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CPHQ Revision 2017 1-What is considered a risk prevention strategy? A- SWOT analysis B- Fall protocol **** c- RCAd- cost-benefit analysis 2. Which of the following is an example of patient-centered care? 1. Bedside rounds **** 2. Using two patient identifications 3. Pre-printed discharge instructions 4. Age based dosing 3.orthopedic surgeon almost performed wrong site surgery he admit it and told the CMO, the CMO say the problem was because the splint was not removed a healthcare professional conclude:- A. No action B. The CMO decision was biased to the surgeon C. Rapid identification of root causes approaching high reliability ****4. A surgeon almost always operates on the wrong body part. The best action is?A. Temporary suspension till the investigation finished **** B. focused review of his casesC. does nothing 5.Which of the following is true regarding medication errors:-A- associated with process failure **** B- Prevented by review of evidence based practice C- caused by gap between patients expectations and practice D- avoid by uniform practice 6.What of the following is trigger to morbidity and mortality 1- Patient died after72 hours of discharge from private facility 2- Patient died within 24 hours after admission to hospice program 3-Readmition in 7 days . **** 4-patient takes wrong medication within 24 hours of admission 7-A health plan decided to use flu vaccine for the total population at their services areaWhat is the intangible benefit from this decision? A- Savings from treatment of non-infected peopleB- Decreased rate of infection in non-immunized people C-peace of mind as a result of lowest incidence of flu infection **** 8-Organization want to make PI program what should be done A. Communicate leadership commitment **** B. Assess staff readiness for change 9-In a meeting agenda the most critical component of each topic is A. Potential outcomes B. Assignment of equal time **** C. Related data and documents (supported data) 10-Annual Results of performance improvement evaluation measure should be in: Or (Annual evaluation of the organization is documented in): A. Pt. medical recordsB. Performance improvement training manuals C. Advertising materials D. Gb minutes ****11-Who is considered the internal costumer in an advanced nursing facilityA. Nurse completing initial assessment **** B. The patient being admitted 12-What is the benefit of the initial phase of brainstorming??A- Solicit (COLLECT) input from all members * *** B- Define problem solving roles and responsibilities 13 لاؤن facilitator لغٌ team leader ادج مر powerful خ ضوراو facilitator ٌا هرود نوٌحو ىازا ه لغٌح A-face him during the meeting B-talk with him after the meeting C-clarify the ground roles at the beginning of the meeting **** D- Encourage the team to force the leader 14-what should be done by a facilitator of performance team if the leader was super-control?1-reinforce ground rule **** 2-discuss the leader after meeting3-confront the leader. 15-After 2 weeks from surgical hip replacement to the patient, he had infection; this infection is considered1-complication **** 2- nosocomial infection3-community acquired infection 16-Administration does not want certification but leadership wants added certification. Consultant came and worked for 3 months لغاو ج ىرا . ىرا نٌزو زردٌا س دح بٌج ةزو ش ةرادا نا لاؤا ن ف ا هد 3: با ٌا . ًٌو رو A/Consultant does not have the credentials for the project B/Consultant failed to generate consensus between the leadership **** C/Consultant doesn't have clear objective 17- In health care organization the Quality assessment function made by RM department and risk management function done by quality department. Which is the following problem would be? a- Lack of case mix manager b- Duplication of effort **** c- Over utilization yInappropriate patient acuit-d 18- EMR prevents which type of errors:A. illegible handwriting **** B. drug interaction Or -: CPOE will benefit in1. Illegible writing **** 2. Administration of drugs 19. There is a new (computerized/technical) system introduced to the pharmacist to facilitate his work but the project has many defects and the pharmacist refused to apply it so after that the responsible for the project correct it and introduced it to the pharmacy saying that it is now free of defects What kind of improvement applied on the project A- FMEA **** B- 6 sigma C- RCA 20.Organization seeking to Malcolm Baldrige Award The manager should to A- use a staff previously trained on Baldrige awardB-Should get within 12 months from application C- Make a plan which may take several years ****
