Transcript
Basic User’s Guide FAX-2840 FAX-2845 FAX-2940
Not all models are available in all countries.
Version 0 UK/IRE
If you need to call Customer Service Please complete the following information for future reference: Model Number: FAX-2840, FAX-2845 or FAX-2940 (Circle your model number) Serial Number: 1 Date of Purchase: Place of Purchase: 1
The serial number is on the back of the unit. Retain this User’s Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
© 2012 Brother Industries, Ltd. All rights reserved.
User’s Guides and where do I find them? Which Guide?
What’s in it?
Where is it?
Product Safety Guide
Read this Guide first. Please read the Safety Instructions before you set up your machine. See this Guide for trademarks and legal limitations.
Printed / In the Box
Quick Setup Guide
Follow the instructions for setting up your machine and connection type you are using.
Printed / In the Box
Basic User’s Guide
Learn the basic Fax and Copy operations and how to replace consumables. See troubleshooting tips.
Printed / In the Box
Learn more advanced operations: Fax, Copy, security features, printing reports and performing routine maintenance.
PDF file / CD-ROM / In the Box
Advanced User’s Guide
For Czech Republic, Republic of Bulgaria, Republic of Hungary, Republic of Poland, Romania, Slovak Republic, Republic of Croatia, Republic of Slovenia: PDF file / CD-ROM / In the box
Download optional software from the Brother Solutions Center (FAX-2940 users only) You can download a printer driver, a scanner driver 1 and PC-Fax Send software for free from the Brother Solutions Center, enabling you to use your Brother Fax machine as a printer or a scanner 1, or send faxes from your computer. Visit us at http://solutions.brother.com/. 1
Not for Mac OS X 10.5.8 users
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Table of Contents (Basic User’s Guide) 1
General information
1
Using the documentation .......................................................................................1 Symbols and conventions used in the documentation ....................................1 Accessing the Advanced User’s Guide..................................................................2 Viewing Documentation ...................................................................................2 Control panel overview ..........................................................................................4 Volume settings .....................................................................................................7 Ring volume.....................................................................................................7 Beeper volume ................................................................................................7 Speaker volume...............................................................................................7
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Loading paper
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Loading paper and print media ..............................................................................8 Loading paper in the standard paper tray........................................................8 Loading paper in the manual feed slot ..........................................................10 Unscannable and unprintable areas ..............................................................14 Paper settings......................................................................................................15 Paper Type ....................................................................................................15 Paper Size .....................................................................................................15 Acceptable paper and other print media..............................................................15 Recommended paper and print media ..........................................................15 Type and size of paper ..................................................................................16 Handling and using special paper .................................................................17
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Loading documents
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How to load documents .......................................................................................20 Using the automatic document feeder (ADF) ................................................20
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Sending a fax
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How to send a fax ................................................................................................22 Cancelling a fax in progress ..........................................................................22 Transmission verification report.....................................................................23
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Receiving a fax
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Receive modes .................................................................................................... 24 Choosing the receive mode........................................................................... 24 Using receive modes ........................................................................................... 25 Fax Only ........................................................................................................ 25 Fax/Tel........................................................................................................... 25 Manual........................................................................................................... 25 External TAD ................................................................................................. 25 Receive Mode settings ........................................................................................ 26 Ring Delay ..................................................................................................... 26 F/T Ring Time (Fax/Tel mode only)............................................................... 26 Fax Detect ..................................................................................................... 27
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Telephone and external devices
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Voice operations (FAX-2845 only)....................................................................... 28 Making a telephone call................................................................................. 28 Mute............................................................................................................... 28 Telephone line services ....................................................................................... 28 Setting the telephone line type ...................................................................... 28 Connecting an external TAD ............................................................................... 29 Connections................................................................................................... 29 Recording an outgoing message (OGM)....................................................... 30 Multi-line connections (PBX) ......................................................................... 30 External and extension telephones...................................................................... 31 Connecting an external or extension telephone ............................................ 31 Operation from external or extension telephones.......................................... 31 For Fax/Tel mode only................................................................................... 31 Using extension telephones (U.K. only) ........................................................ 31 Using a non-Brother cordless external handset ............................................ 32 Using Remote Codes .................................................................................... 33
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Dialling and storing numbers
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How to dial ........................................................................................................... 34 Manual dialling............................................................................................... 34 One Touch dialling......................................................................................... 34 Speed Dialling ............................................................................................... 34 Search ........................................................................................................... 35 Fax redial....................................................................................................... 35 Storing numbers .................................................................................................. 35 Storing a pause ............................................................................................. 35 Storing One Touch Dial numbers .................................................................. 35 Storing Speed Dial numbers.......................................................................... 36 Changing One Touch and Speed Dial numbers............................................ 36 Deleting One Touch and Speed Dial numbers .............................................. 37 (For FAX-2845) Tone or Pulse ...................................................................... 37
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Making copies
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How to copy .........................................................................................................38 Stop copying ..................................................................................................38 Copy settings .................................................................................................38
A
Routine maintenance
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Replacing the consumable items.........................................................................39 Replacing the toner cartridge ........................................................................40 Replacing the drum unit.................................................................................45 Cleaning the machine ..........................................................................................49 Cleaning the outside of the machine .............................................................50 Cleaning the scanner glass ...........................................................................50 Cleaning the document feed..........................................................................51 Cleaning the corona wire ...............................................................................52 Cleaning the drum unit ..................................................................................53 Cleaning the paper pick-up rollers .................................................................58 Checking the machine .........................................................................................60 Checking the Page Counters.........................................................................60 Checking the remaining life of parts ..............................................................60
B
Troubleshooting
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Identifying your problem ......................................................................................61 Error and maintenance messages.......................................................................62 Transferring your faxes or Fax Journal report ...............................................67 Document Jams...................................................................................................68 Document was not inserted or fed properly, or was too long ........................68 Paper Jams..........................................................................................................68 Paper is jammed in the standard paper tray..................................................68 Paper is jammed at the back of the machine ................................................69 Paper is jammed inside the machine.............................................................72 If you are having difficulty with your machine ......................................................77 Setting Dial Tone detection ...........................................................................82 Telephone line interference/VoIP ..................................................................82 Improving the print quality....................................................................................83 Machine Information ............................................................................................92 Checking the Serial Number..........................................................................92 Reset functions ....................................................................................................92 How to reset the machine ..............................................................................93
C
Menu and features
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On-screen programming......................................................................................94 Menu table .....................................................................................................94 How to access the menu mode .....................................................................94 Menu table ...........................................................................................................95 Entering text.......................................................................................................104
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D
Specifications
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General .............................................................................................................. 105 Document Size .................................................................................................. 107 Print media......................................................................................................... 108 Fax..................................................................................................................... 109 Copy .................................................................................................................. 109 Interfaces ........................................................................................................... 110 Consumable items ............................................................................................. 111
E
Index
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Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM.
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General Setup IMPORTANT NOTE Memory Storage Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Mode Timer
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Security features Security
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Sending a fax Additional sending options Additional sending operations Polling overview
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Receiving a fax Remote Fax Options Additional receiving operations Polling overview
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Dialling and storing numbers Telephone line services Additional dialling operations Additional ways to store numbers
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Printing reports Fax reports Reports
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Making copies Copy settings
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A
Routine maintenance Cleaning the machine Checking the machine Packing and shipping the machine
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Glossary
C
Index
1
General information
Using the documentation
1
The following symbols and conventions are used throughout the documentation.
Bold
Bold style identifies keys on the machine’s control panel or computer screen.
Italics
Italicized style emphasizes an important point or refers you to a related topic.
Courier New
Courier New font identifies the messages shown on the LCD of the machine.
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Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine.
Symbols and conventions used in the documentation
1
1
Note Most of the illustrations in this User’s Guide show the FAX-2845.
WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
Important Important indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of product functionality. Prohibition icons indicate actions that must not be performed. Electrical Hazard icons alert you to a possible electrical shock. Fire Hazard icons alert you to the possibility of fire. Hot Surface icons warn you not to touch machine parts that are hot. Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features. 1
Chapter 1
Accessing the Advanced User’s Guide
d
Point to your language, point to View Guide, and then click the guide you want to read.
1
This Basic User’s Guide does not contain all the information about the machine such as how to use the advanced features for Fax and Copy. When you are ready to learn detailed information about these operations, read the Advanced User’s Guide that is on the CD-ROM.
Viewing Documentation
a
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Turn on your computer. Insert the CD-ROM into your CD-ROM drive.
Note (Windows® users) If the screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click index.html.
b
(Macintosh users) Double-click the CD-ROM icon, and then double-click index.html.
c
Click your country.
Note • (Windows® users only) Your web browser may display a yellow bar at the top of the page that contains a security warning about Active X controls. For the page to display correctly you must click on the bar, click Allow Blocked Content, then click Yes in the Security Warning dialog box.
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General information
• (Windows® users only) 1 For faster access, you can copy all user documentation in PDF format to a local folder on your computer. Point to your language, then click Copy to local disk. 1
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Microsoft® Internet Explorer® 6.0 or greater.
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Chapter 1
Control panel overview
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FAX-2840 and FAX-2940 have the same keys. 1
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FAX-2845
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General information
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Chapter 1
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One Touch keys These 11 keys give you instant access to 22 previously stored numbers. Shift Lets you access One Touch numbers 12 to 22 when held down.
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LCD Displays messages to help you set up and use your machine.
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Mode keys: FAX Puts the machine in FAX mode. COPY Puts the machine in COPY mode.
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Dial pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine. (For FAX-2845) The # key temporarily switches the dialling mode from Pulse to Tone during a telephone call.
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Stop/Exit Stops an operation or exits from a menu.
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Start Lets you start sending faxes or making copies.
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Menu keys: Clear Deletes entered data or lets you cancel the current setting. Menu Lets you access the Menu to program your settings in the machine. OK Lets you store your settings and confirm LCD messages on the machine. Volume keys: d or c Press to scroll backwards or forwards through menu selections. Press to change the volume when in fax or standby mode. a or b Press to scroll through the menus and options. Address Book Lets you access speed dial numbers directly.
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COPY key: Options You can quickly and easily choose temporary settings for copying.
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FAX keys: Tel/R or Tel/Mute/R When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension. This key is used to have a telephone conversation after picking up the external handset during the F/T fast double-ring. (FAX-2845 only) Lets you place calls on hold. Redial/Pause Redials the last number called. It also inserts a pause when programming quick dial numbers or when dialling a number manually. Resolution Sets the resolution when sending a fax.
General information
Volume settings Ring volume
1
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Speaker volume
While in FAX mode press or to adjust the volume level. The LCD will show the current setting, and each key press will change the volume to the next level. The machine will keep the new setting until you change it.
1
You can choose a range of speaker volume levels, from High to Off.
a b
You can choose a range of ring volume levels, from High to Off.
1
c
Press Menu, 1, 3, 3. Press a or b to choose Off, Low, Med or High. Press OK. Press Stop/Exit.
You can also change the ring volume through the menu:
a b c
Press Menu, 1, 3, 1. Press a or b to choose Off, Low, Med or High. Press OK. Press Stop/Exit.
Beeper volume
1
When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off.
a b c
Press Menu, 1, 3, 2. Press a or b to choose Off, Low, Med or High. Press OK. Press Stop/Exit.
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2
Loading paper
Loading paper and print media
b 2
The machine can feed paper from the standard paper tray or manual feed slot.
Loading paper in the standard paper tray
2
You can load up to 250 sheets. Paper can be loaded up to the maximum paper mark (b b b) on the right-hand side of the paper tray. (For the recommended paper to use, see Paper capacity of the paper trays uu page 16.)
Printing on plain paper, thin paper or recycled paper from the standard paper tray
a
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Pull the paper tray completely out of the machine.
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While pressing the green paper-guide release lever, slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
Loading paper
c
Fan the stack of paper well to avoid paper jams and misfeeds.
f
Raise the ADF document output support flap (1) and unfold the support flap (2) to prevent paper from sliding off the facedown output tray.
2 1
d
Put paper in the tray and make sure: The paper is below the maximum paper mark (b b b) (1).
2
Overfilling the paper tray will cause paper jams. The side to be printed on must be face down. The paper guides touch the sides of the paper so it will feed correctly.
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e
Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.
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Chapter 2
Loading paper in the manual feed slot
b
Open the manual feed slot cover.
c
Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
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You can load envelopes and special print media one at a time into this slot. Use the manual feed slot to print or copy on labels, envelopes or thicker paper.
Note The machine automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
Printing on plain paper, thin paper or recycled paper from the manual feed slot
a
Raise the ADF document output support flap (1) and unfold the support flap (2) to prevent paper from sliding off the facedown output tray, or remove each page as soon as it comes out of the machine.
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Loading paper
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a
Using both hands, put one sheet of paper in the manual feed slot until the front edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go.
Printing on thick paper, bond paper, labels and envelopes
Open the back cover (back output tray).
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When the back output tray is pulled down, the machine has a straight paper path from the manual feed slot through to the back of the machine. Use this paper feed and output method when you want to print on thick paper, labels or envelopes.
Note Remove each printed sheet or envelope immediately to prevent a paper jam.
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Chapter 2
Note
c
Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going to use.
d
Using both hands, put one sheet of paper or one envelope in the manual feed slot until the front edge of the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
Pull down the two green levers, one on the left-hand side and one on the right-hand side, as shown in the following illustration.
b
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Open the manual feed slot cover.
Loading paper
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Note • Put the paper into the manual feed slot with the side to be printed face up. • Make sure that the print media is straight and in the correct position on the manual feed slot. If it is not, the paper may not be fed correctly, resulting in a skewed printout or a paper jam. • Do not put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam. • If you put any print media in the manual feed slot before the machine is in Ready mode, the print media may be ejected without being printed on.
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Chapter 2
Unscannable and unprintable areas
2
The figures below show the maximum unscannable and unprintable areas. The unscannable and unprintable areas may vary depending on the paper size you are using.
Usage
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Document Size
Top (1)
Left (2)
Bottom (3)
Right (4)
Fax (Send)
Letter
3 mm
4 mm
A4
3 mm
1 mm
Copy
Letter
3 mm
4 mm
3 mm
3 mm
*a single copy A4 or a 1 in 1 copy
Loading paper
Paper settings Paper Type
2
c
Print quality may vary according to the type of paper you are using.
Press a or b to choose Thin, Plain, Thick, Thicker, Recycled Paper or Label. Press OK.
When you change the size of paper in the tray, you will also need to change the setting for paper size at the same time so your machine can fit the document or an incoming fax on the page.
a b c
For best results, follow the instructions below: DO NOT put different types of paper in the paper tray at the same time because it may cause paper jams or misfeeds.
Press Stop/Exit.
You can use several different sizes of paper for printing copies: A4, Letter, Executive, A5, A5 L, A6, B5, or B6 and for printing faxes: A4 or Letter.
Press Menu, 1, 2, 2. Press a or b to choose A4, Letter, Executive, A5, A5 L, A6, B5, or B6. Press OK.
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You can use the following types of print media: thin paper, plain paper, thick paper, bond paper, recycled paper, labels or envelopes.
Press Menu, 1, 2, 1.
Paper Size
2
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Set up the machine for the type of paper you are using. This will give you the best print quality.
a b
Acceptable paper and other print media
Avoid touching the printed surface of the paper immediately after printing. 2
Before you buy a lot of paper, test a small quantity to make sure the paper is suitable.
Recommended paper and print media
2
Paper Type
Item
Plain Paper
Xerox Premier TCF 80 g/m2 Xerox Business 80 g/m2
Recycled Paper
Xerox Recycled Supreme 80 g/m2
Labels
Avery laser label L7163
Envelope
Antalis River series (DL)
Press Stop/Exit.
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Chapter 2
Type and size of paper
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The machine can print on paper loaded from either the standard paper tray or manual feed slot.
Paper capacity of the paper trays
2
Paper size
Paper types
No. of sheets
Standard Paper Tray
A4, Letter, B5, Executive, A5, A5 (Long Edge), A6, B6
Plain paper, Thin paper and Recycled paper
Up to 250 [80 g/m2]
Manual Feed Slot
Width: 76.2 to 216 mm
Plain paper, Thin paper, Thick paper, Length: 116 to 406.4 mm Bond paper, Recycled paper, Envelopes and Labels
Single sheet [80 g/m2]
Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight
75-90 g/m2
Thickness
80-110 m
Roughness
Higher than 20 sec.
Stiffness
90-150 cm3/100
Grain direction
Long grain
Volume resistivity
10e9-10e11 ohm
Surface resistivity
10e9-10e12 ohm-cm
Filler
CaCO3 (Neutral)
Ash content
Below 23 wt%
Brightness
Higher than 80%
Opacity
Higher than 85%
Only use paper made for plain paper copying. Only use paper that is 75 to 90 g/m2. Only use long grain paper with a neutral Ph value, and a moisture content of approx. 5%. This machine can use recycled paper that meets DIN 19309 specifications.
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Loading paper
Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance. Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Types of paper to avoid 2
Important Some types of paper may not perform well or may cause damage to your machine. DO NOT use paper: • that is highly textured • that is extremely smooth or shiny • that is curled or warped
Some important guidelines when selecting paper are: DO NOT use inkjet paper because it may cause a paper jam or damage your machine. Preprinted paper must use ink that can withstand the temperature of the machine’s fusing process of 392 degrees Fahrenheit (200 degrees centigrade). If you use bond paper, paper that has a rough surface or paper that is wrinkled or creased, the paper may exhibit degraded performance.
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1 1 1
A curl of 2 mm or greater may cause jams to occur.
• that is coated or has a chemical finish • that is damaged, creased or folded • that exceeds the recommended weight specification in this guide • with tabs and staples • with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing If you use any of the types of paper listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
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Chapter 2
Envelopes
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Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and printquality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two sheets of paper. The envelope should lie flat and not be of baggy or flimsy construction. You should buy quality envelopes from a supplier who understands that you will be using the envelopes in a laser machine.
• with windows, holes, cut-outs or perforations • with glue on the surface as shown in the figure below
• with double flaps as shown in the figure below
Envelopes can be fed from the manual feed slot one at a time. We recommend that you print a test envelope to make sure the print results are what you want before you print or purchase a large quantity of envelopes.
Types of envelopes to avoid
• with edges that are not straight or consistently square
2
Important DO NOT use envelopes: • that are damaged, curled, wrinkled or an unusual shape • that are extremely shiny or textured
• with sealing flaps that are not folded down when purchased • with sealing flaps as shown in the figure below
• with clasps, staples, snaps or tie strings • with self-adhesive closures • that are of a baggy construction • that are not sharply creased • that are embossed (have raised writing on them) • that were previously printed by a laser machine • that are pre-printed on the inside • that cannot be arranged neatly when stacked • that are made of paper that weighs more than the paper weight specifications for the machine
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• with each side folded as shown in the figure below
Loading paper
Types of labels to avoid
If you use any of the types of envelopes listed in this guide, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement.
Labels The machine will print on most types of labels designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the drum unit or rollers and cause jams and print quality problems. No adhesive should be exposed between the labels. Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels peeling off and causing serious jams or print problems.
2
Do not use labels that are damaged, curled, wrinkled or an unusual shape.
2 2
Important • DO NOT feed part used label sheets. The exposed carrier sheet will damage your machine. • Label sheets should not exceed the paper weight specifications described in this User’s Guide. Labels exceeding this specification may not feed or print correctly and may cause damage to your machine. • DO NOT reuse or insert labels that have previously been used or are missing any labels on the sheet.
All labels used in this machine must be able to withstand a temperature of 392 degrees Fahrenheit (200 degrees centigrade) for a period of 0.1 seconds. Do not feed a label sheet through the machine more than one time.
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Loading documents
How to load documents
Note 3
You can send a fax and make copies from the ADF (Automatic Document Feeder).
Using the automatic document feeder (ADF)
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Make sure documents with correction fluid or written with ink are completely dry.
How to load documents
a
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Unfold the ADF document support (1) and the ADF document output support flap (2).
3
The ADF can hold up to 20 pages and feeds each sheet individually. Use standard 80 g/m2 paper and always fan the pages before putting them in the ADF.
1
The ADF can hold up to 30 pages, if you stagger the pages and meet the following conditions:
2
Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 g/m2
Document Sizes Supported Length:
147.3 to 355.6 mm
Width:
147.3 to 215.9 mm
Weight:
64 to 90 g/m2
Important • DO NOT use paper that is curled, wrinkled, folded, ripped, stapled, paperclipped, glued or taped. • DO NOT use cardboard, newspaper or fabric. • To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
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b c
Fan the pages well. Stagger the pages of your document face down top edge first, in the ADF until the LCD display message changes and you feel it touch the feed rollers.
1
Loading documents
d
Adjust the paper guides (1) to fit the width of your document.
Important To avoid damaging your machine while using the ADF, DO NOT pull on the document while it is feeding.
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4
Sending a fax
How to send a fax
4
4
d
a One Touch key or press (Address Book) and enter the three-digit Speed Dial number.
The following steps show how to send a fax.
a
When you want to send a fax, or change fax send or receive settings, press the (FAX) key to illuminate it in green.
Enter the fax number using the dial pad,
e
Press Start. The machine starts scanning and sending the document.
Note To cancel, press Stop/Exit.
Cancelling a fax in progress
b c
Place the document face down in the ADF. (See Using the automatic document feeder (ADF) uu page 20.) Set the fax resolution or contrast if you want to change them. For more advanced fax sending operations and settings, see Advanced User’s Guide: Sending a fax. Broadcast Contrast Fax Resolution Delayed Fax Batch TX Real Time TX Polled TX Coverpg Setup Coverpage Note Overseas Mode
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Press Stop/Exit to cancel the fax. If you press Stop/Exit while the machine is dialling or sending, the LCD will ask you to confirm. Dialing #XXX 1.Clear 2.Exit Sending #XXX PXX 1.Clear 2.Exit Press 1 to cancel the fax.
4
Sending a fax
Transmission verification report
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You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party’s name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
4
There are several settings available for the Transmission Verification Report: On: Prints a report after every fax you send. On+Image: Prints a report after every fax you send. A portion of the fax’s first page appears on the report. Off: Prints a report if your fax is unsuccessful due to a transmission error. Off is the default setting. Off+Image: Prints a report if your fax is unsuccessful due to a transmission error. A portion of the fax’s first page appears on the report.
a b c
Press Menu, 2, 4, 1. Press a or b to choose On, On+Image, Off or Off+Image. Press OK. Press Stop/Exit.
Note • If you choose On+Image or Off+Image, the image will only appear on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User’s Guide: Real Time Transmission.) • If your transmission is successful, OK will appear next to RESULT on the Transmission Verification Report. If the transmission is not successful, ERROR will appear next to RESULT.
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5
Receiving a fax
5
Receive modes
5
Note You can use two sizes of paper for printing faxes: A4 and Letter. You must choose a receive mode depending on the external devices and telephone services you have on your line.
Choosing the receive mode
5
By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes uu page 25.) Do you want to use the telephone features of your machine (if available) or an external telephone or external telephone answering device connected on the same line as the machine? Yes
No
Are you using the voice message function of an external telephone answering device?
Fax Only
No
Do you want the machine to answer fax and telephone calls automatically?
No
Manual Fax/Tel
Yes
External TAD Yes
To set the receive mode follow the instructions below:
a b c
Press Menu, 0, 1. Press a or b to choose the receive mode. Press OK. Press Stop/Exit.
The LCD will display the current receive mode.
24
Receiving a fax
Using receive modes
5
Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the Ring Delay before using these modes. (See Ring Delay uu page 26.)
Fax Only
(Also see Fax Detect uu page 27.)
External TAD 5
Fax Only mode will automatically answer every call as a fax.
Fax/Tel
You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine.
5
External TAD mode lets an external answering device manage your incoming calls. Incoming calls will be dealt with in the following ways: Faxes will be automatically received.
5
Fax/Tel mode helps you automatically manage incoming calls, by recognising whether they are fax or voice calls and dealing with them in one of the following ways:
Voice callers can record a message on the external TAD. (For more information, see Connecting an external TAD uu page 29.)
Faxes will be automatically received. Voice calls will start the F/T ring to tell you to pick up the line. The F/T ring is a fast double ring made by your machine. (Also see Ring Delay uu page 26 and F/T Ring Time (Fax/Tel mode only) uu page 26.)
Manual
5
Manual mode turns off all automatic answering functions unless you are using the BT Call Sign 1 feature. 1
BT Call Sign is for U.K. only.
To receive a fax in Manual mode lift the handset of the external telephone or the machine (FAX-2845). When you hear fax tones (short repeating beeps), (FAX-2840 and FAX-2940) press Start. (FAX-2845) press Tel/Mute/R and then Start if you lift the handset on the external telephone or press Start if you lift the handset on the machine.
25
5
Chapter 5
Receive Mode settings
5
Ring Delay
5
The Ring Delay setting sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension telephones on the same line as the machine, choose the maximum number of rings. (See Operation from external or extension telephones uu page 31 and Fax Detect uu page 27.)
a
Make sure you are in FAX mode
b c
Press Menu, 2, 1, 1.
d
26
.
Press a or b to choose how many times the line rings before the machine answers. Press OK. Press Stop/Exit.
F/T Ring Time (Fax/Tel mode only)
5
When somebody calls your machine, you and your caller will hear the normal telephone ring sound. The number of rings is set by the Ring Delay setting. If the call is a fax, then your machine will receive it; however, if it is a voice call the machine will sound the F/T ring (a fast double-ring) for the time you have set in the F/T Ring Time setting. If you hear the F/T ring it means that you have a voice caller on the line. Because the F/T ring is made by the machine, extension and external telephones will not ring; however, you can still answer the call on any telephone. (For more information, see Using Remote Codes uu page 33.)
a
Make sure you are in FAX mode
b c
Press Menu, 2, 1, 2.
d
Press Stop/Exit.
Press a or b to choose how long the machine will ring to alert you that you have a voice call (20, 30, 40 or 70 seconds). Press OK.
.
Receiving a fax
Fax Detect If FaxDetect is On:
5
5
The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the LCD or hear a click on the phone line through the handset you are using, just replace the handset. Your machine will do the rest.
(For FAX-2845) If Fax Detect is Semi:
a
Make sure you are in FAX mode
b c
Press Menu, 2, 1, 3.
d
.
Press a or b to choose On, Semi (for FAX-2845) or Off. Press OK. Press Stop/Exit.
5
5
The machine will only receive a fax call automatically if you answered it using the machine’s handset. If you answered at an extension or external telephone, press l51. (See Operation from external or extension telephones uu page 31.)
If Fax Detect is Off:
5
If you are at the machine and answer a fax call by lifting the handset of an external telephone or the machine (FAX-2845), (FAX-2840 and FAX-2940) press Start. (FAX-2845) press Tel/Mute/R and then Start if you lift the handset on the external telephone or press Start if you lift the handset on the machine. If you answered at an extension or external telephone press l51. (See Operation from external or extension telephones uu page 31.)
Note • If this feature is set to On, but your machine does not connect a fax call when you lift an extension telephone handset, press the fax receive code l51. • If you send faxes from a computer on the same telephone line and the machine intercepts them, set Fax Detect to Off.
27
6
Telephone and external devices
Voice operations (FAX-2845 only)
6
Voice calls can be made with the handset by using the dial pad, One Touch key or by
Setting the telephone line type
pressing (Address Book) and entering a three-digit Speed Dial number.
Making a telephone call
a
Pick up the handset.
b
When you hear the dial tone, enter a number using the dial pad, One Touch
6
key or press (Address Book) and enter a three-digit Speed Dial number.
c
a b
Press Tel/Mute/R to put a call on Hold. You can replace the handset without disconnecting the call.
If you are connecting the machine to a line that features a PBX or ISDN to send and receive faxes, it is necessary to change the Telephone Line Type accordingly by completing the following steps. If you are using a line that features a PBX, you can set your machine so that it always accesses the outside line (using the prefix you entered), or accesses the outside line when Tel/R is pressed or Tel/Mute/R and Shift are pressed at the same time (FAX-2845 only).
a b
Replace the handset to hang up.
Mute
Telephone line services
6
c
Note
Press a or b to choose PBX, ISDN (or Normal). Press OK. Do one of the following: If you chose ISDN or Normal, go to step g.
Pick up the machine’s handset to release the call from Hold.
You can pick up an extension telephone and continue speaking without releasing the call from Hold on the machine.
Press Menu, 0, 6.
If you chose PBX, press OK and go to step d.
d
Do one of the following: If you want to change the current prefix number, press 1 and go to step e. If you do not want to change the current prefix number, press 1 and then OK. Go to step f.
e
28
Enter the prefix number (up to 5 digits) on the dial pad. Press OK.
6
6
6
Telephone and external devices
Connecting an external TAD
Note • You can use the numbers 0 to 9, #, l and !.
You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax. If it does not hear them, it will let your TAD take a voice message and the display will show Telephone for FAX-2840 and FAX-2940 or Ext. Tel in Use for FAX-2845.
(Press Tel/R or Tel/Mute/R and Shift at the same time (FAX-2845 only) to display “!”.) • You cannot use ! with any other numbers or characters. • If you choose On, pressing Tel/R or Tel/Mute/R and Shift at the same time (FAX-2845 only) (the screen displays “!”.) will let you access an outside line. • If you choose Always, you can access an outside line without pressing Tel/R or Tel/Mute/R and Shift at the same time (FAX-2845 only).
f
Press a or b to choose On or Always. Press OK.
g
Press Stop/Exit.
PBX and TRANSFER The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Branch Exchange (PBX). Your machine can be connected to most types of PBX. The machine’s recall feature supports timed break recall only (TBR). TBR will work with most PBX systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when Tel/R is pressed or Tel/Mute/R and Shift are pressed at the same time (FAX-2845 only).
6
The external TAD must answer within four rings (we recommend you set it to two rings). This is because your machine cannot hear the CNG tones until the external TAD has picked up the call. The sending machine will only send CNG tones for eight to ten more seconds. We do not recommend using the toll saver feature on your external TAD if it needs more than four rings to activate it. 6
6
Note If you have problems receiving faxes, reduce the ring delay setting on your external TAD.
Connections
6
The external TAD must be connected as shown in the illustration below.
1
1
(Example for UK)
1
TAD
29
Chapter 6
a
Multi-line connections (PBX)
Set your external TAD to one or two rings. (The machine’s Ring Delay setting does not apply.)
b
Record the outgoing message on your external TAD.
c d
Set the TAD to answer calls.
We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system. This prevents the machine being activated each time the system receives telephone calls. If all incoming calls will be answered by a switchboard operator we recommend that you set the Receive Mode to Manual.
Set the Receive Mode to External TAD. (See Choosing the receive mode uu page 24.)
Recording an outgoing message (OGM)
6
a
Record 5 seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
b c
Limit your speaking to 20 seconds. End your 20-second message by giving your Remove Activation Code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”
Note • You need to turn the Remote Codes setting to on to use the Fax Activation Code l51. (See Using Remote Codes uu page 33.) • We recommend beginning your OGM with an initial 5 second silence because the machine may not hear the fax tones over a voice. You may try leaving out this pause, but if your machine has trouble receiving, then you should re-record the OGM to include it.
30
We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX. Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX.
6
Telephone and external devices
External and extension telephones
If you answer a call and no one is on the line: 6
Note
You should assume that you’re receiving a manual fax. Press l51 and wait for the chirp or until the LCD shows Receiving, and then hang up.
You need to turn the Remote Codes setting to on to use the Remote Activation Code l51 and Remote Deactivation Code #51. (See Using Remote Codes uu page 33.)
Connecting an external or extension telephone
6
Note You can also use the Fax Detect feature to make your machine automatically take the call. (See Fax Detect uu page 27.)
6
For Fax/Tel mode only
6
When the machine is in Fax/Tel mode, it will use the F/T Ring Time (fast/double-ringing) to alert you to pick up a voice call.
You can connect a separate telephone directly to your machine as shown in the diagram below.
6
Lift the external telephone’s handset, and then press Tel/R or Tel/Mute/R to answer. (For FAX-2845 only) Lift the machine’s handset to answer.
1
If you are at an extension telephone, you will need to lift the handset of the extension telephone during the F/T Ring Time and then press #51 on the extension telephone between the fast/double rings to turn the F/T ring off. If no one is on the line, or if someone wants to send you a fax, send the call back to the machine by pressing l51.
2
(Example for UK)
1
Extension telephone
2
External telephone
When you are using an external telephone, the LCD shows Telephone for FAX-2840 and FAX-2940 or Ext. Tel in Use for FAX-2845.
Operation from external or extension telephones If you answer a fax call on an extension telephone, or an external telephone that is correctly connected to the machine through the T-piece connection, you can make your machine take the call by using the Remote Activation code. When you press the Remote Activation code l51 the machine starts to receive the fax.
Using extension telephones (U.K. only) 6
6
Your premises may already be wired with parallel extension telephones (those connected to sockets in other rooms in the building), or perhaps you intend to add extension telephones to your line. While the simplest arrangement is a parallel connection, there are some reasons why this arrangement may cause problems. The most common problem is someone picking up an extension telephone while the machine is trying to send a fax.
31
Chapter 6
Such problems can easily be eliminated, if you arrange modification of your extension wiring circuit, such that extension devices are connected “downstream” of your machine, in a master/slave configuration (see figure 2). In such a configuration, this machine can always detect whether a telephone is in use, so it will not attempt to seize the line during that time. This is known as “telephone off-hook detection”.
Figure 2: Recommended connection of extension sockets
1
1
2
FAX
(Example for U.K.) 1
Extension socket
2
Master socket
3
Incoming line
32
1
Extension socket
2
Master socket
3
Incoming line
These phones are now connected as external devices as shown on page 31, because they are connected to the fax machine via the T-connector.
Using a non-Brother cordless external handset 6
3
3
(Example for U.K.)
This new connection configuration can be arranged by contacting BT, Kingston upon Hull Telecommunications, your PBX maintainer or a qualified telephone installation company as appropriate. Simply explained, the extension telephone circuit should be terminated on a normal modular plug (BT 431A style), which in turn should be inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.
1
2
FAX
The inadvisable configuration is shown in figure 1, and the recommended master/slave configuration is shown in figure 2.
Figure 1: Inadvisable connection
1
6
If your non-Brother cordless telephone is connected to the machine through the Tpiece connection (see Connecting an external or extension telephone uu page 31) and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay. If you let the machine answer first, lift the cordless handset and then go to the machine so you can press Tel/R or Tel/Mute/R to transfer the call to the cordless handset.
6
Telephone and external devices
Using Remote Codes
6
Remote Activation Code
b c
6
If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Remote Activation Code l51. Wait for the chirping sounds then replace the handset. (See Fax Detect uu page 27.) (For FAX-2840 and FAX-2940) If you answer a fax call on the external telephone, you can make the machine receive the fax by pressing Start.
Press Menu 2, 1, 4. Press a or b to choose On. Press OK.
d
If you do not want to change the Remote Activation Code, press OK.
e
If you do not want to change the Remote Deactivation Code, press OK.
f
Press Stop/Exit.
Changing the Remote Codes
6
The preset Remote Activation Code is l51. The preset Remote Deactivation Code is #51. If you are always disconnected when accessing your External TAD, try changing the three-digit remote codes, for example ### and 555.
(For FAX-2845) If you answer a fax call on the external telephone, you can make the machine receive the fax by pressing Tel/Mute/R and then Start. If you answer a fax call on the machine, you can make the machine receive the fax by pressing Start.
Remote Deactivation Code
6
If you receive a voice call and the machine is in F/T mode, it will start to sound the F/T ring (double-ring) after the initial ring delay. If you pick up the call on an extension telephone you can turn the F/T ring off by pressing #51 (make sure you press this between the rings).
a
Make sure you are in FAX mode
b c
Press Menu, 2, 1, 4. Press a or b to choose On or Off. Press OK.
d
If you chose On in step c, enter the new Remote Activation Code. Press OK.
e
Enter the new Remote Deactivation Code. Press OK.
f
Press Stop/Exit.
If the machine answers a voice call and fast/double-rings for you to take over; you can take the call at the external telephone by pressing Tel/R or Tel/Mute/R.
.
(FAX-2845 only) you can take the call at the machine by lifting the machine’s handset.
Turning on the Remote Codes
6
You need to turn the Remote Codes setting to on to use the Remote Activation Code and Remote Deactivation Code.
a
Make sure you are in FAX mode
.
33
6
7
Dialling and storing numbers
How to dial
7
You can dial in any of the following ways.
Manual dialling
7
Speed Dialling Press (Address Book) and enter the three digit Speed Dial number. (See Storing Speed Dial numbers uu page 36.)
Use the dial pad to enter all the digits of the telephone or fax number.
Three-digit number
Note
One Touch dialling Press the One Touch key that stores the number you want to call. (See Storing One Touch Dial numbers uu page 35.)
To dial One Touch numbers 12 to 22, hold down Shift and then press the One Touch key.
34
7
If the LCD shows Register Now? when you enter a One Touch or a Speed Dial number, it means that a number is not stored there.
7
7
Dialling and storing numbers
Search
7
You can search alphabetically for names you have stored in the One Touch and Speed Dial locations. (See Storing One Touch Dial numbers uu page 35 and Storing Speed Dial numbers uu page 36.)
a
Press
b
Press the dial pad key for the first few letters of the name. (See Entering text uu page 104.) Press OK. Press a or b to scroll until you find the name you are looking for. Press OK.
d
Press Start.
If you lose electrical power, the quick dial numbers stored in the memory will not be lost.
Storing a pause
7
Your machine has 11 One Touch keys where you can store 22 fax or telephone numbers for automatic dialling. To access numbers 12 to 22, hold down Shift as you press the One Touch key.
• If the LCD shows No Contact Found when you enter the first few letters of the name, it means that a name for the letter is not stored.
(For FAX-2845) If you are sending a fax manually and the line is busy, press Redial/Pause and try it again. You can call the last number dialled by pressing Redial/Pause.
7
Storing One Touch Dial numbers
• If you do not enter a letter and press OK in step b, all registered names will appear. Press a or b to scroll until you find the name you are looking for.
If you are sending a fax automatically and the line is busy, the machine will automatically redial up to three times at five minute intervals.
7
Press Redial/Pause to insert a 2.8-second pause between numbers. You can press Redial/Pause as many times as needed to increase the length of the pause.
Note
Fax redial
7
You can set up your machine to do the following types of easy dialling: One Touch, Speed Dial and Groups for Broadcasting faxes. When you dial a quick dial number, the LCD shows the name, if you stored it, or the number.
(Address Book) twice.
c
Storing numbers
7
a
Press the One Touch key where you want to store the number. If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes.
b
Enter the telephone or fax number (up to 20 characters). Press OK.
Redial/Pause only works if you dialed from the control panel.
35
Chapter 7
c
Changing One Touch and Speed Dial numbers
Do one of the following: Enter the name using the dial pad (up to 15 characters). See Entering text uu page 104.
If you try to change a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to change has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number.
Press OK. Press OK to store the number without a name.
d
To store another One Touch number, go to a.
Storing Speed Dial numbers
7
a
To change a stored One Touch number, press Menu, 2, 3, 1.
You can store your frequently used numbers as Speed Dial numbers, so that when you dial you will only have to press a few keys
Address Book 1.One Touch Dial
( (Address Book), the three-digit Speed Dial number and Start). The machine can store 200 Speed Dial numbers (001 - 200).
a
b c
Press the One Touch key you want to change. To change a stored Speed Dial number, press Menu, 2, 3, 2.
Press (Address Book) and enter a three-digit Speed Dial location number (001-200). If a number is not stored there, the LCD shows Register Now? Press 1 to choose Yes. Enter the telephone or fax number (up to 20 characters). Press OK.
Address Book 2.Speed Dial Enter the Speed Dial number you want to change, then press OK.
b
Enter the name using the dial pad (up to 15 characters). See Entering text uu page 104.
To exit without making a change, press Stop/Exit. #005:MIKE 1.Change 2.Clear
Press OK.
d
c
To store another Speed Dial number, go to a.
Edit the number and name using the following instruction. When you are finished editing, press OK. To edit the stored name or number, press d or c to position the cursor under the character you want to change and press Clear. Then enter the correct character.
d 36
Do one of the following: To change the stored data, press 1. Go to step c.
Do one of the following:
Press OK to store the number without a name.
Do one of the following:
Press Stop/Exit.
7
Dialling and storing numbers
Deleting One Touch and Speed Dial numbers If you try to delete a One Touch or Speed Dial number, the LCD will show the name or number already stored there. If the One Touch or Speed Dial number you are trying to delete has a scheduled job or has been set to a fax forwarding number, the LCD will ask you if you want to change the name or number.
a
Do one of the following: To delete a stored One Touch number, press Menu, 2, 3, 1.
(For FAX-2845) Tone or Pulse 7
7
If you have a Pulse dialling service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have a Touch Tone service, you will not need this feature to send tone signals.
a b
Lift the handset of the machine. Press # on the machine’s control panel. Any digits dialled after this will send tone signals. When you hang up, the machine will return to the Pulse dialling service.
Address Book 1.One Touch Dial Press the One Touch key you want to delete.
7
To delete a stored Speed Dial number, press Menu, 2, 3, 2. Address Book 2.Speed Dial Enter the Speed Dial number you want to delete then press OK.
b
To delete the stored data, press 2. #005:MIKE 1.Change 2.Clear
c
Do one of the following: To confirm the stored data will be deleted, press 1. To exit without deleting the stored data, press 2. Erase This Data? 1.Yes 2.No
d
Press Stop/Exit.
37
8
Making copies
How to copy
8
Copy settings Press the COPY Options key to temporarily change a copy setting.
The following steps show the basic copy operation. For details about each option, see Advanced User’s Guide on the CD-ROM.
a
8
For details about changing the following copy settings and how to make two-sided copies, see Advanced User’s Guide: Copy settings.
When you want to make a copy, press (COPY) to illuminate it in green.
You can change the following copy settings: Quality
Make sure you are in COPY mode.
Stack/Sort Brightness Contrast Enlarge/Reduce Page Layout Manual Duplex (2-sided) The LCD shows:
Stack 100%
Copies:01 Auto
□□■□□
Note The default setting is FAX mode. You can change the amount of time that the machine stays in COPY mode after the last copy operation. (See Advanced User’s Guide: Mode Timer.)
b
Place the document face down in the ADF. (See Using the automatic document feeder (ADF) uu page 20.)
c
Press Start.
Stop copying To stop copying, press Stop/Exit.
38
8
8
A
Routine maintenance
A
Replacing the consumable items
A
The machine will indicate when it is time to replace the consumable items. (See Replacing the toner cartridge uu page 40 and Replacing the drum unit uu page 45.) Toner cartridge
Drum unit
See Replacing the toner cartridge uu page 40.
See Replacing the drum unit uu page 45.
Model Name: TN-2210, TN-2220
Model Name: DR-2200
A Note • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.(See Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives.) • We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside. • If you use paper that is not a direct equivalent for the recommended paper, the life of consumable items and machine parts may be reduced. • The projected life of the toner cartridge is based on ISO/IEC 19752. Frequency of replacement will vary depending on the complexity of printed pages, percentage of coverage and type of media used.
39
Replacing the toner cartridge Model Name: For the model name of toner cartridges, see Replacing the consumable items uu page 39. The Standard toner cartridge can print approximately 1,200 pages 1. The High Yield toner cartridge can print approximately 2,600 pages 1. Actual page count will vary depending on your average type of document. When a toner cartridge is running low, the LCD shows Toner Low. The toner cartridge that comes supplied with the machine will need to be replaced after approximately 1,000 pages 1. 1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Note • It is a good idea to keep a new toner cartridge ready for use when you see the Toner Low warning. • To ensure high quality printing, we recommend that you use only Brother Original toner cartridges. When you want to buy toner cartridges, please call Brother Customer Service or your local Brother dealer. • We recommend that you clean the machine when you replace the toner cartridge. See Cleaning the machine uu page 49. • If you change the print density setting for lighter or darker printing, the amount of toner used will change. • Wait to unpack the toner cartridge until immediately before you put it into the machine.
40
A
Toner Low
A
Toner Low If the LCD shows Toner Low, buy a new toner cartridge and have it ready before you get a Replace Toner message.
Replace Toner
A
When the following message appears on the LCD, you need to replace the toner cartridge: Replace Toner The machine will stop printing until you replace the toner cartridge. A new original Brother toner cartridge will reset the Replace Toner mode.
Note To force the machine to continue printing after the LCD shows Replace Toner, set the machine to Continue mode (Menu, 1, 7, and choose Continue). The machine will continue printing until the LCD shows Toner Ended. (For details about the Toner settings, see Advanced User’s Guide: Toner Settings.)
Toner Ended Toner Ended The machine stops printing until you replace the toner cartridge with a new one. (See Replacing the toner cartridge uu page 41.)
A
Routine maintenance
Replacing the toner cartridge
a
Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b
After the machine has cooled down, turn off the machine’s power switch.
A
c
Take out the drum unit and toner cartridge assembly.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
A
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Important • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
41
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
d
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.)
Push down the green lock lever and take the toner cartridge out of the drum unit.
Be careful not to inhale toner.
Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
WARNING DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
42
Routine maintenance
e
Unpack the new toner cartridge. Hold the cartridge level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge.
Note • Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office.(See Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives.)
Important • Unpack the toner cartridge just before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges. Brother cannot guarantee this optimum performance if toner or toner cartridges of other specifications are used. Brother does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine, or the refilling of empty cartridges with toner from other sources. If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine, any repairs required as a result may not be covered by the warranty.
43
A
f
Pull off the protective cover.
g
Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in correctly, the green lock lever will lift automatically.
Important Put the toner cartridge in the drum unit immediately after you have removed the protective cover. To prevent any degradation to the print quality, DO NOT touch the shaded parts shown in the illustration.
Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
44
Routine maintenance
h
Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
Note After replacing the toner cartridge, DO NOT turn off the machine’s power switch or open the front cover until the LCD clears the Please Wait message and returns to Ready mode.
Replacing the drum unit
A
Model name: DR-2200
1
A new drum unit can print approximately 12,000 A4 or Letter size single-sided pages.
Important
Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
i
Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
For best performance, use only a genuine Brother Original drum unit and genuine Brother Original toner units. Printing with a third-party drum unit or toner unit may reduce not only the print quality but also the quality and life of the machine itself. Warranty coverage may not apply to problems caused by the use of a thirdparty drum or toner unit.
Drum Error
A A
Drum Error The corona wire has become dirty. Clean the corona wire in the drum unit. (See Cleaning the corona wire uu page 52.) If you cleaned the corona wire and Drum Error was not cleared, replace the drum unit with a new one.
Replace Drum
A
Replace Drum Please replace the drum unit with a new one. We recommend a genuine Brother Original drum unit be installed at this time. After replacing, reset the drum counter by following the instructions included with the new drum unit. 45
Drum Stop
A
b
After the machine has cooled down, turn off the machine’s power switch.
Drum Stop
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother Original drum unit be installed at this time. After replacing, reset the drum counter by following the instructions included with the new drum unit.
Replacing the drum unit Important • While removing the drum unit, handle it carefully because it may contain toner. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • Every time you replace the drum unit, clean the inside of the machine. (See Cleaning the machine uu page 49.) • Unpack the drum unit just before you put it in the machine. Exposure to direct sunlight or room light may damage the drum unit.
a
46
Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
WARNING HOT SURFACE A
After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
Routine maintenance
c
Take out the drum unit and toner cartridge assembly.
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
Important • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat, level, stable surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
WARNING
A
DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
47
DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.)
Note • Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit.
Be careful not to inhale toner.
Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
• Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother recycling program. If you choose not to return your used items, please discard the used consumable according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. (See Product Safety Guide: Recycling information in accordance with the WEEE (2002/96/EC) and Battery (2006/66/EC) Directives.)
e
48
Unpack the new drum unit.
Routine maintenance
f
Put the toner cartridge firmly into the new drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
Cleaning the machine
A
Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
WARNING DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire. Instead, use only a dry, lint-free cloth. (See Product Safety Guide: General precautions.)
A
Note Make sure that you put in the toner cartridge correctly or it may separate from the drum unit.
g
Put the new drum unit and toner cartridge assembly in the machine.
Be careful not to inhale toner.
Important Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine.
49
Cleaning the outside of the machine
a
d
Remove any paper that is in the paper tray.
e
Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust.
f
Re-load the paper and put the paper tray firmly back in the machine.
g
Plug the machine’s power cord back into the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.
A
Turn off the machine. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the electrical socket.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
b
Pull the paper tray completely out of the machine.
Cleaning the scanner glass
a c
Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust.
A
Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
b
50
Lift the control panel cover (1). Carefully remove dirt from the glass strip (2) and the white bar (3) above it with a soft lint-free cloth moistened with water.
Routine maintenance
1
Cleaning the document feed
a
A
Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
3 2
b c
Lift the control panel cover (1). Carefully remove dirt from the document feed (2) with a soft lint-free cloth.
Close the control panel cover.
1
Note In addition to cleaning the glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it. If you feel dirt or debris, clean the glass again concentrating on that area. You may need to repeat the cleaning process three or four times. To test, make a copy after each cleaning.
A
2
d
Plug the machine’s power cord back into the electrical socket first, connect all cables, and then plug in the telephone line cord. Turn on the machine.
c
Close the control panel cover.
51
Cleaning the corona wire
A
If you have print quality problems, clean the corona wire as follows:
a
Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b
After the machine has cooled down, turn off the machine’s power switch.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
52
c
Slowly take out the drum unit and toner cartridge assembly.
Routine maintenance
Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
e
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Put the drum unit and toner cartridge assembly back into the machine. Close the front cover.
• To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
d
Clean the corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times.
A
Cleaning the drum unit
A
If you have print quality problems, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem.
a
Prepare a few sheets of A4 or Letter size paper.
b
Make sure the machine is in Ready mode.
1
53
c
Open the back cover (face-up output tray).
d
Open the manual feed slot cover.
e
f
Using both hands, slide the manual feed paper guides to the width of the paper that you are going to use.
g
Using both hands, put one piece of A4 or Letter size paper in the manual feed slot until the top edge of the paper touches the paper feed roller. When you feel the machine pull in the paper, let go. The machine will start the Drum Cleaning process.
Press Clear and Menu at the same time. The Drum Cleaning message will appear on the LCD.
Note • The machine makes a mechanical noise during the Drum Cleaning process because the machine rotates the drum in reverse. This noise is not due to a malfunction of the machine. • DO NOT put more than one sheet of paper in the manual feed slot at any one time, as it may cause a jam. 54
Routine maintenance
• If the paper in the manual feed slot is not A4 or Letter size, the machine will stop the Drum Cleaning process and eject the paper. • Make sure that the paper is straight and in the correct position in the manual feed slot. If it is not, it may not be fed correctly, resulting in a paper jam. • DO NOT close the back cover (face-up output tray) during the Drum Cleaning process. The machine will stop the Drum Cleaning process and it may cause a paper jam.
h
When the machine has finished cleaning, the machine returns to Ready mode.
i
Repeat steps e to h two more times using a new blank sheet of paper each time. Upon completion please discard the used paper.
j
Close the back cover (face-up output tray) and the manual feed slot cover.
b
After the machine has cooled down, turn off the machine’s power switch.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
A
If the problem has not been solved, follow the steps below:
a
Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the internal parts of the machine that are extremely hot.
55
c
Slowly take out the drum unit and toner cartridge assembly.
d
Push down the green lock lever and take the toner cartridge out of the drum unit.
Important • We recommend that you put the drum unit and toner cartridge assembly on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
56
Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Routine maintenance
f
e
Put the print sample in front of the drum unit, and find the exact position of the poor print.
Turn the drum unit gear by hand while looking at the surface of the drum roller (1).
1
g
When you have found the mark on the drum that matches the print sample, wipe the surface of the drum roller with a dry cotton swab until the dust or glue on the surface comes off.
Important DO NOT clean the surface of the photosensitive drum with a sharp object.
57
A
h
Put the toner cartridge back into the drum unit until it locks into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
i
Put the drum unit and toner cartridge assembly back in the machine.
j
Close the front cover.
Cleaning the paper pick-up rollers If you have paper feed problems, clean the pick-up rollers as follows:
a
Turn off the machine. Unplug the power cord from the electrical socket.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
58
A
Routine maintenance
b
Pull the paper tray completely out of the machine.
c
Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to remove dust.
d
Wipe the two pick-up rollers (1) inside of the machine to remove dust.
A 1
1
e f
Put the paper tray back in the machine. Plug the machine’s power cord back into the electrical socket. Turn on the machine.
59
Checking the machine Checking the Page Counters
A
A
You can see the machine’s Page Counters for copies, printed pages, reports, lists and faxes or a summary total.
a b
Press Menu, 5, 2.
c
Press Stop/Exit.
Press a or b to see Total, Fax/List, Copy or Print.
Checking the remaining life of parts You can see the machine’s parts life on the LCD.
a b
60
Press Menu, 5, 3. Press Stop/Exit.
A
B
Troubleshooting
B
If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/.
Identifying your problem
B
First, check the following: The machine’s power cord is connected correctly and the machine’s power switch is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties uu page 81. All of the protective parts have been removed. Paper is inserted correctly in the paper tray. LCD Messages (See Error and maintenance messages uu page 62.) If you did not solve your problem with the above checks, identify your problem and then go to the page suggested below.
B Paper handling and Printing problems: Paper handling difficulties uu page 80 Printing received faxes uu page 77 Telephone and Fax problems: Telephone line or connections uu page 77 Handling incoming calls uu page 79 Receiving Faxes uu page 78 Sending faxes uu page 79 Copying problems: Copying difficulties uu page 80
61
Error and maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message. The most common error and maintenance messages are shown below. You can clear most errors and perform routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message
Cause
Action
BT Call Sign On
BT Call Sign is set to On. You cannot change the Receive Mode from Manual to another mode.
Set BT Call Sign to Off. See Advanced User’s Guide: BT Call Sign (U.K. only).
Cartridge Error
The toner cartridge is not installed correctly.
Pull out the drum unit and remove the toner cartridge, then re-install the toner cartridge in the drum unit.
Comm.Error
Poor telephone line quality caused a communication error.
Try sending the fax again or connect the machine to another telephone line. If the problem continues, call the telephone company and ask them to check your telephone line.
Connection Fail
You tried to poll a fax machine Check the other fax machine’s polling setup. that is not in Polled Waiting mode.
Cooling Down
The temperature of the drum unit or toner cartridge is too hot. The machine will pause its current print job and go into cooling down mode. During the cooling down mode, you will hear the cooling fan running while the LCD shows Cooling Down, and Wait for a while.
(U.K. only)
Wait for a while
Make sure that you can hear the fan in the machine spinning and that the exhaust outlet is not blocked by something. If the fan is spinning, remove any obstacles that surround the exhaust outlet, and then leave the machine turned on but do not use it for several minutes. (For FAX-2840 and FAX-2845) See Transferring your faxes or Fax Journal report uu page 67 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. (For FAX-2940) Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
Cover is Open
62
The front cover is not completely closed.
Close the front cover of the machine.
B
Troubleshooting
Error Message
Cause
Action
Cover is Open
The Control panel cover is not completely closed.
Close the Control panel cover of the machine.
Cover is Open
The Control panel cover was open when you loaded a document.
Close the Control panel cover of the machine, then press Stop/Exit.
Cover is Open
The fuser cover is not completely closed or paper was jammed in the back of the machine when the power was turned on.
Close the fuser cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Start.
Disconnected
The other person or other person’s fax machine stopped the call.
Try to send or receive again.
Document Jam
The document was not inserted or fed correctly, or the document scanned from the ADF was too long.
See Document was not inserted or fed properly, or was too long uu page 68 or Using the automatic document feeder (ADF) uu page 20.
Drum Error
The corona wire on the drum unit needs to be cleaned.
Clean the corona wire on the drum unit. (See Cleaning the corona wire uu page 52.)
Drum Stop
It is time to replace the drum unit. Replace the drum unit. (See Replacing the drum unit uu page 45.)
EL Error
The machine has a mechanical problem.
Open the front cover and close it again.
Fuser Error
The temperature of the fuser unit does not rise to a specified temperature within the specified time.
(For FAX-2840 and FAX-2845) Received fax messages still in memory will be lost when the machine is turned off. See Transferring your faxes or Fax Journal report uu page 67 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
The fuser unit is too hot.
(For FAX-2940) Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
63
B
Error Message
Cause
Init Unable XX
The machine has a mechanical problem.
Action (For FAX-2840 and FAX-2845) Received fax messages still in memory will be lost when the machine is turned off. See Transferring your faxes or Fax Journal report uu page 67 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. (For FAX-2940) Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. If the problem continues, call Brother Customer Service or your local Brother dealer.
Jam Inside
The paper is jammed inside the machine.
(See Paper is jammed inside the machine uu page 72.)
Jam Rear
The paper is jammed in the back of the machine.
(See Paper is jammed at the back of the machine uu page 69.)
Jam Tray
The paper is jammed in the paper tray of the machine.
(See Paper is jammed in the standard paper tray uu page 68.)
No Paper
The machine is out of paper or paper is not correctly loaded in the paper tray.
Do one of the following: Refill the paper in the paper tray and press Start. Remove the paper and load it again. Then press Start. If the problem is not resolved, the paper pick-up roller may need to be cleaned. Clean the paper pick-up roller. (See Cleaning the paper pick-up rollers uu page 58.)
No Response/Busy
The number you dialled does not answer or is busy.
Verify the number and try again.
No Toner
The toner cartridge is not installed correctly.
Pull out the drum unit. Take out the toner cartridge and then put it back into the drum unit.
64
Troubleshooting
Error Message
Cause
Action
Out of Memory
The machine’s memory is full.
Fax sending or copy operation in process Do one of the following: Press Start to send or copy the scanned pages. Press Stop/Exit and wait until the other operations in progress finish, and then try again. Clear the faxes from the memory. Print the faxes that are stored in the memory to restore the memory to 100%. Then turn off Fax Storage to avoid storing more faxes in the memory. (See Advanced User’s Guide: Printing a fax from the memory and Fax Storage.)
Print Unable XX
The machine has a mechanical problem.
Do one of the following: (For FAX-2840 and FAX-2845) See Transferring your faxes or Fax Journal report uu page 67 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on.
B
(For FAX-2940) Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. If the problem continues, call Brother Customer Service or your local Brother dealer. Replace Drum
It is time to replace the drum unit. Replace the drum unit. (See Replacing the drum unit uu page 45.)
Replace Toner
The toner cartridge is at the end of its life. The machine will stop printing until you replace the toner cartridge. While memory is available, faxes will be stored in the memory.
If you have set the Toner setting to Stop, replace the toner cartridge with a new and unused original Brother toner cartridge. This will reset the Replace Toner mode. (See Replacing the toner cartridge uu page 40.) If you have set the Toner setting to Continue, the machine will continue to print data until the LCD shows Toner Ended. For how to operate the machine in Continue mode, see Advanced User’s Guide: Toner Settings.
65
Error Message
Cause
Scan Unable XX
The machine has a mechanical problem.
Action (For FAX-2840 and FAX-2845) See Transferring your faxes or Fax Journal report uu page 67 before disconnecting the machine so you will not lose any important messages. Then, turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. (For FAX-2940) Turn the power switch off, wait a few seconds, and then turn it on again. Leave the machine for 15 minutes with the power on. If the problem continues, call Brother Customer Service or your local Brother dealer.
Size mismatch
The paper in the tray is not a correct size.
Load an appropriate size of paper in the tray, and re-set the “Paper Size” (Menu, 1, 2, 2). (See Paper Size uu page 15.)
Toner Ended
It is time to replace the toner cartridge.
Replace the toner cartridge with a new one. (See Replacing the toner cartridge uu page 40.)
While memory is available, faxes will be stored in the memory. Toner Low
66
If the LCD shows Toner Low you can still print; however, the machine is telling you that the toner cartridge is near the end of its life.
Order a new toner cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Toner or Toner Ended.
Troubleshooting
Transferring your faxes or Fax Journal report
Transferring Fax Journal report to another fax machine
B
B
If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).)
If the LCD shows: Init Unable XX Print Unable XX Scan Unable XX (For FAX-2840 and FAX-2845) If it is necessary to disconnect the machine from the AC power outlet, we recommend transferring your faxes to another fax machine before you unplug the machine. (See Transferring faxes to another fax machine uu page 67.)
a b
Press Menu, 9, 0, 2.
c
Press Start.
Enter the fax number to which the Fax Journal report will be forwarded.
You can also transfer the Fax Journal report to see if there are any faxes you need to transfer. (See Transferring Fax Journal report to another fax machine uu page 67.)
Note If there is an error message on the machine’s LCD, after the faxes have been transferred, disconnect the machine from the power source for several minutes, and then reconnect it.
Transferring faxes to another fax machine
B B
If you have not set up your Station ID, you cannot enter fax transfer mode. (See Quick Setup Guide: Enter personal information (Station ID).)
a b
Press Menu, 9, 0, 1. Do one of the following: If the LCD shows No Data, there are no faxes left in the machine’s memory. Press Stop/Exit. Enter the fax number to which faxes will be forwarded. Press Start.
67
Document Jams Document was not inserted or fed properly, or was too long
a
Open the control panel cover.
B
B
Paper Jams Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at the same time and prevents paper jams.
Paper is jammed in the standard paper tray If the LCD shows Jam Tray, follow these steps:
a
b
Carefully pull the jammed document toward the front of the machine.
c d
Close the control panel cover.
68
Press Stop/Exit.
B
Pull the paper tray completely out of the machine.
B
Troubleshooting
b
Use both hands to slowly pull out the jammed paper.
c
Make sure the paper is below the maximum paper mark (b b b) (1) of the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. (See Loading paper in the standard paper tray uu page 8.) 1
Note Pulling out the jammed paper downwards allows you to remove the paper more easily.
d
Put the paper tray firmly back in the machine.
B
Paper is jammed at the back of the machine
B
If the LCD shows Jam Rear, a paper jam occurred behind the back cover. Follow these steps:
a
Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
69
b
After the machine has cooled down, turn off the machine’s power switch.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
70
c
Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
Troubleshooting
Important • We recommend that you place the drum unit and the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner.
e
Pull down the tabs at the left and right hand sides to open the fuser cover (1).
• Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To prevent damage to the machine caused by static electricity, DO NOT touch the electrodes shown in the illustration.
1
d
Open the back cover (face-up output tray).
B
71
f
Using both hands, gently pull the jammed paper out of the fuser unit.
Paper is jammed inside the machine If the LCD shows Jam Inside, follow these steps:
g
Close the fuser cover and the back cover (face-up output tray).
h
Put the drum unit and toner cartridge assembly back into the machine.
a
Open the front cover, and then leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
b
After the machine has cooled down, turn off the machine’s power switch.
Note (For FAX-2840 and FAX-2845) To prevent you from losing any important messages, see Transferring your faxes or Fax Journal report uu page 67.
i
72
Close the front cover. If the machine does not start printing automatically, press Start.
B
Troubleshooting
WARNING HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine.
c
Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
B
Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
73
• To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
d
74
Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit.
Important To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
Troubleshooting
e
Put the toner cartridge back into the drum unit until it clicks into place. If you put the cartridge in correctly, the green lock lever will lift automatically.
f
If you could not pull the jammed paper out of the inside of the machine, take the paper tray completely out of the machine.
g
Pull the jammed paper out of the paper tray opening.
B
Note Pulling the jammed paper downward allows you to remove the paper easier.
h
Put the paper tray back in the machine.
75
i
Put the drum unit and toner cartridge assembly back in the machine.
j
Close the front cover of the machine. If the machine does not start printing automatically, press Start.
76
Troubleshooting
If you are having difficulty with your machine
B
Important • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can solve most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. • If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem may not be your machine. Check the chart below and follow the troubleshooting tips. • Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability.
Printing received faxes Difficulties Condensed print Horizontal streaks
Suggestions Usually this is caused by a poor telephone connection. If your copy looks good, you probably had a bad connection, with static or interference on the telephone line. Ask the other party to send the fax again.
Top and bottom sentences are cut off Missing lines Poor print quality
See Improving the print quality uu page 83.
Vertical black lines when receiving
The corona wire for printing may be dirty. Clean the corona wire on the drum unit. (See Cleaning the corona wire uu page 52.) The sender’s scanner may be dirty. Ask the sender to make a copy to see if the problem is with the sending machine. Try receiving from another fax machine. If the problem continues, call your dealer for service.
Received faxes appear as split or blank pages.
If the received faxes are divided and printed on two pages or if you get an extra blank page, your paper size setting may not be correct for the paper you are using. (See Paper Size uu page 15.) Turn on Auto Reduction. (See Advanced User’s Guide: Printing a reduced incoming fax.)
Telephone line or connections Difficulties
Suggestions
Dialling does not work.
Check for a dial tone. Change the Tone/Pulse setting. (See Quick Setup Guide.) Check all line cord connections. Check that the machine is plugged in and switched on. If an external phone is connected to the machine, send a manual fax by lifting the handset of the external telephone and dialling the number using the external telephone.
77
B
Telephone line or connections (continued) Difficulties
Suggestions
The machine does not answer when called.
Make sure the machine is in the correct receive mode for your setup. (See Receive Mode settings uu page 26.) Check for a dial tone. If possible, call your machine to hear it answer. If there is still no answer, check the telephone line cord connection. If you do not hear ringing when you call your machine, ask your telephone company to check the line.
Receiving Faxes Difficulties
Suggestions
Cannot receive a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall socket and the LINE socket of the machine. If you subscribe to DSL or VoIP services, please contact your service provider for connection instructions. Make sure the machine is in the correct Receive Mode. This is determined by the external devices and telephone subscriber services you have on the same line as the Brother machine. (See Receive Mode settings uu page 26.) If you have a dedicated fax line and want your Brother machine to automatically answer all incoming faxes, you should select Fax Only mode. If your Brother machine shares a line with an external answering machine, you should select the External TAD mode. In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will be able to leave a message on your answering machine. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast/double-ring to alert you to answer voice calls. If you do not want your Brother machine to automatically answer any incoming faxes, you should select the Manual mode. In Manual mode, you must answer every incoming call and activate the machine to receive faxes. Another device or service at your location may be answering the call before your Brother machine answers. To test this, lower the ring delay setting: If the answer mode is set to Fax Only or Fax/Tel, reduce the ring delay to 1 ring. (See Ring Delay uu page 26.) If the answer mode is set to External TAD, reduce the number of rings programmed on your answering machine to 2. If the answer mode is set to Manual, DO NOT adjust the ring delay setting. Have someone send you a test fax: If you received the test fax successfully, your machine is operating correctly. Remember to reset your ring delay or answering machine setting back to your original setting. If receiving problems recur after resetting the ring delay, then a person, device, or subscriber service is answering the fax call before the machine has a chance to answer. If you were not able to receive the fax, then another device or subscriber service may be interfering with your fax reception or there may be a problem with your fax line.
78
Troubleshooting
Receiving Faxes (continued) Difficulties
Suggestions
Cannot receive a fax.
If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. (See Connecting an external TAD uu page 29.)
(continued)
1
Connect the external TAD as shown in the illustration on page 29.
2
Set your answering machine to answer in one or two rings.
3
Record the outgoing message on your answering machine. Record five seconds of silence at the beginning of your outgoing message. Limit your speaking to 20 seconds. End your outgoing message with your Remote Activation Code for people sending manual faxes. For example: “After the beep, leave a message or press l51 and Start to send a fax.”
4
Set your answering machine to answer calls.
5
Set your Brother machine’s Receive Mode to External TAD. (See Receive Mode settings uu page 26.)
Make sure your Brother machine’s Fax Detect feature is turned On. Fax Detect is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone. (See Fax Detect uu page 27.) If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to Basic(for VoIP). (See Telephone line interference/ VoIP uu page 82.)
Sending faxes Difficulties
Suggestions
Poor sending quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner glass uu page 50.)
Transmission Verification Report says RESULT:ERROR.
There is probably temporary noise or static on the line. Try sending the fax again. If you often get transmission errors due to possible interference on the telephone line, try changing the Compatibility setting to Basic(for VoIP). (See Telephone line interference/ VoIP uu page 82.)
Sent faxes are blank.
Make sure you are loading the document correctly. (See Loading documents uu page 20.)
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid on the glass strip. (See Cleaning the scanner glass uu page 50.)
Handling incoming calls Difficulties
Suggestions
The machine ‘hears’ a voice as a CNG tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones. Deactivate the machine by pressing Stop/Exit. To avoid this problem you can try Turning Fax Detect Off. (See Fax Detect uu page 27.)
Sending a fax call to the machine.
If you answered on an external or extension telephone, press your Remote Activation Code (default setting is l51). When your machine answers, hang up.
79
B
Handling incoming calls (continued) Difficulties
Suggestions
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an answering machine, an alarm system or other custom feature on a single telephone line with your machine, it may create a problem sending or receiving faxes. For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features. If avoiding a slight interruption is crucial to your business, a separate line with no custom features is recommended.
Menu access difficulties Difficulties
Suggestions
The machine beeps when you try to access the Setup Receive and Setup Send menus.
If FAX is not illuminated, press it to turn on FAX mode. The Setup Receive settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available only when the machine is in FAX mode.
Copying difficulties Difficulties
Suggestions
Cannot make a copy.
Make sure that COPY
Vertical black line appears in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip, or the corona wire is dirty. (See Cleaning the scanner glass uu page 50 and Cleaning the corona wire uu page 52.)
Copies are blank.
Make sure you are loading the document correctly. (See Using the automatic document feeder (ADF) uu page 20.)
is illuminated. (See How to copy uu page 38.)
Paper handling difficulties Difficulties
Suggestions
The machine does not feed paper.
If there is no paper, load a new stack of paper into the paper tray.
The LCD shows No Paper or a Paper Jam message.
If there is paper in the paper tray, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper tray. Reduce the amount of paper in the paper tray, and then try again. Clean the paper pick-up roller. See Routine maintenance uu page 39. If the LCD shows the Paper Jam message and you still have a problem, see Error and maintenance messages uu page 62.
Documents do not feed or document are skewed.
Clean the document feed rollers. See Cleaning the document feed uu page 51.
What paper can I use?
You can use thin paper, plain paper, bond paper, recycled paper, envelopes and labels that are made for laser machines. (For details, see Acceptable paper and other print media uu page 15.)
There is a paper jam.
Clear the jammed paper. (See Paper Jams uu page 68.)
You can load envelopes from the manual feed slot.
80
Troubleshooting
Print quality difficulties Difficulties Printed pages are curled.
Suggestions Low quality thin or thick paper or not printing on the recommended side of the paper could cause this problem. Try turning over the stack of paper in the paper tray. Make sure that you choose the Paper Type that suits the print media type you are using. (See Acceptable paper and other print media uu page 15.) Too little or too much humidity or extreme temperatures can cause the paper to curl. (See General uu page 105.)
Printed pages are smeared.
Printouts are too light.
The Paper Type setting may be incorrect for the type of print media you are using, or the print media may be too thick or have a rough surface. (See Acceptable paper and other print media uu page 15.) If this problem occurs when making copies or printing received faxes, set Toner Save to Off in the machine’s menu settings. (See Advanced User’s Guide: Toner Save.) Adjust the Print Density by pressing Menu, 2, 1, 6 (for FAX-2940) or Menu, 2, 1, 7 (for FAX-2840 and FAX-2845) and then press c to make the print darker. (See Advanced User’s Guide: Setting the Print Density.)
Other difficulties Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on. If the problem is not solved, turn off the machine. Plug the power cord into a different known working outlet and turn on the machine.
B
81
Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone. This setting can save a small amount of time when sending a fax to many different numbers. If you change the setting and start having problems with dialling you should change back to the default No Detection setting.
a b
Press Menu, 0, 5.
c
Press Stop/Exit.
B
Telephone line interference/ VoIP If you are having difficulty sending or receiving a fax due to possible interference on the telephone line, we recommend that you adjust the equalization for compatibility to reduce the modem speed for fax operations.
a b
Press Menu, 2, 0, 1. Press a or b to choose Basic(for VoIP), Normal or High. Basic(for VoIP) cuts the modem speed to 9600 bps. When you change the Compatibility to Basic(for VoIP), the ECM feature is only available for fax sending.
Press a or b to choose Detection or No Detection. Press OK.
For a standard telephone line: If you regularly experience interference on your standard telephone line try this setting. If you are using VoIP: VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors try this setting. Normal sets the modem speed at 14400 bps. High sets the modem speed at 33600 bps. Press OK.
c
Press Stop/Exit.
Note VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line.
82
B
Troubleshooting
Improving the print quality
B
If the printout has a quality problem, make a copy. If the copy looks good, the problem is probably not the machine. Check the interface cable connections and the following steps first. And then, if you still have a print quality problem, check the chart below and follow the recommendations.
Note Brother does not recommend the use of cartridges other than genuine Brother Original cartridges or the refilling of used cartridges with toner from other sources.
a
To get the best print quality, we suggest using the recommended paper. Check that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 15.)
b
Check that the drum unit and toner cartridge are installed correctly.
Examples of poor print quality
ABCDEFGH CDEF abcdefghijk defg
ABCD abcde 01234 Faint
Recommendation Take out the drum unit and toner cartridge assembly. Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge. Check if the Replace Toner Setting is set to Continue (Continue mode) by pressing Menu, 1, 7. (See Advanced User’s Guide: Toner settings.) Check the machine’s environment. Conditions such as humidity, high temperatures, and so on, may cause this print fault. (See Product Safety Guide: Choose a safe location for your product.) If the whole page is too light, Toner Save mode may be on. Turn off Toner Save in the machine’s menu settings. Clean the corona wire of the drum unit. (See Cleaning the corona wire uu page 52.) Put in a new toner cartridge. (See Replacing the toner cartridge uu page 40.) Put in a new drum unit. (See Replacing the drum unit uu page 45.) Adjust the Print Density by pressing Menu, 2, 1, 6 (for FAX-2940) or Menu, 2, 1, 7 (for FAX-2840 and FAX-2845) and then press c to make the print darker. (See Advanced User’s Guide: Setting the Print Density.)
83
B
Examples of poor print quality
Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 15.)
ABCDEFGH abcdefghijk
ABCD abcde 01234 Gray background
Check the machine’s environment. Conditions such as high temperatures and high humidity can increase the amount of background shading. (See Product Safety Guide: Choose a safe location for your product.) Clean the drum surface. (See Cleaning the drum unit uu page 53.) Put in a new toner cartridge. (See Replacing the toner cartridge uu page 40.) Put in a new drum unit. (See Replacing the drum unit uu page 45.) Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick print media may cause this problem. (See Acceptable paper and other print media uu page 15.) Make sure that you choose the appropriate media type in the machine’s Paper Type menu setting. (See Acceptable paper and other print media uu page 15.) Put in a new toner cartridge. (See Replacing the toner cartridge uu page 40.)
Ghost
Clean the drum surface. (See Cleaning the drum unit uu page 53.) Put in a new drum unit. (See Replacing the drum unit uu page 45.) The fuser unit may be contaminated. Call Brother Customer Service or your local Brother dealer.
ABCDEFGH abcdefghijk
ABCD abcde 01234 Toner specks
84
Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 15.) Clean the corona wire and the drum unit. (See Cleaning the corona wire uu page 52 and Replacing the drum unit uu page 45.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.) The fuser unit may be contaminated. Call Brother Customer Service or your local Brother dealer.
Troubleshooting
Examples of poor print quality
Recommendation Make sure that you use paper that meets our specifications. Rough-surfaced paper may cause the problem. (See Acceptable paper and other print media uu page 15.) Choose Thick in the machine’s Paper Type menu setting or use thinner paper than you are currently using. (See Paper Type uu page 15.) Check the machine’s environment. Conditions such as high humidity can cause hollow print. (See Product Safety Guide: Choose a safe location for your product.)
Hollow print
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.) Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). (See Cleaning the corona wire uu page 52.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.) The fuser unit may be contaminated. Call Brother Customer Service or your local Brother dealer.
All black Make sure that you use paper that meets our specifications. A rough surfaced paper or thick print media can cause problems. ABCDEFGH abcdefghijk
ABCD abcde 01234 White lines across the page
Make sure that you choose the appropriate media type in the machine’s Paper Type menu setting. (See Acceptable paper and other print media uu page 15.)
B
The problem may disappear by itself. Print multiple pages to clear this problem, especially if the machine has not been used for a long time. The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.) Clean the corona wire of the drum unit. (See Cleaning the corona wire uu page 52.)
ABCDEFGH abcdefghijk
Clean the drum surface. (See Cleaning the drum unit uu page 53.)
ABCD abcde 01234
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.)
Lines across the page
85
Examples of poor print quality
Recommendation Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality problem. (See Product Safety Guide: Choose a safe location for your product.) Clean the drum surface. (See Cleaning the drum unit uu page 53.) If the problem is not solved after printing a few pages, put in a new drum unit. (See Replacing the drum unit uu page 45.)
White lines, bands or ribbing across the page
94 mm
Make ten copies of a blank, white sheet of paper. (See How to copy uu page 38.) If the problem is not solved, the drum unit may have glue from a label stuck on the surface of the drum roller. Clean the drum unit. (See Cleaning the drum unit uu page 53.)
94 mm
The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.)
White Spots on black text and graphics at 94 mm intervals
94 mm 94 mm
Black Spots at 94 mm intervals
ABCDEFGH abcdefghijk
ABCD abcde 01234 Black toner marks across the page
If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the surface of the drum roller. Clean the drum unit. (See Cleaning the drum unit uu page 53.) Make sure that you use paper that meets our specifications. (See Acceptable paper and other print media uu page 15.) Do not use paper that has clips or staples because they will scratch the surface of the drum. If the unpacked drum unit is in direct sunlight or room light, the unit may be damaged. The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge uu page 40.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.)
86
Troubleshooting
Examples of poor print quality
Recommendation Clean the corona wire inside the drum unit by sliding the green tab. (See Cleaning the corona wire uu page 52.)
ABCDEFGH abcdefghijk
ABCD abcde 01234 Black lines down the page Printed pages have toner stains down the page.
ABCDEFGH abcdefghijk
ABCD abcde 01234 White lines down the page
FGH ABCDE hijk fg e d abc
ABCD abcde 01234
The print is skewed on the page.
Make sure the green tab of the corona wire is at the home position (a). The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.) The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge uu page 40.) The fuser unit may be contaminated. Call Brother Customer Service or your local Brother dealer.
Check if the Replace Toner Setting is set to Continue (Continue mode), by pressing Menu, 1, 7. (See Advanced User’s Guide: Toner Settings.) Make sure that foreign material such as a torn piece of paper, sticky notes or dust are not inside the machine or around the drum unit and toner cartridge. The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge uu page 40.) The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum unit uu page 45.) Make sure that the paper or other print media is loaded correctly in the paper tray and that the guides are not too tight or too loose against the paper stack. Set the paper guides correctly. (See Loading paper uu page 8.) If you are using the manual feed slot, see Loading paper in the manual feed slot uu page 10. The paper tray may be too full. (See Loading paper uu page 8.) Check the paper type and quality. (See Acceptable paper and other print media uu page 15.) Check for loose objects such as torn paper inside the machine. Verify that the two green envelope levers inside the back cover are set to the same position. Verify that the two grey Anti-Curl Levers inside the back cover are set to the same position.
87
B
Examples of poor print quality
Recommendation Check the paper type and quality. High temperatures and high humidity will cause paper to curl. (See Acceptable paper and other print media uu page 15.) If you do not use the machine often, the paper may have been in the paper tray too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack and then rotate the paper 180 in the paper tray. Open the back cover (face-up output tray) for the machine to eject printed pages onto the face-up output tray.
Curled or wavy Make sure that the paper is loaded correctly. (See Loading paper uu page 8.) B DEFGH abc efghijk
Check the paper type and quality. (See Acceptable paper and other print media uu page 15.)
A CD bcde 1 34
Turn over the stack of paper in the tray or try rotating the paper 180 in the input tray.
Wrinkles or creases
88
Troubleshooting
Examples of poor print quality
Recommendation Make sure that the two green envelope levers inside the back cover are pulled down when you are printing on envelopes.
Envelope creases
Note When you have finished printing, open the back cover and reset the two green levers back to their original position.
89
B
Examples of poor print quality
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Poor fixing
90
Recommendation Open the back cover and make sure that the two green envelope levers on the left and right hand sides are in the up position.
Troubleshooting
Examples of poor print quality
Recommendation Turn the paper over in the paper tray, and print again. (Excluding letterhead paper) If the problems remains, switch the Anti-Curl Levers as follows:
a b
Open the back cover. Lift the levers (1) and slide the two grey levers (2) in the direction of the arrow. 1
Curled
2
2
B 1
2
91
Machine Information Checking the Serial Number You can see the machine’s Serial Number on the LCD.
a b
Press Menu, 5, 1.
c
Press Stop/Exit.
The machine will display the machine’s Serial Number on the LCD.
B
Reset functions The following reset functions are available:
B
1 Address & Fax Address & Fax resets the following settings: Address Book (One Touch Dial/Speed Dial/Setup Groups) Programmed fax jobs in the memory (Polled TX, Delayed Fax) Station ID (name and numbers) Coverpage Note (comments) Remote Fax Options (Remote Access Code, Fax Storage and Fax Forwarding) Report settings (Transmission Verification Report/ Tel Index List/Fax Journal) Setting Lock password 2 All Settings You can reset all the machine’s settings back to the factory default. Brother strongly recommends you perform this operation when you dispose of the machine.
Note Unplug the interface cable before you choose All Settings.
92
B
Troubleshooting
How to reset the machine
a b
Press Menu, 0.
c
Press a or b to choose the type of reset function - Address & Fax or All Settings. Press OK.
d
Do one of the following:
B
Press a or b to display Reset. Press OK.
To reset the settings, press 1 and go to step e. To exit without making changes, press 2 and go to step f.
e
You will be asked to confirm you want to reboot the machine. Do one of the following: To reboot the machine press 1. The machine will begin the reset. To exit without rebooting the machine, press 2. Go to step f.
f
Press Stop/Exit.
B
93
C
Menu and features
On-screen programming
How to access the menu mode C
a b
Your machine has been designed to be easy to use. The LCD provides on-screen programming using the menu keys.
Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Print Reports menu. Press 5 for Machine Info. menu. Press 9 for Service menu.1
C
Press 0 for Initial Setup menu.
You can program your machine by using the Menu table uu page 95. These pages list the menu selections and options. Press Menu followed by the menu numbers to program your machine. For example, to set Beeper volume to Low:
a b c d
94
Press Menu, 1, 3, 2.
1
This will appear only when the LCD shows an error message.
You can also scroll through each menu level by pressing a or b for the direction you want.
c
Press OK when the option you want appears on the LCD. The LCD will then show the next menu level.
d
Press a or b to scroll to your next menu selection.
e
Press OK. When you have finished setting an option, the LCD will show Accepted.
f
Press Stop/Exit to exit Menu mode.
Press a or b to choose Low. Press OK. Press Stop/Exit.
Choose an option. Press 1 for General Setup menu.
We have created step by step on-screen instructions to help you program your machine. Simply follow the steps as they guide you through the menu selections and programming options.
Menu table
Press Menu.
C
C
Menu and features
Menu table
C
The default settings are shown in Bold with an asterisk. Choose & OK
Choose & OK
To accept
To exit
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup
1.Mode Timer
—
—
0 Sec
Sets the time to return to Fax mode.
See
30 Secs
.
1 Min 2 Mins* 5 Mins Off 2.Paper
1.Paper Type
—
Thin Plain*
Sets the type of paper in the paper tray.
15
Thick Thicker Recycled Paper
C
Label 2.Paper Size
—
A4* Letter
Sets the size of the paper in the paper tray.
15
Executive A5 A5 L A6 B5 B6 See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
95
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
1.General Setup
3.Volume
1.Ring
—
Off
Adjusts the ring volume.
7
Adjusts the volume level of the beeper.
7
Adjusts the speaker volume.
7
Increases the page yield of the toner cartridge.
See
Low
(Continued)
Page
Med* High 2.Beeper
—
Off Low Med* High
3.Speaker
—
Off Low Med* High
4.Ecology
1.Toner Save
—
2.Sleep Time
—
On Off* Range varies depending on models.
Conserves power.
(For FAX-2940) 03Min* (For FAX-2840/ 2845) 05Min* 5.LCD Contrast
—
—
-nnnno+ -nnnon+
Adjusts the contrast of the LCD.
-nnonn+* -nonnn+ -onnnn+ 6.Security
1.TX Lock
—
—
Prohibits most operations except receiving faxes.
—
—
Prohibits most operations except receiving faxes into the memory.
—
—
Stops unauthorized users from changing the machine’s current settings.
(FAX-2840 and FAX2845) 1.Mem Security (FAX-2940) 2.Setting Lock
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
96
.
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup
7.Replace Toner
—
—
Continue
Sets the machine to continue printing until the machine’s LCD shows Toner Ended.
See
Stop*
(Continued)
.
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
Level 1
Level 2
Level 3
Options
Descriptions
2.Fax
1.Setup Receive
1.Ring Delay
(00 - 08)
Sets the number of rings before the machine answers in Fax Only or Fax/Tel mode.
26
Sets the fast/doublering time in Fax/Tel mode.
26
Receives fax messages without pressing Start.
27
Allows you to answer all calls at extension telephones and use codes to turn the machine on or off. You can personalize these codes.
33
02*
(In Fax mode only)
(Example for the UK) 2.F/T Ring Time
20 Secs 30 Secs*
Page
40 Secs 70 Secs 3.Fax Detect
On* Semi** Off (**For FAX-2845)
4.Remote Codes
On (l51, #51) Off*
5.Auto Reduction
On*
6.Memory Receive
On*
Off
Off
(FAX-2840 and FAX-2845) 7.Print Density (FAX-2840 and FAX-2845) 6.Print Density
-nnnno+ -nnnon+
Cuts the size of incoming faxes.
C See
.
Automatically stores any incoming faxes in its memory if it runs out of paper. Makes printouts darker or lighter.
-nnonn+* -nonnn+ -onnnn+
(FAX-2940) See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
97
Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Fax
1.Setup Receive
8.Polling RX
Standard*
See
(FAX-2840 and FAX-2845)
Secure
(In Fax mode only)
Sets up your machine to poll another fax machine.
(Continued)
7.Polling RX
(Continued)
Timer
(FAX-2940) 9.Fax Rx Stamp
On
(FAX-2840 and FAX-2845)
Off*
Prints the received time and date on the top of the received faxes.
8.Fax Rx Stamp (FAX-2940) 2.Setup Send
1.Contrast
(In Fax mode only)
Auto* Light
Changes the lightness or darkness of faxes you send.
Dark 2.Fax Resolution
Standard* Fine
Sets the default resolution for outgoing faxes.
S.Fine Photo 3.Delayed Fax
Set Time=00:00
Sets the time of day in 24 hour format that the delayed faxes will be sent.
4.Batch TX
On
Combines delayed faxes going to the same fax number at the same time of day into one transmission.
Off*
5.Real Time TX
Next Fax:On Next Fax:Off
Sends a fax without using the memory.
On Off* 6.Polled TX
Standard* Secure
7.Coverpg Setup
Next Fax:On Next Fax:Off On Off* Print Sample
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
98
Sets up your machine with a document to be retrieved by another fax machine. Automatically sends a cover page you have programmed.
.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Fax
2.Setup Send
—
(In Fax mode only)
Sets up your own comments for the fax cover page.
See
(Continued)
8.Coverpage Note 9.Overseas Mode
On
If you are having difficulty sending faxes overseas, set this to On.
1.One Touch Dial
—
Stores up to 22 One Touch Dial numbers, so you can dial by pressing one key (and Start.)
34
2.Speed Dial
—
Stores up to 200 Speed Dial numbers, so you can dial by pressing only a few keys (and Start.)
34
3.Setup Groups
—
Sets up to 8 Group numbers for Broadcasting.
1.XMIT Report
On
Turns the Transmission Verification Report On or Off.
(Continued)
3.Address Book
4.Report Setting
Off*
On+Image Off*
See
.
.
23
Off+Image 2.Journal Period
Every 50 Faxes* Every 6 Hours
Sets the interval for automatic printing of the Fax Journal.
See
.
Every 12 Hours Every 24 Hours Every 2 Days
C
Every 7 Days Off 5.Remote Fax Opt
1.Forward/Stor e
Fax Forward Fax Storage Off*
(Backup Print)
Sets the machine to forward fax messages, to store incoming faxes in the memory (so you can retrieve them while you are away from your machine). If you choose Fax Forward, you can turn on the safety feature Backup Print.
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
99
Level 1
Level 2
Level 3
Options
Descriptions
Page
2.Fax
5.Remote Fax Opt
2.Remote Access
---l
Sets your own code for Remote Retrieval.
See
(Continued)
3.Print Document
—
Prints incoming faxes stored in the memory.
6.Dial Restrict.
1.Dial Pad
Enter # twice
You can set the machine to restrict dialling when using the dial pad.
(Continued)
On Off* 2.One Touch Dial
Enter # twice On Off*
3.Speed Dial
Enter # twice On Off*
You can set the machine to restrict the dialling of One Touch numbers. You can set the machine to restrict the dialling of Speed Dial numbers.
7.Remaining Jobs
—
—
You can check which jobs are in the memory and lets you cancel scheduled jobs.
0.Miscellaneou s
1.Compatibilit y
High*
Adjusts the equalization for transmission difficulties.
Normal Basic(for VoIP)
.
82
VoIP service providers offer fax support using various standards. If you regularly experience fax transmission errors, choose Basic(for VoIP). 2.BT Call Sign
On
(UK only)
Off*
3.Caller ID
On* Off Display ID Print Report
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
100
Use with BT Call Sign. View or print a list of the last 30 Caller IDs stored in the memory.
See
.
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
3.Copy
1.Quality
—
Auto*
You can choose the Copy resolution for your type of document.
See
Text Photo
.
Graph 2.Brightness
—
-nnnno+ -nnnon+
Adjust the brightness for copies.
-nnonn+* -nonnn+ -onnnn+ 3.Contrast
—
-nnnno+ -nnnon+
Adjusts the contrast for copies.
-nnonn+* -nonnn+ -onnnn+ See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
Level 1
Level 2
Level 3
Options
Descriptions
Page
4.Print Reports
1.XMIT Verify
1.View on LCD
— —
You can view the Transmission Verification Report for your last 200 outgoing faxes and print the last report.
See
2.Print Report
2.Tel Index List
1.Numeric
—
2.Alphabetic
—
3.Fax Journal
—
—
Lists information about your last 200 incoming and outgoing faxes. (TX means Transmit. RX means Receive.)
4.User Settings
—
—
Lists your settings.
.
Lists names and numbers stored in the One Touch and Speed Dial memory, in numerical or alphabetical order.
C
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
101
Level 1
Level 2
Level 3
Options
Descriptions
5.Machine Info.
1.Serial No.
—
—
You can check the serial number of your machine.
2.Page Counter
—
Total
You can check the number of total pages the machine has printed during its life.
Fax/List Copy Print 3.Drum Life
—
—
Page 92
See
.
You can check the percentage of a Drum life that remains available.
See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
Level 1
Level 2
Level 3
Options
Descriptions
0.Initial Setup
1.Receive Mode
—
Fax Only*
You can choose the receive mode that best suits your needs.
Fax/Tel External TAD
Page 24
Manual 2.Date&Time
3.Station ID
1.Date&Time
—
Puts the date and time on the LCD and in headings of faxes you send.
See
.
2.Auto Daylight
On*
Changes for Daylight Savings Time automatically.
See
.
—
Fax:
Sets your name and fax number to appear on each page you fax.
See
.
Off
Tel: Name: 4.Tone/Pulse
—
5.Dial Tone
—
Tone* Pulse Detection No Detection*
6.Phone Line Set
—
Normal* ISDN PBX
See Advanced User’s Guide. See Quick Setup Guide. The default settings are shown in Bold with an asterisk.
102
Chooses the dialling mode. You can shorten the dial tone detect pause.
82
Chooses the phone line type.
28
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
0.Initial Setup
7.Reset
1.Address & Fax
1.Reset
Restores all stored phone numbers and fax settings.
2.All Settings
1.Reset
2.Exit
(Continued) 2.Exit
Page 92
Restores all the machine’s settings to factory default.
See Advanced User’s Guide. See Quick Setup Guide. The default settings are shown in Bold with an asterisk.
C
103
Entering text
C
When setting certain menu selections, such as the Station ID, you will need to type text characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate dial pad key the number of times shown in this reference table to access the character you want. Press Key
one time
two times
three times
four times
five times
2
A
B
C
2
A
3
D
E
F
3
D
4
G
H
I
4
G
5
J
K
L
5
J
6
M
N
O
6
M
7
P
Q
R
S
7
8
T
U
V
8
T
9
W
X
Y
Z
9
Inserting spaces To enter a space in a fax number, press c once between numbers. To enter a space in a name, press c twice between letters. Making corrections If you entered a character incorrectly and want to change it, press d or c to move the cursor to the incorrect character, and then press Clear. Repeating letters To enter a letter on the same key as the previous letter, press c to move the cursor right before pressing the key again. Special characters and symbols Press l, # or 0, then press d or c to move the cursor to the symbol or character you want. Press OK to choose it. The symbols and characters below will appear depending on your menu selection. Press l
for
(space) ! “ # $ % & ’ ( ) l + , - . / m
Press #
for
:;<=>?@[]^_
Press 0
for
ÄËÖÜÀÇÈÉ0
104
D
Specifications
D
General
D
Note This chapter provides a summary of the machines’ specifications. For additional specifications visit us at http://www.brother.com/ for details.
Model
FAX-2840
Printer Type
Laser
FAX-2845
Print Method
Electrophotographic Laser Printer
Memory Capacity
16 MB
LCD (liquid crystal display)
16 characters 2 lines
Power Source
220 - 240 V AC 50/60Hz
Power Consumption 1
Peak
Approx. 1080 W at 25 °C
Copying 2
Approx. 360 W at 25 C
(Average)
Ready
Approx. 55 W at 25 C
Deep Sleep
Approx. 1.5 W
FAX-2940
Dimensions
311 mm
360 mm
368 mm Weights (with consumables) Noise Sound level power 3 4 Sound pressure Temperature
8.8 kg
Operating (Copying)
LWAd = 6.16 B (A)
Standby
LWAd = 4.25 B (A)
Operating (Printing)
LPAm = 53 dB (A)
Standby
LPAm = 30 dB (A)
Operating
10 to 32.5 C
Storage
0 to 40 C
9.0 kg
D
8.8 kg
1
USB connection to PC for FAX-2940
2
When making a copy from one sheet
3
Measured in accordance with the method described in RAL-UZ122.
4
Office equipment with LWAd>6.30 B (A) is not suitable for use in rooms where people require high levels of concentration. Such equipment should be placed in separate rooms because of the noise emission.
105
Model Humidity
FAX-2840
FAX-2845
Operating
20 to 80% (without condensation)
Storage
10 to 90% (without condensation)
ADF (automatic document feeder)
Up to 20 pages (80 g/m2) Up to 30 pages (staggered) Recommended Environment: Temperature: 20°C - 30°C Humidity: 50% - 70% Paper: 80 g/m2
106
FAX-2940
Specifications
Document Size Model Document Size (Single-sided)
D
FAX-2840 Width
147.3 to 215.9 mm
Length
147.3 to 355.6 mm
FAX-2845
FAX-2940
D
107
Print media Model Paper Input
D
FAX-2840 Paper Tray
Manual Feed Slot (Manual)
FAX-2845
FAX-2940
Paper Type
Plain paper, Thin paper or Recycled paper
Paper Size
Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive
Paper Weight
60 to 105 g/m2
Maximum Paper Tray Capacity
Up to 250 sheets of 80 g/m2 Plain paper
Paper Type
Envelope, Labels 1, Thin paper, Thick paper, Recycled paper, Bond paper or Plain paper
Paper Size
Width: 76.2 to 216 mm Length: 116 to 406.4 mm
Paper Weight
60 to 163 g/m2
Maximum Paper Tray Capacity
One sheet at a time of 80 g/m2 Plain paper
Paper Face-Down Output Tray Output Face-Up Output Tray 1
Up to 100 sheets of 80 g/m2 Plain paper One sheet (face up print delivery to the Face up output tray)
For labels, we recommend removing each printed label sheet from the output paper tray immediately after it exits the machine to avoid the possibility of smudging.
108
Specifications
Fax
D
Model
FAX-2840
Compatibility
ITU-T Super Group 3
Modem Speed
33,600 bps (with Automatic Fallback)
Scanning Width
Max. 208 mm
Printing Width
Max. 208 mm
Greyscale Resolution
FAX-2845
FAX-2940
8 bit/256 levels Horizontal
8 dot/mm
Vertical
Standard: 3.85 line/mm Fine: 7.7 line/mm Photo: 7.7 line/mm Superfine: 15.4 line/mm
1
One Touch Dial
22 (11 2)
Speed Dial
200 stations
Groups
Up to 8
Broadcasting
272 stations
Automatic Redial
3 times at 5 minute intervals
Memory Transmission
Up to 400 1 pages
Up to 400 1 pages
Up to 500 1 pages
Out of Paper Reception
Up to 400 1 pages
Up to 400 1 pages
Up to 500 1 pages
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.
Copy
D
Model
FAX-2840
FAX-2845
Colour/Monochrome
Monochrome
Copy Width
Max. 204 mm (A4 size)
Multiple Copies
Stacks or Sorts up to 99 pages
Reduce/Enlarge
25% to 400% (in increments of 1%)
Resolution
Up to 300 600 dpi
First Copy Out Time
Less than 12 seconds (from the Ready mode and standard tray)
D
FAX-2940
109
Interfaces Model USB
D
FAX-2840
FAX-2845 —
FAX-2940 Hi-Speed USB 2.0 1 2 Use a USB 2.0 cable (Type A/B) that is no longer than 6 feet (2.0 meters) long.
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.
2
Third party USB ports are not supported.
110
Specifications
Consumable items Model Toner Cartridge
Drum Unit
FAX-2840
D
FAX-2845
FAX-2940
Order No. —
Inbox
Approx. 1,000 pages (A4)
Standard
Approx. 1,200 pages (A4) 1
TN-2210
High Yield
Approx. 2,600 pages (A4) 1
TN-2220
Approx. 12,000 pages (A4) 2
DR-2200
1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
2
Drum yield is approximate, and may vary by type of use.
D
111
E
Index
A Address Book .............................................6 ADF (automatic document feeder) using .....................................................20 Answering machine (TAD) connecting .............................................29 Automatic fax receive .............................................25 Fax Detect ..........................................27 fax redial ...............................................35
C Cleaning corona wire ...........................................52 drum unit ...............................................53 scanner .................................................50 Connecting external TAD (answering machine) .......29 external telephone ................................31 Consumable items ...................................39 Control panel overview ..............................4 Copy .........................................................38 keys .........................................................6 Cordless telephone (non-Brother) ............32
D Dialling a pause .................................................35 automatic fax redial ...............................35 manual ..................................................34 one touch ..............................................34 speed dial ..............................................34 using the Address Book key .................35 Document how to load ............................................20 Drum unit checking (remaining life) .......................60 cleaning .......................................... 52, 53 replacing ...............................................45
E Envelopes ............................ 11, 15, 16, 18 Equalization .............................................82 112
Error messages on LCD .......................... 62 Comm. Error ......................................... 62 Drum Error ............................................ 45 Drum Stop ............................................ 46 Init Unable XX ...................................... 64 No Paper .............................................. 64 Out of Memory ...................................... 65 Print Unable XX .................................... 65 Replace Drum ...................................... 45 Replace Toner ...................................... 40 Scan Unable XX ................................... 66 Toner Ended ......................................... 40 Toner Low ............................................ 40 Extension telephone, using ............... 31, 33 external recording OGM ..................................... 30 External telephone, connecting ............... 31
F Fax codes changing ............................................... 33 fax receive code ................................... 33 telephone answer code ........................ 33 Fax, stand-alone receiving Fax Detect ......................................... 27 from extension telephone ............ 31, 33 ring delay, setting .............................. 26 telephone line interference ................ 82 sending ................................................. 22 telephone line interference ................ 82 Fax/Tel mode answering at extension telephones ...... 33 F/T ring time (double-ring) .................... 26 Fax Detect ............................................ 27 fax receive code ................................... 33 receiving faxes ..................................... 31 ring delay .............................................. 26 telephone answer code ........................ 33
H HELP LCD messages ..................................... 94 Menu Table .......................................... 95
L Labels ...................................10, 15, 16, 19 LCD (liquid crystal display) ................. 6, 94
M Machine information checking remaining life of parts ............60 how to reset the machine ......................93 page counts ..........................................60 reset functions ......................................92 serial number ........................................92 Maintenance, routine checking remaining life of parts ............60 replacing drum unit ............................................45 toner cartridge ....................................40 Manual dialling ...................................................34 receive ..................................................25 Menu Table ..............................................95 Mode, entering copy ......................................................38 fax .........................................................22 Multi-line connections (PBX) ....................30
O One touch changing ...............................................36 setting up ..............................................35 using .....................................................34 OPC drum ................................................86 Out of Memory message ..........................65
P Paper .......................................................15 how to load ...................................... 8, 10 in manual feed slot .............................10 in paper tray .........................................8 recommended ................................ 15, 16 size .......................................................16 tray capacity ..........................................16 type .......................................................16 Print difficulties ..............................................77 quality ...................................................81
Print quality .............................................. 83 Programming your machine .................... 94
Q Quality printing ................................................. 81 Quick dial ................................................. 35 group dial changing ............................................ 36 one touch dial changing ............................................ 36 setting up ........................................... 35 using .................................................. 34 Search .................................................. 35 speed dial changing ............................................ 36 setting up ........................................... 36 using .................................................. 34
R Redial/Pause key .................................... 35 Replacing drum unit .............................................. 45 toner cartridge ...................................... 40 Reports Transmission Verification ..................... 23 Resolution copy .................................................... 109 fax (standard, fine, superfine, photo) . 109 Resolution key ........................................... 6 Ring delay, setting ................................... 26
S Safety Instructions .......................................i Serial number how to find ...............See inside front cover Speed dial changing ............................................... 36 setting up .............................................. 36 using ..................................................... 34
113
E
T TAD (telephone answering device), external ....................................................25 connecting .............................................29 recording OGM .....................................30 Tel/R or Tel/Mute/R ....................................6 Telephone line connections ...........................................29 difficulties ..............................................77 interference ...........................................82 multi-line (PBX) .....................................30 Text, entering .........................................104 Toner cartridge replacing ...............................................40 Troubleshooting .......................................61 document jam .......................................68 error messages on LCD ........................62 if you are having difficulty copy quality ........................................80 incoming calls ....................................79 paper handling ...................................80 print quality .........................................81 printing ...............................................77 receiving faxes ...................................78 sending faxes .....................................79 telephone line .....................................82 maintenance messages on LCD ...........62 paper jam ................................. 68, 69, 72
V VoIP .........................................................82 Volume, setting beeper .....................................................7 ring ..........................................................7 speaker ...................................................7
114
These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
