Transcript
IUT221 Work Management IUT221 Release 463 25.09.2003 IUT221 Work Management...............................................................................................................................................1Copyright.......................................................................................................................................................................2SAP Utilities (IS-U/CCS)..........................................................................................................................................4Course Prerequisites...................................................................................................................................................5Target Group..............................................................................................................................................................6Course Content...........................................................................................................................................................7Course Goals..............................................................................................................................................................8Course Objectives......................................................................................................................................................9Work Management Overview........................................................................................................................................1Unit Objectives..........................................................................................................................................................2Course Overview Diagram.........................................................................................................................................3Main Business Scenario.............................................................................................................................................4Functional Scope of the IS-U/CCS System...............................................................................................................5What is the Scope of the Work ManagementSystem?...............................................................................................6Connection Between Generation and Distribution....................................................................................................7The Work Management Process................................................................................................................................8SAP Components and Interfaces...............................................................................................................................9Terms and Concepts in Work Management.............................................................................................................10Summary..................................................................................................................................................................11Technical Objects in Transmission and Distribution.....................................................................................................1Technical Objects in Transmission and Distribution: Unit Objectives.....................................................................2Technical Objects in Transmission and Distribution: Course Overview Diagram....................................................3Technical Objects in Transmission and Distribution: Business Scenario.................................................................4Organizational Structures...........................................................................................................................................5Organizational Structure - Controlling......................................................................................................................6Organizational Structure - Materials Management....................................................................................................7Organizational Structure - Sales and Distribution.....................................................................................................8Cross-Plant Plant Maintenance..................................................................................................................................9Work Centers in Plant Maintenance and Service.....................................................................................................10Functions of the Work Center..................................................................................................................................11Functional Locations and Equipment......................................................................................................................13Equipment................................................................................................................................................................14Functional Location.................................................................................................................................................15Equipment Master Record.......................................................................................................................................16Functional Location Master Record.........................................................................................................................18Equipment and Asset Accounting............................................................................................................................19Prerequisites for Equipment Installation..................................................................................................................21Equipment Usage List..............................................................................................................................................22Relationships Between Technical Objects...............................................................................................................24 Object Link..............................................................................................................................................................25Structure of Installations in T&D............................................................................................................................26Substation.................................................................................................................................................................27Line System.............................................................................................................................................................28Supply Grid..............................................................................................................................................................29Distribution Grid (Logical Structure)......................................................................................................................30The IS-U House.......................................................................................................................................................31Equipment and Technical Objects in IS-U/CCS......................................................................................................32Technical Data Model..............................................................................................................................................33Technical Objects in Transmission and Distribution: Summary.............................................................................34Technical Objects in Transmission and Distribution: Exercises.............................................................................35Solutions..................................................................................................................................................................38Processes in Plant Maintenance and Customer Service.................................................................................................1Processes in Plant Maintenance and Customer Service: Unit Objectives.................................................................2Processes in Plant Maintenance and Customer Service: Course Overview Diagram................................................3Processes in Plant Maintenance and Customer Service: Business Scenario.............................................................4 Notifications and Orders............................................................................................................................................5 Notifications and Orders in Plant Maintenance and Customer Service.....................................................................6 Notification Types.....................................................................................................................................................7 Notification Functions...............................................................................................................................................8 Notification Structure.................................................................................................................................................9Catalogs....................................................................................................................................................................10Basic Structure of a Work Order..............................................................................................................................11Order Processing Steps............................................................................................................................................12Fundamental Maintenance Processing Steps...........................................................................................................13Work Order Supervisor............................................................................................................................................14Printing: Papers for Orders......................................................................................................................................15Printing Work Orders with IS-U Data.....................................................................................................................16Time Confirmations.................................................................................................................................................17Settling a Maintenance Order..................................................................................................................................18Billing & Settling a Service Order...........................................................................................................................19Settlement Rule........................................................................................................................................................21Sales Orders.............................................................................................................................................................22Sales Documents......................................................................................................................................................23Sales Document Flow..............................................................................................................................................24Structure of a Sales Order........................................................................................................................................25Structure of the Billing Document...........................................................................................................................26Plant Maintenance and Customer Service Processes: Summary.............................................................................27Processes in Plant Maintenance and Customer Service: Exercises.........................................................................28 Solutions..................................................................................................................................................................34Service Products.............................................................................................................................................................1Service Products: Unit Objectives.............................................................................................................................2Service Products: Course Overview Diagram...........................................................................................................3Service Products: Business Scenario.........................................................................................................................4The Service Product Concept.....................................................................................................................................5The Service Product...................................................................................................................................................6The Service Object.....................................................................................................................................................8The Service Product ..................................................................................................................................................9Characteristics and Characteristic Values................................................................................................................10Class and Configuration Profile...............................................................................................................................11Configuration of Service Products...........................................................................................................................12Variant Configuration Basics...................................................................................................................................13Components of the Knowledge Base.......................................................................................................................14Precondition.............................................................................................................................................................15Selection Condition..................................................................................................................................................16Action.......................................................................................................................................................................17Procedure and Constraint.........................................................................................................................................18Reference Characteristics.........................................................................................................................................19Configurable Service Products................................................................................................................................20Defining a Configurable Service Product................................................................................................................21Configurable Task Lists...........................................................................................................................................22Configuration and Pricing........................................................................................................................................23Defining Pricing.......................................................................................................................................................24Copy of the Settlement Rules..................................................................................................................................25Technical Reference Object for a Service Product..................................................................................................26Characteristic Inheritance........................................................................................................................................27Copying the Configuration......................................................................................................................................28Multi-Level Structure of Service Objects................................................................................................................29Multi-Level Service Objects....................................................................................................................................30Configuration in a Multi-Level Structure................................................................................................................31Multi-Level Order Structure....................................................................................................................................32Further Functions of Variant Configuration............................................................................................................33Variant Tables and Object Dependencies................................................................................................................34Example: Table with Service Connection................................................................................................................35Functions..................................................................................................................................................................36Example: Summary of Operations...........................................................................................................................37Summary (1)............................................................................................................................................................38Summary (2)............................................................................................................................................................39
