Business Continuity Plan Template

Transcript

Business Continuity Plan Guidance for Small Businesses Build your Business Continuity Plan Advice for completing the plan template… The following template is just a simple plan outline to help you protect your  business. It is designed to help you capture important actions that you or your staff  would need to undertake should there be a business disruption. The text in italics and red  is   is there to illustrate some examples of the type of  actions that you may want to consider when when you develop your plan. You can build from this and make it specific to your business. 1 (contact car s.a.s) Business Continuity Plan Date: Contents No. Section Page  !im of the "lan # $ %bjectives of the "lan # & 'ritical (unction 'hecklist ) # 'ritical (unction !nalysis and *ecovery "rocess + . [name of critical function]  + $. [name of critical function]  , &. [name of critical function]  - ) mergency *esponse 'hecklist / + 'ontact 0ists 1 2taff  3ey 2uppliers  3ey 'ustomers $ 4tility 'ompanies $ 0ocal mergency 2ervices $ Insurance and (inance 'ompanies & , m  mergency "ack 'ontents # - !c ! ctions and xpenses 0og ) 2 1. Aim of the plan This plan has been designed to prepare [organisation name]  to   to cope with the effects of an emergency. It is intended that this document will provide the basi basis s for for a rela relati tive vely ly 5uic 5uick k and and pain painle less ss retu return rn to 6bus 6busin ines ess s as usua usual7 l7 regardless of the cause. 2. !"ectives of the plan To provide a flexible response so that [insert name of organisation] can: *espond to a disruptive incident 8incident management9 aintain delivery of critical activities;services during an incident 8business continuity9 *eturn to This form may be copied for further critical functions and activities> 7 . /mergency *e *esponse Chec'list This page should be used as a checklist during the emergency. (as' Completed ,date0 time0 !y- Actions ithin 2) hours% 2tart of log of actions and expenses undertaken 8see section / !ction and xpenses 0og9 0iaise with emergency services 8see section + 'ontact 0ist ? mergency 2ervices9 Identify and 5uantify any damage to the organisation@ including staff@ premises@ e5uipment@ data@ records@ etc  !ssess the key priorities for the remainder remainder of the working day and take relevant r elevant action. 'onsider 'onsider sending sending staff staff home@ home@ to recovery site etc Inform staff what is re5uired of them. [$nsert arrangements decided by organisation e.g. would staff be sent home% &ill staff wor! from recovery site% 'tc]  Identify which critical functions have been disrupted 8use section & 'ritical (unction 'hecklist9 'onvene those responsible for recovering identified critical functions@ and decide upon the actions to be taken@ and in what timeAframes 8use section # 'ritical (unction  !nalysis and *ecovery *ecovery "rocess9 "rovide information to: 2taff  2uppliers and customers Insurance company "ublicise the interim arrangements for delivery of critical activities. nsure all stakeholders are kept informed of contingency arrangements as appropriate [$nsert how this will be done e.g. websitetelephone etc. onsider who needs to !now the interim arrangements e.g. !ey sta!eholders, customers, suppliers etc]  *ecover vital assets;e5uipment to enable delivery of critical activities. The essential e5uipment;resources;information that need to be recovered where possible are: [$nsert details as relevant]     aily actions during the t he recovery process% 'onvene those responsible for recovery to understand progress made@ obstacles encountered@ and decide 8 continuing recovery process "rovide information to: 2taff  2uppliers and customers Insurance company "rovide public information to maintain the reputation of the organisation and keep relevant authorities informed    &olloing the recovery process%  !rrange a debrief of all staff and identify any additional staff welfare needs 8e.g. counselling9 or rewards 4se information gained from the debrief to review and update this business continuity management plan 9 3. Contact 4ist Staff  This section contains the contact details that are essential for continuing the operation of the organisation. Name 5o! (itle ffice Contact 6o!ile Contact Staff name 6anager 888888888 888888888 7ome Contact 88888888 8 9ey Suppliers Contact 4ist Supplier Provides (elephone 10 /:mail 9ey Customers Contact 4ist Customer Service ; goods used (elephone /:mail . /mergency Pa Pac' Co Contents  !s part of the recovery plan for the organisation@ organisation@ key documents@ documents@ records and e5uipment are held offAsite at *location+ in an emergency pack. This pack may be retrieved in an emergency to aid in the recovery process. The contents of the emergency pack comprise the following: ocuments%    ! copy of this plan@ including key contact details  Insurance policy *ecords%   'omputer backup tapes and ; or disks  (inancial records /+uipment%   2pare keys Torch and batteries 13 ?. Actions and /@penses 4og This form should be used to record decisions@ actions and expenses incurred in the recovery process. This will provide information for the postArecovery debriefing@ and help to provide evidence of costs incurred for any claim under  an insurance policy. ate;time ecision ; action ta'en By hom 14 Costs incurred