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Ispe_itaaffarticle2007maintmgmttraining

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Maintena Main tenance nce Mana Managem gement ent and Trai Training ning Guido Walt Dipl. Ingenie ngenieur ur ETH - Presi President dent MFS (Maintenance (Maintenance and Facility Facility Management Management Society of Switzerland Switzerland - President EFNMS VZW (European (European Federation of National Maintenance Societies) - Chair Chairman man of the European European Training Training Committee Committee EFNMS EFNMS VZW - Chair Chairman man CEN/TC CEN/TC 319, WG 9 (Qualification (Qualification of Maintenance Maintenance Personnel) Personnel) - Lec Lectur turer er in Mainte Maintenan nance, ce, Unive Universi rsity ty of applied applied scienc sciences es Yverdon Yverdon - Swi Switze tzerla rland nd 1 Imp mpor ortance tance of Main Maintena tenanc nce e Main intena tenanc nce e costs cost s fo forr Europe Euro pe (a (a Ge German stu s tudy dy)): Dir ire ect main maintenance tenance cost co sts s : abo bout ut 1 500 Mrd rd.. Eur uro o / year  year  - Person Personnel nel (60 %): about about 900 Mrd. Euro / year  - Mater Material, ial, spare spare parts parts (40 %): %): about 600 Mrd. Euro / year  Ind ndir irect ect maintenance main tenance cost co sts s I: about abou t 7 50 500 Mrd rd.. Eur uro o / yea year  - Down time, qualit quality, y, product productivity, ivity, etc. - law lawyer yers, s, loss loss of of image, image, etc etc.. - Traini Training, ng, investm investment ent in in spare spare parts, parts, etc. Foru orum m Visi Visi on Instandhaltu ng e. e.V V. / 20 2004 04 Dortmu Dortmund nd 2 Imp mpor ortance tance of Main Maintena tenanc nce e Main intena tenanc nce e costs cost s fo forr Europe Euro pe (a (a Ge German stu s tudy dy)): Dir ire ect main maintenance tenance cost co sts s : abo bout ut 1 500 Mrd rd.. Eur uro o / year  year  - Person Personnel nel (60 %): about about 900 Mrd. Euro / year  - Mater Material, ial, spare spare parts parts (40 %): %): about 600 Mrd. Euro / year  Ind ndir irect ect maintenance main tenance cost co sts s I: about abou t 7 50 500 Mrd rd.. Eur uro o / yea year  - Down time, qualit quality, y, product productivity, ivity, etc. - law lawyer yers, s, loss loss of of image, image, etc etc.. - Traini Training, ng, investm investment ent in in spare spare parts, parts, etc. Foru orum m Visi Visi on Instandhaltu ng e. e.V V. / 20 2004 04 Dortmu Dortmund nd 2 Imp mpor ortance tance of Main Maintena tenanc nce e Maintena intenance nce costs for Germa rmany: ny: Dir ire ect ma m ain intena tenanc nce e co cost sts s : about 250 Mrd. Euro / Jahr In comparison Car manufacturing: 135 Construction / infrastructure: 131 Electro-technique: 122 Food industry: 111 Chemical industry: 108 Foru orum m Visi Visi on Instandhaltu ng e. e.V V. / 20 2004 04 Dortmu Dortmund nd 3 Imp mpor ortance tance of Main Maintena tenanc nce e Thesis: 3rd Wor orld ld Con ongress gress on o n Main Maintena tenanc nce e/ EuroM Euro Main intenance tenance 06 Over 20 % of the World Gross National Product is spent on Maintenance and Operative Costs. 4 Importance of Maintenance Industrial production (% change) forecast last year in brackets Euro Area Germany France Italy Sweden* U.K* Poland Czech Republic Hungary Russia Romania Turkiye 2005 2,0 (2,6) 1,7 (2,8) 0,4 (3,1) -0,4 (1,0) 3,3 (3,0) -0,4 (1,5) 8,5 (8,5) 6,0 (5,4) 7,5 (7,7) 5,5 (5,7) 4,5 (7,0) 2006 2.6 1.9 1.4 1.5 4.0 1.0 8.3 7.5 7.0 4.7 4.0 Source: EIU 2005, * Manufacturing production C onsensus 5 Joao Ricciarelli, SKF Service Division, EuroMaintenance 2006 / 3rd World Congress on Maintenance, Basel Importance of Maintenance Industrial Manufacturing: - World-wide outsourcing Heavy Machinery: - Integration of maintenance in the product Local Manufacturing (CH) - Local outsourcing - Local suppliers General Tendency Pressure from eastern countries Friendly or un-friendly take over  6 Importance of Maintenance Industrial equipments Maintenance influences value and safety of machines and industrial equipments. 7 Importance of Maintenance Infrastructure Maintenance influences value and safety of infrastructure. 8 Importance of Maintenance Buildings Maintenance influences value and safety buildings. 9 Importance of Maintenance What means this for Maintenance? 10 Importance of Maintenance „Maintenance cost ?“ 11 Importance of Maintenance „ Value of Maintenance?“ Maintenance costs Safety/ Environment Maintenance Processes Production Benchmarks 12 Support/ Resources Importance of Maintenance Value of Maintenance Indirect maintenance costs I: about 7 500 Mrd. Euro / year  • Down time, quality, productivity, etc. • lawyers, loss of image, etc. • Training, investment in spare parts, etc. Reduction of indirect maintenance costs II • Safety and security • Environmental risks • Less hygiene risks „ Value of Maintenance?“ 13 Maintenance costs Terminology - Real Estate Management - Facility Management - Life Cycle Management - Maintenance Management - Physical Asset Management Up to now, no definition has had a real breaking-through on the global market. 14 Market Facility Management - Buildings - Production - Infrastructure - Services Definition CEN TC 348 Integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of  its primary activities. 15 Market Facility Management Core business   s   e   s   s   e   c   o   r   p   g   n    i    t   r   o   p   p   u    S 16 FM Conventions Process FM SLA Facilities  Activities Market Life-Cycle Management Dismantling Concept and  Design Operation and  Maintenance Implementation 17 Market „Growth and Added Value“ ! April 2006: Mr. Markus Akermann, CEO of  Holcim declared as global strategy: „ Growth and Added Value“ ( Le Temps). 18 Market Maintenance Management Responsibilities Maintenance Policy Maintenance Concept Maintenance Strategy Maintenance Processes 19 Market Maintenance Management ! Maintenance (EN 13306:2001) Combination of all actions during the life cycle of an item intending to retain it in, or  restore it to, a state in which it can perform the requires functions. 20 Market Physical Asset Management ! for creating and sustaining defined valuable outcomes through all the life-cycle phases. Miró 21  Acquisition – Ownership – Control - Utilization Market Physical Asset Management: A growing market International and Governmental Organizations Financial Systems – Insurance Legal Systems  Asset owners – Asset Operators –  Asset Users Government Agencies Organizations for Standardization 22 Market Physical Assets include : • • • • • • • 23 Manufacturing Buildings Power  Telecommunication Railways Roads Public services