Transcript
McDonalds Installation Sign Off TES/POS Checklist National Store : ____________ City : ___________________ State: _____ Date: __________ Installer Tech # 1 : __________________________________ __________________________________ Start Time: ___________ End Time: ___________Mgr. ___________Mgr. Initials: ___________ Inst Instal alll Star Startt Time Time:: Inst Instal alll End End Time Time:: ____ ______ ____ ____ ____ ____ __ Go Live Tech : ______________________ Start Time: ___________ Rest. Rep. Init. ______
2/9/2011
e u s s I 1
RTS #
E R U T C I P
PRE-EXISTING INSTALLATION ISSUES * Record RTS reference # for all pre-existing equipment issues
2 3 4 5 6
n o i t s e u Q Y
N
e r u t c i P
t n e l m a v e g o t a m n n e a a l R P M y y t c e l e i l a C S 5 t b i c g G a a a e O P C C F L N P S I
ZONE 1 – MANAGERS BACK OFFICE Are the following items labeled: POS Server, ISP Server, ISP Serial Hub 10.0.0.149, Cashless , Appliance, Cashless Appliance UPS, POS Equinox Hub 10.0.0.151, ISP Printer 10.0.0.90, COD 1, Converter, COD 2 Converter, COD 1 Power Pack, COD 2 Power Pack, POS Primary Network Switch, Backup Network Switch, and Cashless Appliance Switch. All All POS POS equi equipme pment nt is plug plugge ged d into into orang orange e isol isolate ated d grou ground nd twis twistt lock lock elec electri trica call outl outlet etss Is the the POS POS serv server er and and ISP ISP conn connec ecte ted d to a worki orking ng Tripp rippli lite te UPS UPS. Is the the Trip Trippl plit ite e UPS UPS conn connec ecte ted d to an oran orange ge isol isolat ated ed grou ground nd twis twistt lock lock outl outlet et..
1 2 3 4 5 6 7
9 10
Is the the Prim Primary ary POS POS swit switch ch and and the the cash cashle less ss manag managed ed swit switch ch conn connec ecte ted d to the rack rack moun mounte ted d powe powerr supp supply ly.. I s the back up POS switch disconnected from power Is the the prop proper er equi equipm pmen entt plug plugge ged d into into the the Trip Trippl plit ite e UPS UPS in the the corr correc ectt posi positi tion onss Is the patch panel pre-labeled as per the "McDonald's 2010 Cabling Standard", blanks filled with black inserts, cable guides installed and in use. Verify the Installation of a specified network rack: • 82" bolted to the floor • 77" w/ wall mount • ISP cart w/ wall mount • Alternate w/ wall mount Are Are the the MO drop dropss plac placed ed with within in 2' of the the back back offi office ce serv server er loca locati tion on
11
Is the the inst instal alla lati tion on of a 4 port port wall wall plat plate e or bisc biscui uitt box box comp comple lete te and and labe labele led. d.
12
Is Wayp Waypor ortt plug plugge ged d into into an oran orange ge isol isolat ated ed grou ground nd twis twistt lock lock elec electr tric ical al outl outlet et and and func functi tion onin ing g prop proper erly ly Is the COD converter box (s) positioned less than 4 feet away from the network rack. (Exception: Everbrite LED Black box converter)
8
13 N/A N/A
X X X X
X X
X
X X X X X
Are Are all all ceil ceilin ing g tile tiless move moved d duri during ng inst instal alla lati tion on in plac place e and and in good good repa repair ir
15
Has all old cabling as been removed
X
16
Ha s a llll old equipm en ent and hardware bee n re mo moved
X
17
Are Are the the Cat5 Cat5e e home homeru runs ns that that run run alon along g the the wall wall is secu secure red d with with Pand Pandui uitt chas chase e
X
18
Are Are all all face face plat plates es / Bisc Biscui uitt Boxe Boxess secu secure rely ly atta attach ched ed to the the wall wall and and labe labele led d
X
19
22
Is the the NCG NCG swit switch ch atta attach ched ed to the the rack rack and and are are all all port port lock lockss inst instal alle led d Is there equipment other than computer, communication, and POS equipment plugged into orange dedicated outlets. (Example: fans, heaters, phone chargers, pencil sharpeners) (Correct answer is NO!!!!) Are Are the the AC and and Cat5 Cat5e e cabl cables es dres dresse sed d sepa separa rate tely ly (not (not tied tied or boun bound d toge togeth ther er)) Is the back office cabling properly dressed (cable ties, Velcro ties, and Extra slack looks neat) Electrical wires and power supplies and secured.
23
Is the the cabl cablin ing g dres dresse sed d prop properl erly y behi behind nd the the ISP ISP cart cart / netwo network rk rack rack in the the back back offi office ce..
24
Record the ISP Serial #
Page 1 of 6
X X
14
20 21
r e w o P
X X X X X X
McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11
n o i t s e u Q Y
N
e r u t c i P
1
e l m a v e g o t a m n n e a a l P M y R y t c e l e i l a C 5 t b i c g G S P a a a e O C C F L N P S I
ZONE 2 – KITCHEN AREA
X
All POS equipment is plugged into orange isolated ground twist lock electrical outlets X
2
Is the grill printer (s) located in a secure area and printing readable receipts
3
Are cables run neatly and tied down with Velcro ties (“Zip Ties” for permanent links)
4
X
5
Is the Bun Buffer Bump Bar installed functioning properly Are the orange isolated ground twist lock electrical outlets located close to the printer without the printer cables being stretched across the ceiling tiles.
6
Is there an A/B switch installed and functional when (2) grill printers are present
X
7
Are brackets hung for each KVS monitor next to the dedicated outlets and securely mounted
X
8
X
9
Are the KVS monitors installed over a heat source (toaster) (Right answer is NO!!!!) Are the kitchen monitors labeled: MFY 1 (VGA 1), Lunch, MFY 2 (VGA 2), Lunch, MFY 1 (VGA1 ), Breakfast, MFY 2 (VGA 2), Breakfast, FC Expo (VGA 1), DT Expo (VGA2)
10
Are all KVS monitors and KVS bump bars are installed and functioning properly – Lunch and Breakfast
11
Are all ceiling tiles moved during installation in place and in good repair
12
Has all old cabling been removed
X
13
Ha s a ll old equipm ent and hardware bee n re moved
X
14
Are all threaded rods is dressed with Panduit chase (threaded rod cover)
X
15
Is the distance from the bottom edge of the monitor to the floor tile 6' (+/- 3") verify with a tape measure
X
16
Is the KVS controller is mounted "right-side up" and 4" from the ceiling
X
17
Verify EXPO monitors are mounted with threaded rod to LCD Bracket (FPD400) NOT on included pedestal
X
18
Are all face plates securely attached to tile and properly labeled
19
No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!!
20
All AC and Cat5e cables are dressed separately (not tied or bound together)
21
All electrical outlets in the ceiling are below the ceiling grid. If no, determine responsible party (TES or O/O - Restaurant contracted electrician and record on signature page under electrical remediation)
n o i t s e u Q Y
N
e r u t c i P
X
X
X X X
X X X X e l m a e v g o t a m n n e a a l P M y R y t e l i c e l a 5 S t b i c g C P a a a e G O S C C F L N P I
ZONE 3 – FRONT COUNTER All POS equipment is plugged into orange isolated ground twist lock electrical outlets
2
Are all cables properly dressed (cable ties, Velcro ties, and extra slack looks neat) electrical wires and power suppliers
3
Are cables tied down and secured away from being hit by carts
X
4
Are that the Verifone cables correctly dressed and placed back into re-usable Velcro ties
X
5
Are Brown communication cables secured to all Verifone pin pads by a metal bar
X
6
Is there a Verifone card swipe device on all Front Counter registers and is the device functioning properly
X
7
Is the KVS controller labeled # 3
8 9
Are each register’s 4 port biscuit block correctly labeled Is the FC-00 2 port analogue backup located between the highest numbered register and CBB cell and is it correctly labeled
10
Are all registers, cash drawers, printers, and Verifone devices functioning properly
11
Is the FC Expo Monitor, DT Expo Monitors, FC Bump Bar, and DT Runner bump bar functioning properly
12
Are all ceiling tiles moved during installation in place and in good repair
13
Has all old cabling been removed
X
14
Ha s a ll old equipm ent and hardware bee n re moved
X
15
Are Cat5e homeruns that run along the wall secured with Panduit chase
X
16
Are all face plates / Biscuit Boxes securely attached to the wall and labeled
X
17
Are all cash drawers secured, with steel bolts, to the front counter
18
No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! Are all AC and Cat5e cables are dressed separately (not tied or bound together)
Page 2 of 6
r e w o P
X
1
19
r e w o P
X
X X X X
X X
X
X X X
McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11
e n o Z
Y
N
e r u t c i P
ZONE 4 – DRIVE THRU PRESENT BOOTH
t n e l m a v e g o t a m n n e a a l P M y R y t e l e i c 5 b l i a C S t c g G a a a e O P C C F L N P S I
X
1
All POS equipment is plugged into orange isolated ground twist lock electrical outlets
2
Is there a working wireless bump bar receiver in the present booth
X
3
Is there a working runner bump bar transmitter available and working
X
4
Is there a working back-up transmitter located at the ABS
X
5
Is the 4 port wall plate or biscuit box securely attached to the wall and labeled
6
Is the ABS functioning properly
7
Are all cables properly dressed (cable ties, Velcro ties, and extra slack looks neat) Is the KVS controller casing labeled as KVS # 4, DT Expo Monitor labeled DT Expo (VGA 1) and CBB monitor labeled CBB (VGA 2)
8
X X X X X
9
Are all registers, printers, and DT monitors functioning properly
10
Are all ceiling tiles moved during installation in place and in good repair
11
Has all old cabling been removed
12
Ha s a ll old equipm ent and hardware bee n re moved
13
Are all Cat5e homeruns and data cables that run along the wall secured with Panduit chase
X
14
Are all face plates / Biscuit Boxes securely attached to the wall and labeled
X
15
Are all cash drawers secured, with steel bolts, to the DT Counter
16
Is the merge point camera system (if present) functioning properly.
17
Are all threaded rods dressed with Panduit chase
X
19
Is the distance form the bottom edge of the monitor to the floor tile 6' (+/- 3") verify with a tape measure
X
20
Is the KVS controller is mounted "right-side up" and 4" from the ceiling
X
21
No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!!
22
Are all AC and Cat5e cables dressed separately (not tied or bound together)
n o i t s e u Q Y
N
e r u t c i P
X X X
X X
All POS equipment is plugged into orange isolated ground twist lock electrical outlets
2
Is the receipt printer in the cashier booth installed and functioning properly
X X
ZONE 5 & 6 - DRIVE-THRU CASHIER / DRIVE-THRU OUTSIDE
1
t n e l m a v e g o t a m n n e a a l P M y R t y e l e i l c a C S 5 t b i c a a a g e G O P C C F L N P S I
r e w o P
X X
3
I s the Verifone m ounted and functioning prope rly
X
4
Is there a Verifone pin pad available for customer use in the Drive Thru and it is functioning properly
X
5
Is the coin dispenser installed properly and dispensing coins properly
X
6
Verify the cash drawer and register are functioning properly
X
7
Is the 4 port wall plate or biscuit box installed securely and labeled
8
Are all cables properly dressed (cable ties, Velcro ties, and extra slack looks neat)
9
Are all ceiling tiles moved during installation in place and in good repair
10
Has all old cabling been removed
11
Ha s a ll old equipm ent and hardware bee n re moved
12
Are all Cat5e homeruns and data cables that run along the wall secured with Panduit chase
X
13
Are all face plates / Biscuit Boxes securely attached to the wall and labeled
X
14
Are all cash drawers secured, with steel bolts, to the DT counter
X
15
Is distance from the bottom edge of the monitor to the floor tile 6' (+/- 3") verify with a tape measure
X
16
No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!!
17
Are all AC and Cat5e cables dressed separately (not tied or bound together)
18
Are the DT camera’s installed, positioned correctly and functioning properly
X
19
Are all items being displayed after the customer places their order on the COD (s)
X
Page 3 of 6
r e w o P
X X X X X
X X
McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11
n o i t s e u Q Y
N
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
e r u t c i P
ZONE 7 - CBB AREA Is the CBB Bump Bar mounted and functioning properly Is the beverage monitor mounted on a post I s the cabling for the monitor run through the post Is the power on a dedicated orange isolated ground twist lock electrical outlets Is the KVS controller mounted on the wall away from customer view Are the KVS con troller cables t ied up neatly Are the ce iling plate or wall dat a jack labeled Is there an audio cable plugged into the monitor or is there an external speaker Did you hear a beep when the first item appears on the CBB monitor Verify the printer is installed and functioning properly I s the On/Off button labeled on t he C BB Bump Bar Are all ceiling tiles moved during installation in place and in good repair Is the KVS controller mounted "right-side up" and 4" from the ceiling No dirty devices on IDG "clean power" (fans, heaters, pencil sharpeners, phone chargers) Right answer YES!! Are all AC and Cat5e cables dressed separately (not tied or bound together) Has all old cabling as been removed
t n e l m a v e g o t a m n n e a a l P M y R y t e l e i c 5 b l i a C S t c g G a a a e O P C C F L N P S I
X X X X X X X X X X X X X X X X
Equipment to Return to NCR after Installation Store contact name ________________________ Phone Number ____________________ OBF RMA QTY NCR 12 digit Product ID 1 2 3 4 5 6 7 8 9 10
Total # of loose boxes for FedEx to pickup (Do not include over packed boxes) n o i t s e u Q
Y
N
1 2
e r u t c i P
RESTAURANT REPRESENTATIVE Was the store clean after installation was completed? Did installers clean up all spare parts, equipment and packaging Has all old equipment and hardware been boxed up and has an RMA been requested INSTALLER / GO LIVE TECHNICIAN All cable certification documents have been signed and submitted Post insta ll picture s have been completed
3 4
Page 4 of 6
r e w o P
McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11
McDonalds Installation Sign Off TES/POS Checklist FAX Pages 1 of 2 National Store : _____________City : _________________________ State: _____ Date: _____________ Installer Tech # 1 : _______________________________________ Start Time: ___________ End Time: ____________ Mgr. Initials: ________ Install Start Time: ________ Install End Time: _______________ Go Live Tech : _______________________________________ Start Time: ________________ Rest. Rep. Init. _____ REMEDIATION NEEDS:
(C) CABLING
(E) ELECTRICAL
(V) VENDOR
All Questions above will be Y except Zone 1 questions 20 and Zone 2 question #8 will be N. If you get an answer other than this please write a more detailed description here of the issues under the Remediation Needs. Go-Live Please note: Please take pictures if appropriate and enter that camera file number at the end of the description. Store the picture in the issues subdirectory with your other site picture deliverables.
VERIFONE SWAP PROGRAM:
(SERIAL #'S FOR UNITS BEING REMOVED FROM THE STORE)
1.
4
2.
5
3.
6
RESTAURANT REPRESENTATIVE COMMENTS:
INSTALLER COMMENTS (Please re-list Pre-Existing Issues from Page 1. Write down issue picture number if picture taken): Equipment Boxes Opened? YES / NO
GO LIVE TECHNICIAN COMMENTS:
Page 5 of 6
McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11
McDonalds Installation Sign Off TES/POS Checklist
FAX Pages 2 of 2
National Store : ____________ City : ________________________ State: ________ Date: _______
_________________________________________________________________________________________________________________________ TES/POS Supplier Installation Lead Tech Name (Printed
TES/POS Supplier Installation Lead Tech Name (Signature)
_____________________________________________________________________________________________________________________________________________ Re st au ra nt Re pr es en ta ti ve N am e (S igna tur e )
R est aura nt Re pre sen ta ti ve N am e ( Pri nte d)
_____________________________________________________________________________________________________________________________________________ R est aura nt Re pre sen ta ti ve Po si ti on / T itl e Da te Re sta ur an t R ep re se nt at ive E -m ai l a dd re ss
___________________________________________________________________________________________________________________________________________________ Restaurant Representative Name (Printed) (Second Name if Required) Restaurant Representative Name (Signature) (Second Signature if Required)
The above signature indicates agreement of the pre-existing installation issues and the post installation issues detailed on this document. Upon completion of this document all general system support issues are to be reported to RTS at 1 (800) 515 - 3636. The TES/POS Supplier will contact you within 48 hours post install to schedule the remediation work.
Command Center # NCR (877) 645 - 00132
RTS All system support issues following the install are to be reported to Restaurant Technology Services, LLC. (RTS) formally know as SEI, by calling (800) 515 - 3636. Your restaurant will be supported by a Special Restaurant Technology Services Upgrade Support Team during the first 30 days post-install for both ISP and POS systems.
ELECTRICAL REMEDIATION
OWNERSHIP :
RESTAURANT _____
NCR_____
___________________________________________________________________________________ (Leave blank if - restaurant responsible) TES/POS Supplier Installation Lead Tech Name (Printed)
TES/POS Supplier Installation Lead Tech Name (Signature)
(Please sign here if this is a REVISIT - NCR Responsible)
_________________________________________________________________________________________ (Please sign here if restaurant is responsible) Restaurant Representative Name (Printed)
Restaurant Representative Name (Signature ) Please sign here if this is a REVISIT - NCR Responsible)
___________________________________________________________________________________________________ Restaurant Representative Position / Title Date
REMEDIATION - CLOSURE ACKNOWLEDGEMENT (OF APPLICABLE) ___________________________________________________________________________________________________ TES/POS Supplier Installation Lead Tech Name (Printed)
TES/POS Supplier Installation Lead Tech Name (Signature)
___________________________________________________________________________________________________________________________________ Restaurant Representative Name (Printed)
Restaurant Representative Name (Signature )
__________________________________________________________________________________________________________________________________ Restaurant Representative Position / Title Date
The above signature indicates agreement of post installation (remediation) issues listed on the original document at the time of signature are addressed and completed. Upon completion of this document all general system support issues are to be reported to RTS at (800) 515 - 3636.
The Go-Live Tech will e-mail the completed McDonald’s Check List to: a. The on site McDonalds Representative at his given e-mail address (Should be hand written on installer hard copy check List). b.
[email protected] c. Frank Kawashima
[email protected] d. NCR Help Desk
[email protected] FAX the last two pages (5 & 6) to 888-848-9590 12/10Version 5.0 Nancy Bernard – USORT Installation Team Arthur Nascimento – MCD/IT USA HWLab
Page 6 of 6
McDonalds Installation Sign Off Checklist vs 5 0 Mod 02-09-11
