Pre-franked envelopes and postcards
Internal dimensions (cm) Price per item (CHF)
PostPac 0
22.9 × 16.2 × 4
2.00
PostPac 1
22.9 × 14.7 × 9.9
2.20
PostPac 2
31.5 × 22.5 × 12.5
2.60
Eco PostPac
31.5 × 22.5 × 12.5
2.40
PostPac 3
33.5 × 31.5 × 13.5
3.70
PostPac 4
48 × 26 × 16.5
4.70
PostPac 5
32.7 × 11.5 × 10.5
3.40
PostPac 6
42 × 29.7 (A3) Height: 1 – 8
3.70
PostPac 7
Length: 62 – 110 Diameter: 10
4.70
Send mail quickly and easily Address it correctly, seal the envelope, and your letter is ready to send. Our convenient pre-franked envelopes are available in a variety of formats and versions (including pre-franked air cushion envelopes) at postshop.ch and your local post office.
pro clima
With “pro clima”, your international letters and parcels are carbon neutrally. All addressed letters transported by us in Switzerland are carbon neutrally and surcharge-free. swisspost.ch/carbon-neutral
2
Pre-franked postcards Convenient for any change of address and competition reply – so the first prize gets to you on time. Available from your post office.
Domestic parcels
Mail calculator
Standard parcels Weight
Swiss-Express “Moon”
PostPac Priority
PostPac Economy
9.00
7.00
up to 1 kg
16.00
up to 2 kg
18.00
up to 5 kg
20.00
11.00
9.00
up to 10 kg
24.00
12.00
10.00
up to 20 kg
27.00
18.00
15.00
up to 30 kg
30.00
25.00
22.00
Bulky goods up to 30 kg
37.00
–
29.00
Special rates may apply for return shipments of mail order parcels (PostPac Priority and PostPac Economy).
Additional services
Liability included
Manual processing Surcharge
4.00
The following items are processed manually: – Tubes including tins, pyramids, triangular packages up to 100 cm in length – Bottles (excluding glass) – All canisters – Consignments in packaging made of wood, metal or leather
Signature Personal delivery against signature Surcharge
For domestic parcels, Swiss Post is liable for loss, damage or inappropriate delivery up to CHF 500.00. For tips on packaging and addressing your consignments correctly, go to swisspost.ch/tips-for-sending-mail All parcels must include appropriate valid postage. Forwarded and returned ship ments are treated as new consignments.
2.00
Signature: liability for loss, damage or inappropriate delivery up to CHF 1,500.00.
Minimum dimensions (recommended) Thickness: 1 cm Weight: 100 g Format: 14.8 × 10.5 cm (A6)
Consignments larger than standard par cels (items over 100 cm in length or with two dimensions greater than 60 cm), items with a tag and unpackaged items.
Maximum dimensions (required) Weight: 30 kg Format: 100 × 60 × 60 cm
Maximum dimensions (required) Length: max. 250 cm or circumference max. 400 cm (2× height + 2× width + longest side)
Weight:
30 kg 0 cm
60 cm Max. 30 kg 60 cm
Delivery times Swiss-Express “Moon” Hand-in until counters close in the even ing. Delivery the next working day by 9 a.m. at the latest: Monday Tuesday Wednesday Thursday Friday Saturday Sunday1 1
Tuesday Wednesday Thursday Friday Saturday Monday Monday
At selected post offices.
PostPac Priority More than 200 post offices accept PostPac Priority until 4 p.m. At all other post offices, items must be mailed by 12 noon. Delivery on the next working day (excluding Satur days): Monday Tuesday Wednesday Thursday Friday Saturday
Tuesday Wednesday Thursday Friday Monday Tuesday
Bulky goods include
Standard parcels include
Max. 30 kg
All rates also online: swisspost.ch/mail-calculator
swisspost.ch/locations PostPac Economy and Bulky goods Economy Delivery within two working days (excluding Saturdays): Monday Tuesday Wednesday Thursday Friday Saturday
Wednesday Thursday Friday Monday Tuesday Wednesday
>10
100 cm 00
>1
cm
Swiss-Courier For consignments you wish to have delivered to the recipient today, call free on +41 (0)800 88 88 88.
3
Domestic letters Format up to B5 2 cm thickness
Domestic letters
A Mail
B Mail
Surcharge for A Mail Plus
Standard letter
1 – 100 g
1.00
0.85
Midi letter
101 – 250 g
1.30
1.10
Formats
A Mail additional services 3.50
Standard formats up to B5 A6 14.8 × 10.5 cm C6 16.2 × 11.4 cm C6/5 22.4 × 11.4 cm A5 21.0 × 14.8 cm C5 22.9 × 16.2 cm B5 25.0 × 17.6 cm
Liability for loss or damage up to CHF 100.00
Surcharge for Registered mail
5.00
Liability for loss, damage or inappropriate delivery up to CHF 500.00
Large letter, format up to B4 2 cm thickness
Additional services for registered mail
B Mail
A Mail
Surcharge for Personal delivery
5.00 5.00
1 – 500 g
2.00
1.80
Surcharge for Return receipt
501 – 1,000 g
4.00
3.60
Surcharge for COD
A Mail Plus
Standard formats up to B4 A4 29.7 × 21.0 cm C4 32.4 × 22.9 cm B4 35.3 × 25.0 cm
25.00
Priority additional services
Europe
Other countries
Europe
Other countries
1 – 20 g
1.40
1.90
1.30
1.60
21 – 50 g
2.60
3.80
2.20
2.80
51 – 100 g
3.70
5.00
2.90
3.60
Surcharge for Registered mail
6.00
Liability for loss or damage up to CHF 150.00
Registered mail Priority additional services Surcharge for Personal delivery
Large letter, format up to B4 2 cm thickness 1 – 100 g
Priority
Surcharge for Return receipt
Economy
Europe
Other countries
Europe
Other countries
4.30
5.80
3.80
4.20
101 – 250 g
7.00
9.50
4.90
6.30
251 – 500 g
12.50
16.00
8.50
9.50
501 – 1,000 g
17.00
25.50
10.50
15.00
For information on mailing consignments that are larger than the B4 format, thicker than 2 cm or that weigh more than 1 kg, see Domestic parcels (page 3) or International parcels (pages 7 and 8).
6.00
A Mail1 Next day delivery (excluding Sundays and federal, cantonal and regional holidays). B Mail Delivery within three working days (Mon – Fri) of posting. Registered mail Next working day delivery (excluding Saturdays).
Swiss-Courier
1 Hand-in
by 6.30 p.m. or by earlier regular counter closing time, or posted in a letter box before the last collection for A Mail. Available at post offices with extended evening opening hours until the specified closing time for A Mail.
From 50 letters per consignment, Swiss Post will frank your items with P.P. (Port Payé) for you. Please ask at your post office for further details.
International letters Price zones and delivery times2
6.00
Service only available for selected countries
Unaddressed A Mail is the right solution for sending official and commercial mailshots. If posted on time, they are delivered the next day (Monday to Friday). Formats up to B5, 5 mm thickness and up to a weight of 50 g can be sent at a price of CHF 0.40 per item. swisspost.ch/uam
TIP
Format B4 (35.3 × 25 cm)
Economy
All rates also online: swisspost.ch/mail-calculator
Format B5 (25 × 17.6 cm)
Priority
Removable. Valid from 1 April 2014.
Standard letter, format up to B5 2 cm thickness
The additional service for A Mail is the right solution for mail with contents (such as tickets) requiring more security than an A Mail item. A Mail Plus letters can be tracked electronically from the time they are posted to delivery. The delivery does not require a signature. Liability is up to CHF 100.00 in the event of loss or damage.
Delivery times
For consignments you wish to have delivered to the recipient today, call free on +41 (0)800 88 88 88.
Mail calculator
International letters
Unaddressed A Mail items
The General Terms and Conditions of Post CH Ltd (swisspost.ch/gtc) and the associated communication in their current versions, including the information on prices, form the basis of the range of services offered by Post CH Ltd. The services and prices are also valid for the Principality of Liechtenstein. We expressly reserve the right to make changes. Domestic prices include VAT.
Country
Price zone
Priority (days)
Economy (days)
Australia
2
4–5
7 – 15
Austria
1
2–3
4–7
Belgium
1
2–3
4–8
Brazil
2
3–6
10 – 20
Canada
2
3–7
7 – 15
China (People’s Republic of)
2
3–6
10 – 20
Denmark
1
2–3
4–9
France
1
2–3
4–8
Germany
1
2–3
4–8
India
2
4–8
10 – 20
Italy
1
2–4
6 – 12
Japan
2
3–5
7 – 15
Netherlands
1
2–3
4–9
New Zealand
2
4–6
10 – 15
Poland
1
3–5
6 – 10
Portugal
1
2–3
5–9
Romania
1
3–5
7 – 15
Russian Federation
1
3–7
10 – 20
Spain
1
2–3
6 – 12
Sweden
1
2–3
5–9
Thailand
2
3–8
10 – 20
Turkey
1
3–5
7 – 12
Ukraine
1
3–6
10 – 15
United Kingdom
1
2–3
5–9
United States
2
3–7
7 – 15
2 Average
delivery times in working days (Monday to Friday), day of posting not included.
Price zone 1 = Europe / price zone 2 = other countries 4
5
6
Domestic letters
Unaddressed A Mail items
A Mail Plus The additional service for A Mail is the right solution for mail with contents (such as tickets) requiring more security than an A Mail item. A Mail Plus letters can be tracked electronically from the time they are posted to delivery. The delivery does not require a signature. Liability is up to CHF 100.00 in the event of loss or damage.
Delivery times
Unaddressed A Mail is the right solution for sending official and commercial mailshots. If posted on time, they are delivered the next day (Monday to Friday). Formats up to B5, 5 mm thickness and up to a weight of 50 g can be sent at a price of CHF 0.40 per item. swisspost.ch/uam
A Mail1 Next day delivery (excluding Sundays and federal, cantonal and regional holidays). B Mail Delivery within three working days (Mon – Fri) of posting. Registered mail Next working day delivery (excluding Saturdays).
Swiss-Courier
1 Hand-in
by 6.30 p.m. or by earlier regular counter closing time, or posted in a letter box before the last collection for A Mail. Available at post offices with extended evening opening hours until the specified closing time for A Mail.
For consignments you wish to have delivered to the recipient today, call free on +41 (0)800 88 88 88.
TIP From 50 letters per consignment, Swiss Post will frank your items with P.P. (Port Payé) for you. Please ask at your post office for further details.
International letters Price zones and delivery times2 Country
Price zone
Priority (days)
Economy (days)
Australia
2
4–5
7 – 15
Austria
1
2–3
4–7
Belgium
1
2–3
4–8
Brazil
2
3–6
10 – 20
Canada
2
3–7
7 – 15
China (People’s Republic of)
2
3–6
10 – 20
Denmark
1
2–3
4–9
France
1
2–3
4–8
Germany
1
2–3
4–8
India
2
4–8
10 – 20
Italy
1
2–4
6 – 12
Japan
2
3–5
7 – 15
Netherlands
1
2–3
4–9
New Zealand
2
4–6
10 – 15
Poland
1
3–5
6 – 10
Portugal
1
2–3
5–9
Romania
1
3–5
7 – 15
Russian Federation
1
3–7
10 – 20
Spain
1
2–3
6 – 12
Sweden
1
2–3
5–9
Thailand
2
3–8
10 – 20
Turkey
1
3–5
7 – 12
Ukraine
1
3–6
10 – 15
United Kingdom
1
2–3
5–9
United States
2
3–7
7 – 15
2 Average
delivery times in working days (Monday to Friday), day of posting not included.
Price zone 1 = Europe / price zone 2 = other countries 6
International parcels
Price zones and delivery times1 MiniPac International
Country Price zone
Priority (days)
Economy (days)
PostPac International Price zone
Priority (days)
Documents
Economy (days)
Price zone
URGENT (days)
Goods URGENT (days)
ISO code
Australia
2
4–5
7 – 15
5
5–8
20 kg
9 – 15
20 kg
3
2–4
3–5
AU
Austria
1
2–3
4–7
1
2–5
30 kg
5–8
30 kg
1
1–3
1–3
AT
Belgium
1
2–3
4–8
1
3
30 kg
4–7
30 kg
1
1
1
BE
Brazil
2
3–6
10 – 20
5
5 – 10
30 kg
16 – 25 30 kg
3
2–4
3–5
BR
Canada
2
3–7
7 – 15
3
5–8
30 kg
8 – 12
30 kg
2
1–3
2–3
CA
China (People’s Republic of)
2
3–6
10 – 20
4
4–8
30 kg
15 – 25 30 kg
3
3–5
3–6
CN DK
Denmark
1
2–3
4–9
2
3
30 kg
5–7
30 kg
1
1–2
1–2
France
1
2–3
4–8
1
2–3
30 kg
5–7
30 kg
1
1–2
1–2
FR
Germany
1
2–3
4–8
1
2–3
30 kg
4–7
30 kg
1
1
1
DE IN
India
2
4–8
10 – 20
4
5 – 12
20 kg
15 – 20 20 kg
3
2–4
3–5
Italy
1
2–4
6 – 12
1
4–5
30 kg
8 – 15
30 kg
1
1
1
IT
Japan
2
3–5
7 – 15
4
4–6
30 kg
8 – 10
30 kg
3
2–4
3–4
JP
5–8
20 kg
1
1
1–2
NL
12 – 15 30 kg
3
3–5
4–6
NZ
Netherlands
1
2–3
4–9
1
3
30 kg
New Zealand
2
4–6
10 – 15
5
4 – 10
30 kg
Poland
1
3–5
6 – 10
2
3–5
30 kg
7 – 12
30 kg
1
1–2
1–4
PL
Portugal
1
2–3
5–9
2
4
30 kg
6 – 12
30 kg
1
1–2
1–3
PT
Romania
1
3–5
7 – 15
2
4–9
30 kg
15 – 25 30 kg
1
1–3
2–4
RO
Russian Federation
1
3–7
10 – 20
2
5 – 10
20 kg
15 – 25 20 kg
1
2–5
4–6
RU
Spain
1
2–3
6 – 12
2
5
30 kg
7 – 10
30 kg
1
1–2
1–3
ES
Sweden
1
2–3
5–9
2
4–5
30 kg
6 – 12
30 kg
1
1–2
1–2
SE TH
Thailand
2
3–8
10 – 20
4
5 – 10
30 kg
12 – 15 30 kg
3
2–3
2–6
Turkey
1
3–5
7 – 12
2
5 – 10
30 kg
12 – 15 30 kg
1
1–3
2–6
TR
Ukraine
1
3–6
10 – 15
2
4–8
30 kg
15 – 20 30 kg
1
1–3
2–5
UA
United Kingdom
1
2–3
5–9
2
3–5
30 kg
6 – 10
30 kg
1
1
1
GB
United States
2
3–7
7 – 15
3
4–8
30 kg
11 – 15 30 kg
2
1–3
2–3
US
1 Average
delivery times in working days (Monday to Friday), day of posting not included.
MiniPac International: price zone 1 = Europe / price zone 2 = other countries You can get additional information on maximum dimensions, delivery times and maximum weights for these and other countries using the online mail calculator at swisspost.ch/mail-calculator or by calling Customer Service on +41 (0)848 88 88 88.
URGENT delivery times The published delivery times for URGENT consignments apply only to large cities and urban areas. For enquiries about delivery times, call free on +41 (0)800 45 45 45.
Note on URGENT P.O. Box and poste restante addresses are not permitted. The recipient’s phone number is required. The delivery of medicines to private indi viduals is excluded.
7
Liability included – URGENT goods: CHF 1,000.00 – URGENT documents: CHF 150.00 – PostPac International Priority / Economy: CHF 1,000.00 Exempted from liability: – Mobile phones – TV sets – Computers/laptops – Other electronic devices Please note our General Terms and Condi tions “Postal Services” for private custom ers swisspost.ch/gtc
Dangerous goods Shipping dangerous goods abroad is pro hibited. You can find all the necessary information in the brochure “Dangerous goods in inter national mail” at your post office or at swisspost.ch/tips-for-sending-mail
International parcels
Additional services
Prices for MiniPac International Priority and Economy Priority
Weight
Economy
Europe
Other countries
Europe
Other countries
1 – 500 g
14.00
20.00
9.50
12.00
501 – 1,000 g
20.00
32.00
12.50
18.00
1001 – 2,000 g
32.00
44.00
24.00
32.00
See page 4 for MiniPac International Priority additional services. Length + width + height = max. 90 cm, no dimension to exceed 60 cm Tubes: length + twice the diameter = max. 104 cm, length not to exceed 90 cm, weight max. 2 kg
Zone 1
Zone 2
Zone 3
P = PostPac International Priority E
P
Zone 4
Zone 5
E = PostPac International Economy
P
E
P
E
P
2 kg
41.00
37.00
48.00
41.00
52.00
45.00
59.00
49.00
71.00
53.00
5 kg
51.00
45.00
61.00
53.00
73.00
58.00
91.00
65.00 109.00
77.00
10 kg
59.00
49.00
75.00
64.00 103.00
15 kg
70.00
54.00
93.00
74.00 128.00 101.00 185.00 123.00 226.00 154.00
20 kg
75.00
59.00 105.00
85.00 164.00 113.00 234.00 154.00 302.00 185.00
25 kg
81.00
64.00 123.00
95.00 185.00 138.00 271.00 180.00 364.00 216.00
30 kg
86.00
69.00 133.00 105.00 205.00 164.00 299.00 204.00 415.00 252.00
77.00 133.00
E
P
E
92.00 164.00 113.00
Prices for URGENT Weight
1A
URGENT goods, up to 30 kg Europe
USA, Canada
0.5 kg
72.00
1 kg
URGENT documents1, up to 2 kg
Other countries
Europe
USA, Canada
Other countries
87.00
113.00
57.00
74.00
90.00
77.00
97.00
132.00
65.00
85.00
110.00
2 kg
90.00
110.00
160.00
76.00
97.00
139.00
3 kg
108.00
130.00
202.00
–
–
–
4 kg
131.00
148.00
242.00
–
–
–
5 kg
146.00
168.00
292.00
–
–
–
10 kg
187.00
217.00
388.00
–
–
–
15 kg
242.00
291.00
536.00
–
–
–
20 kg
300.00
366.00
668.00
–
–
–
25 kg
362.00
440.00
804.00
–
–
–
30 kg
421.00
501.00
950.00
–
–
–
document is defined as anything written or otherwise committed to paper (printed, copied, typewritten or written by hand) that does not have a commercial value and that weighs no more than 2 kg. Media such as CD-ROMs, USB sticks, etc., are classified as URGENT goods.
4.00
The following items are processed manually: – Tubes including tins, pyramids, triangular pack ages up to 100 cm in length – Bottles (excluding glass) – All canisters – Consignments in packaging made of wood, metal or leather
Bulky goods Surcharge
Prices for PostPac International Priority and Economy Weight
Manual processing Surcharge
15.00
Bulky goods include: – Consignments that exceed the maximum di mensions for standard parcels (100 × 60 × 60 cm) – Items with a tag (even if within the standard dimensions) – Unpackaged items (even if within the standard dimensions) Please note the specific regulations for each country.
Customs formalities MiniPac International For consignments of up to 2 kg contain ing goods whose value does not exceed CHF 700.00, it is sufficient to use the green customs label. For consignments where the value of the goods has not been stated (e.g. a gift), a customs declaration must be used instead of the green customs label. PostPac International and URGENT consignments All consignments must be accompanied by a waybill. The maximum weight for PostPac International is 30 kg, or 20 kg for some countries. The maximum weight for URGENT goods is 30 kg, or 2 kg for URGENT documents. Please note: As a rule, it is up to the sender to obtain information about import and export op tions from the relevant authorities in the destination country or from the relevant consulates. Swiss Post accepts no respon sibility for this.
Mail calculator All rates also online: swisspost.ch/mail-calculator
8
Online tools
Swiss Post app
Consignment tracking You can use “Track & Trace” to check t n e the location or m ign Cons g processing status n i track of a consignment is r a at any time. Just sp o s t . c h / t enter the consign ment number to find out whether a consignment is still at the dis tribution centre, has left the country or has already been delivered to the recipi ent. You can discover the products and countries for which consignment tracking is available online.
sw
Find the right price quickly and easily! Wherever you are, you can now calculate letter and parcel prices at swisspost.ch/mail-calculator or with the Swiss Post app.
Stamps
You can always find our current range of products and order stamps at your leisure in the PhilaShop. swisspost.ch/philashop
Get select postal services quickly and easily on your mobile phone: You can retrieve the following information with your mobile phone’s browser or the Swiss Post app: location search, opening hours, consignment tracking, pricing, cus tomer service and much more. You can download the free Swiss Post app from the App Store. For more information, go to swisspost.ch/mobile
ck
a n d tr a c e
Mail calculator
Location search and opening hours
Which post office is located where? What services can I expect there? And what are the opening hours? You can find what you need at the touch of a button. For more information, go to swisspost.ch/locations
Resources
You can find more information and details about our products in our online brochures and fact sheets at swisspost.ch/tips-for-sending-mail, or in our sales flyers at your post office.
9
Post CH Ltd
Swiss Post Customer Service
Viktoriastrasse 21
3030 Berne
Switzerland
Tel. +41 (0)848 88 88 88
Fax +41 (0)844 88 88 88
TNT Swiss Post AG
URGENT Customer Service
Amsleracherweg 8
5033 Buchs
Switzerland
Tel. +41 (0)800 45 45 45
Fax +41 (0)62 837 01 05
[email protected] swisspost.ch
[email protected] tntswisspost.com
4.2014 PV
For URGENT consignments
