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StandardGround HandlingAgreement IATA SGHA 2004/1998 SAS Ground Services Quality and cost efficiency in ground handling. www.sasground.com Introduction Introduction 2 SGHA 2004/1998 Standard Ground Handling Agreement 2004 Definitions 10Main Agreement 12Annex A – Ground Handling Services 23Annex B – Simplified Procedure 56 Standard Ground Handling Agreement 1998 Main Agreement 62Annex A – Ground Handling Services 74 Aircraft, calendar, contacts, Aircraft Types & Liability 114Calendar 2007, 2008, 2009 115Personal Notes 118Contacts 120 2IntroductionStockholm in March, 2007 Dear reader, SAS Ground Services is an independent subsidiary in theSAS Group and the third largest ground handlers in Europe.We provide contracted ground services to almost 80 airlines– big and small, frills or no frills – many of them competitorsto the SAS Group airlines.We make it our business to offer a trouble-free deliverybased on a comprehensive range of high quality and cost-efficient ground handling services worldwide. We are alsoamong the industry leaders in the area of automatedsolutions.Previously a part of an airline, SAS Ground Services hasa high degree of competence within safety and security.Your customers will benefit from an organization with highlytrained and quality conscious personnel.Safety, quality and on-time performance are our primarygoals. Our customers are provided with regular qualityreports, which they also can download from personal pageson our website www.sasground.com.We would be happy to meet you to discuss how your airline’sneeds could be accommodated. Until then, I hope that thispocket version of the IATA Standard Ground HandlingAgreement 1998/2004 can be of good use to you.Yours sincerely,Hans-Otto HalvorsenPresident SGHA 2004/1998
