Transcript
JFCS 75 YEARS
Helping and Healing
JE WISH FAMILY & CHIL DREN ’S SERVICe
2010 ANNUAL REPORT J E WISH FAMILY & CHIL DREN ’ S SERVICE
MISSION
JFCS Leadership and Board of Directors
Jewish Family & Children’s Service is a nonprofit, nonsectarian organization that strengthens the community by providing quality behavioral health and social services to children, families, and adults of all ages throughout Maricopa County, in accordance with a Jewish value system that cares about all humanity.
Governance Board of Directors
Jewish Values Guiding Our Mission l l l l
Concern for the community (kehila) Doing the right thing (tzedakah) Taking responsibility for fixing what is wrong with the world (tikkun olam) Acts of kindness (gemilut chasadim)
Values Serving Our Agency l l l l l l l
Quality service is a top priority People are our most important resource Employees are culturally competent Fiscal responsibility ensures JFCS’ viability Agency-wide commitment to excellence and continuous improvement Collaborations support our community Our vision, mission, values and strategic plan are clearly communicated throughout the agency and the community
COVER IMAGE: Junior Council of Jewish Women luncheon, 1936. Courtesy of the Arizona Jewish Historical Society (AZJHS).
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Richard D. Gottlieb, Chairman Rick Naimark, Vice Chairman Carol Kern, Secretary Robert Carr Steven Friedman Jerome Gutkin Michael E. Johnson Andrew Pacheco Armando Roman Carol Seidberg Leesa Berens Weisz Emeritus Board Members Lenore Schupak Aileen Osofsky* *Of blessed memory
Executive Leadership Team Michael R. Zent, Ph.D., President & CEO Mark Callesen, MD, Chief Medical Officer Javier Favela, Chief Financial Officer Carol Felton, Executive Director of Human Resources Frank Jacobson, Vice President of Marketing & Development Martha Miller, Director of Compliance Kevin Rhode, Director of Information Technology Ellie Schwartzberg, MC, Vice President of Older Adult Services & Jewish Community Services Linda Scott, MSW, Vice President of Child & Family Solutions Jack Silver, MSW, Director of Jewish Counseling Services Mary Jo Whitfield, MSW, Vice President of Behavioral Health
2010 has been an exceptional year for JFCS.
Michael R. Zent
Richard D. Gottlieb
Although the economic downturn continued to increase demand for our services and strain existing resources, we were able to start several new programs and expand much-needed services, including our Behavioral Health programs. This year marks our 75th anniversary as a community service agency, and we have much to celebrate. JFCS was able to significantly expand services to adults through its partnership with Magellan Health Services, the Regional Behavioral Health Authority. We opened additional adult services on both 7th Street in Phoenix and in the West Valley, and began providing innovative Behavioral Health counseling to older adults in their homes. We were also able to make great progress relocating our programs into better facilities. Over the years, as demand for services has increased, many of our workplaces have become increasingly inadequate and strained. Our Glendale Behavioral Health Clinic was relocated after 20 years to a new Glendale location and an open house was held in May. We also completed plans to move our Mesa Behavioral Health Clinic and are seeking new space to relocate our West Catalina Drive Clinic. This means a better environment for both clients and staff. In 2010, JFCS also launched a revitalized development and marketing program and sponsored a successful Brighter Tomorrow luncheon in March, which we plan to make an annual fund- and friend-raising event. We are reaching out to the community not only to seek support for much-needed programs but to inform others of our services and the role we play in meeting community needs. This year, we continued to expand our specialized services to youth with programs for foster care youth, youth with serious mental health problems who are likely to continue services as adults, and specialized treatment for youth and families who struggle with substance abuse issues. As a major provider of services for children under the state’s Child Protective Services, we strive to improve and expand services to this very vulnerable group. One example, our youth workforce training and life-skills program, Real World Job Development, helped youth further their education and find jobs. Also in 2010, with the support of a grant from the Virginia G. Piper Charitable Trust, we proudly launched our new older adult home care program, Jewish Family Home Care of Arizona. This program provides in-home services to seniors helping them maintain their independence and quality of life while continuing to live in the comfort of their own homes. JFCS continues to provide services to the Jewish community with increased referrals to our counseling services and more requests for emergency and short-term financial assistance via our Helping Hands program. Our Aleinu Network held several successful educational workshops with the Orthodox Community, offering resources for strengthening individual and family life, and our Hospital Chaplaincy program provided support and spiritual comfort to patients and families in 15 hospitals throughout Maricopa County. Once again, we are grateful for the support we have received and our ability to meet the emerging needs of the community. Thank you to our partners, our donors, staff and board of directors who have made a successful 2010 for JFCS.
Michael R. Zent, Ph.D. President & CEO
Richard D. Gottlieb, Chairman Governance Board of Directors
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JFCS 75 YEARS I
n 2010, Jewish Family & Children’s Service (JFCS) proudly celebrated 75 years of providing care, help and healing to those in need throughout Maricopa County. From a small group of Jewish women doing their best to meet the needs of a growing Jewish community in the late 1930s to a large social service agency that assists approximately 30,000 individuals of all faiths every year, JFCS has been helping people cope more effectively with life’s difficult circumstances for three quarters of a century.
“[Rabbi Krohn] was a sincere and intellectual man who wanted things done on a high plane.” – sam kiviat, Oral History Transcript, Shema Arizona, Arizona Jewish Historical Society Oral History Project
CLOCKWISE: Junior Council of Jewish Women luncheon, 1936 (Courtesy of AZJHS); JFCS’ Board, December 1963; Florence Frank, 1958(Courtesy of AZJHS); Real World Job Development participant intern at Maryvale Hospital, 2010; Naomi Wagner, J. Barry Moffitt, and Lois Tuchler at groundbreaking, 1974(Courtesy of AZJHS, Jewish News Collection); Youth in Transition participants during a 2009 trip to Washington, D.C. Center: 4th of July at the Senior Center. LEFT: Rabbi Krohn, 1944 (Courtesy of AZJHS).
1935-1940
1938
1940
1944
The Welfare Committee of the Phoenix chapter of National Council of Jewish Women provides social services to needy Jewish families.
Rabbi Krohn joins the Welfare Committee to assess and address the needs of the fewer than 1,000 members of the Jewish community.
The Jewish Community Council is founded.
Welfare Committee Members form the Jewish Social Service Committee of the Jewish Community Council “to protect and preserve Jewish family life in this community by helping people who are in trouble.”
1940-1944 The Welfare Committee of NCJW coordinates community assistance efforts with the Jewish Community Council.
Rabbi Krohn is named chairman. 2
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1946
1947
1950
1955
The Social Service Committee seeks autonomy as a separate agency: Jewish Social Service, Inc.
Florence Frank is JSS’ first professional social worker.
Hirsch Kaplan is appointed director of JSS.
Jewish Social Service (JSS) becomes a member agency of the Jewish Community Council.
1950s
1954
JSS is a “Red Feather” agency and receives funding from the local United Fund and the United Jewish Welfare Fund.
JSS becomes a licensed foster home placement agency, arranges institutional or home placements for dependent or neglected children and adults.
JSS is incorporated as a 501(c)3 nonprofit organization—“a charitable agency for the relief of the Jewish needy, indigent and afflicted, and to provide family welfare services.”
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CLOCKWISE: Jeannette Pollack, Herman Miller, and Mrs. Edgar Korrick, 1970 (Courtesy of AZJHS, Jewish News Collection); Judith Gardenswartz, Sherman and Andi Minkoff at the 75th Anniversary Celebration, 2010; Arizona Republic article, December 1973; Past presidents of JFCS, c. 1990; Bob Roth, Ruth Cooper, Sandy Reischfeld at the JFCS Annual Luncheon, 2010. Center: Carol Seidberg and Adrien Herzberg, 1987.
HIS TORY IN THE MAKING
Humble Roots JFCS traces its roots back to 1935—an uncertain time during the Great Depression when jobs and resources were scarce. It was during this period of great need that a courageous group of Jewish women from the Phoenix chapter of the National Council of Jewish Women decided to create a welfare committee to help those in need. They laid the bedrock for what would eventually become Jewish Family & Children’s Service of Phoenix, a social service agency that over the years would change the face of child welfare in Arizona; would lead the fight against child sexual abuse; would distinguish itself in adoptions, including the adoption of Native American children; would create the first nursing home for elderly Jews in Arizona; would be a major force in the resettlement of Russian Jews; and would receive national recognition for its excellence.
Visionary Leaders
“. . . the agency serves Jewish individuals and families of all ages, as well as the general population in fulfillment with the teachings of Judaism to be of service to others.”
JFCS’ rich legacy has been guided by several innovative leaders, all of whom shared a vision for a brighter tomorrow. Leaders like Rabbi Abraham Krohn, a forward-thinking rabbi who moved the welfare committee into an agency with the establishment of Jewish Social Service; Florence Frank, a nurturing social worker, who became the agency’s first director of social services; Hirsch Kaplan, who incorporated the agency and managed its growth as the first executive director; Lois Tuchler, a passionate advocate for child welfare in the 1960s and ’70s who launched many JFCS programs that still exist today; Adrien Herzberg, whose leadership in the late 1980s and early ’90s helped the agency expand to serve the greater community; Gail Parin (1998-2003), who helped the agency build a strong nonprofit business model; and Thomas F. Updike (2004-2008), who furthered new business practices and enhanced services to the Jewish community.
Shared Values While the agency’s focus has shifted over the years to meet the diverse needs of a growing community, JFCS’ commitment to the core Jewish values that it was founded upon has remained constant. Those values include: concern for the community (kehila); doing the right thing (tzedakah); taking responsibility for fixing what is wrong with the world (tikkun olam); and acts of kindness (gemilut chasadim). Moving forward, JFCS will continue to rely on these core Jewish values to guide the programs and services it provides to the Greater Phoenix community.
– jfcs mission statement, 1987–1995
1962
1965
1966
1973
JSS changes its name to Jewish Family & Children’s Service (JFCS).
Staff expands to include an executive director, two fulltime skilled caseworkers, two part-time skilled caseworkers, one part-time aide, and two full-time administrative staff.
JFCS is the first organization in Arizona to be accredited by both the Family Service Association of America and the Child Welfare League of America.
JFCS is the first private adoption agency to facilitate adoption of Native American children by Native American families.
1963 JFCS holds its first Annual Meeting at the Jewish Community Center on Maryland Avenue. 4
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Lois Tuchler becomes Executive Director.
1974
1975
1980
1980-1990
Renewed commitment to serve the “over 60” Jewish community with special department for older adults.
JFCS moves into a new facility at 2033 N. 7th Street.
JFCS serves 2,832 individuals, including 1,219 families and 72 foster children. Staff consists of 16 professional caseworkers, 9 group home parents, and 15 clerical and support workers.
1,200 square feet are added to the 7th Street office.
JFCS establishes the Little Bear Sexual Abuse Program for Children. The Board of Directors affirms that the agency’s non-sectarian approach to social service is consistent with Jewish values.
JFCS ends its adoption program and adds the Helping Hands Program, Plays for Living, Family Life Education, the Russian Resettlement Program, People’s Treasure Shoppe, and Homebased Services.
1978
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JFCS Y ear in Review In fiscal year 2010, JFCS served more than 28,000 individuals of all faiths and backgrounds in Maricopa County through programs within our Behavioral Health, Child & Family Solutions, Older Adult Services and Jewish Community Services divisions. Each day, our caring staff of 300 professionals work toward a future where families are strong, where our elders are cared for and where children are safe.
Our core programs and services include: BEHAVIORAL HEALTH
OLDER ADULT SERVICES
Adolescent and adult substance abuse counseling l Child, youth and adult outpatient mental health services l Life coaching for teens at-risk l Transition assistance to youth exiting foster care l Psychiatric care and medication monitoring for children, youth and adults l HIV/AIDS services l Community information and referral
l Prevention education to increase socialization through peer support l In-home mental health counseling and care management services l Private-pay home care providing skilled caregivers for services such as personal care, meal planning and preparation, transportation, light housekeeping, companionship, respite care, shopping/errand and home safety enabling clients to maintain quality of life and independence l Center for Senior Enrichment providing education, kosher lunches and exercise in an intellectually stimulating and social environment
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CHILD & FAMILY SOLUTIONS l Literacy skills and job training for youth at risk l Aid to victims of domestic violence l Family preservation, reunification and parent coaching l Youth education promoting positive family dynamics and character building
JEWISH COMMUNITY SERVICES Jewish counseling services treating a range of life’s challenges l Emergency assistance funds l Holiday programs for those touched by financial, physical or emotional hardships* l In-home counseling and care management for Jewish older adults l Mental health education and out reach to the Orthodox community l Spiritual care and support to hospitalized patients and families l Information, referral and resource assistance to make connections with the Greater Phoenix Jewish community l
*Serves clients throughout agency
1984-1985
1987
1990
1990s
JFCS capital campaign results in the Milton A. Cohen Family Center.
Adrien Herzberg becomes executive director.
JFCS joins with organizations in the East and West Valley to create the ElderVention Program, an innovative behavioral health-focused program for seniors Valleywide.
Board develops an “Executive Leadership Team,” upgrades computer and accounting systems, and begins to implement an electronic medical records system.
1985 JFCS adds several service sites: the Phoenix central office, the Osborn Senior Center, Glendale, Scottsdale, Sun City, Mesa and Tempe. 6
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1989 Helping Hands Program wins the Belle Latchman Community Service Award from the Jewish Federation of Greater Phoenix.
Demographics Individuals Served by JFCS Program Division Behavioral Health Child & Family Solutions Older Adult Services Jewish Community Services Total
13,462 8,860 1,463 4,752 28,537
47.2% 31.0% 5.1% 16.7% 100.0%
A Closer Look at Populations Served by JFCS (based on available data) Generations Children & Teens 13,812 Adults 9,690 Older Adults & Seniors 1,396 Total 24,898 Diversity (Race/Ethnicity) Asian 166 Black 1,695 Hispanic 4,856 Multi-Racial 483 Native American 371 Pacific Islander 65 White 10,005 Total 17,641
55.5% 38.9% 5.6% 100.0%
0.9% 9.6% 27.5% 2.7% 2.1% 0.4% 56.7% 100.0%
Annual Income $0-$30,000 $30,000-$60,000 $60,000+ Total
12,495 635 518 13,648
91.6% 4.7% 3.8% 100.0%
“Although social needs have changed over the decades, the central mission of JFCS has always been to help others.” – Michael R. Zent, Ph.D P resident and CEO, (2008 – Present)
1998
2004
2006-2008
2010
Gail Parin becomes President and CEO of JFCS.
Dr. Thomas F. Updike appointed President and CEO.
JFCS creates the Shelter Without Walls program.
2005
JFCS launches Real World Job Development, Youth In Transition, and Center for Senior Enrichment programs.
JCFS has 300 staff members, 70 volunteers, a $24 million budget, and serves more than 28,000 individuals and families in Maricopa County. JFCS celebrates 75 years of Helping and Healing in the Valley of the Sun.
2001 The agency mobilizes to provide community support after “9/11,” the World Trade Center tragedy.
JFCS earns the Ability Counts Award from the Mayor’s Commission on Disability Issues and the City of Phoenix Equal Opportunity Department.
2008 Dr. Michael R. Zent is appointed President and CEO.
WISH FAMILY FAMILY && CHIL CHILDREN DREN’’SS SERVICE SERVICE JJEEWISH
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Financial Snapshot The following is a summary of the audited financial statements for fiscal year 2010 performed by Clifton Gunderson LLP. A copy of the complete audit with notes may be obtained by contacting Javier Favela, JFCS Chief Financial Officer, at (602)279-7655 or
[email protected].
Jewish Family & Children’s Service & Subsidiaries Fiscal Year 2010 Assets Current Assets $7,021,387 Long Term Assets 1,811,062 Total Assets $8,832,449
Liabilities Current Liabilities $3,719,187 Long-Term Liabilities 173,874 Total Liabilities $3,893,061
Total Expense Summary
Net Assets
JFCS Program Services 85%
Unrestricted Assets $4,659,528 Temporarily Restricted 279,860 Total Net Assets $4,939,388
Total Liabilities and Net Assets
$8,832,449
Support & Revenue
Fundraising 2%
Administration 13%
Regional Behavioral Health Authority $15,249,749 66.86% Department of Economic Security 3,492,146 15.31% Other Contracts & Government Funding 1,816,857 7.97% Contributions and Grants 962,112 4.22% Jewish Federation of Greater Phoenix 305,285 1.34% Valley of Sun United Way 385,893 1.69% Program Fees 400,811 1.76% Other 194,012 0.85% Total Support & Revenue $22,806,865 100.00%
Expense by Program Behavioral Health Service $14,940,591 69.22% Shelter Without Walls 307,474 1.42% Real World Job Development 605,518 2.81% Homebased Services 3,232,086 14.97% Older Adult Services 757,871 3.51% Center for Senior Enrichment 373,589 1.73% Jewish Community Services 390,761 1.81% Prevention Services 138,769 0.64% Fundraising 387,930 1.80% Other 449,965 2.09% Total Expense by Program $ 21,584,554 100.00%
Change in Net Assets Unrestricted Surplus $1,118,131 Temporarily Restricted 104,180 Total Change in Net Assets $1,222,311
Expense Summary Program Services $18,367,625 Administration 2,828,999 Fundraising 387,930 Total Expense $21,584,554 Financial statement from fiscal year 1949 showing total disbursements of $13,905.80.
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85% 13% 2% 100%
Jewish Family & Children’s Service thanks and recognizes our most generous group of donors, now part of our Family Friends of Distinction, who have made a significant commitment to JFCS. Lifetime Membership is extended to individuals, corporations and foundations whose generosity over time reaches, or exceeds, $25,000, while Annual Membership is extended to those who make a commitment of $1,000 or more annually.
Lifetime Members As of June 30, 2010
Family Pacesetter ($500,000 +) J.E. & Z.B. Butler Foundation Jewish Federation of Greater Phoenix Valley of the Sun United Way
Family Visionary ($250,000+) Arizona Community Foundation Arizona Republic/12 News Season For Sharing DBL Distributing Lenore and Eugene* Schupak
Family Philanthropist ($100,000+) Anonymous Child Abuse Prevention License Plate Program Jewish Community Foundation of Greater Phoenix Cindy Lubin and David Lorsch Nina Mason Pulliam Charitable Trust Aileen* and Meyer Osofsky Ruth Pearson Barbara and Robert Sweet The Virginia G. Piper Charitable Trust
Family Champion ($50,000+) Daron and Ron Barness Catholic Healthcare West Estate of E. Louise Gaudet Marcia and Norman Goodman The Harry and Jeanette Weinberg Foundation Jerry and Meghan Hirsch Fran and Al Sachs Ken and Carol Seidberg/ Seidberg Law Offices The Estate of Dora Sovich
Family Patron ($25,000+) Acordia of Arizona Arizona Foundation for Behavioral Health Bank of America Charitable Foundation Basic Needs Collaborative Judy and Peter Brandeis Cardinals Charities Cheryl and Bob Carr City of Glendale Dorothy Silverman Rev. Trust Corinne F. Ehrlich*
Harold & Jean Grossman Family Foundation Philip J. Hirsch* The Jonathan Dreier Foundation Harriet A. Lakin* Leisure World Foundation of Arizona Inc. Buddie and Hank Levkoff* Betty and Newton* Rosenzweig Sheila Schwartz Joel and Mary Shapiro Paula and Aaron Sherman Edna and Arthur Sitelman St. Joseph’s Hospital & Medical Center State of Arizona - Arizona Criminal Justice Commission Sylvia F. Greenfield Trust Thunderbirds Charities Barbara and Barry Zemel
Family Benefactor ($5,000+) Anderman Family Charitable Fund/Richard A. Anderman, Esq. Arrow Electric, Inc. City of Glendale Cox Charities Desert Schools Federal Credit Union Freeport-McMoRan Copper & Gold Foundation Harriet and Richard Gottlieb In-n-Out Burger Foundation Alisa and Charles Jost Lynn and Larry Kahn Cindy Lubin and David Lorsch Lovitt & Touché, Inc. Barbara and Barry Zemel
Family Guardian ($2,500+)
AG/FP VCC, LLC American Technion Society Sally L. Appelbaum Annual Membership Arizona Foundation for Women (gifts given July 1, 2009 through Cardinals Charities June 30, 2010) Susan and Michael Chesin Clark Hill PLC Family Visionary ($250,000+) Paul and Flo Eckstein Jewish Federation of Anita and Jerry Gutkin Greater Phoenix Harold & Jean Grossman Valley of the Sun United Way Family Foundation Arlene and Michael Lanes Family Philanthropist ($100,000+) Sheri and Thomas Levin The Virginia G. Piper Lincoln Gives Charitable Trust NextGen Healthcare Information Systems Family Champion ($50,000+) Arizona Community Foundation Quality Care Network Child Abuse Prevention License Salt River Project Paula and Aaron Sherman Plate Program Susan and Ronald Starkman Joan and Ron Yagoda Family Patron ($25,000+) Jewish Community Foundation Family Circle - ($1,000+) of Greater Phoenix Cypress Home Care Solutions/ Judy Ackerman and Richard Epstein Sheldon R. Roth and Family Sue and David Adatto Ken and Carol Seidberg/ American Express Company Seidberg Law Offices Employees Anonymous Family Ambassador ($10,000+) Arnold & Rachel Smith Anonymous Arizona Republic/12 News Family Foundation Robert G. Begam Season For Sharing Bank of America Charitable Beth El Congregation The Brandeis Family Charitable Foundation Fund/Judy and Peter Brandeis Cheryl and Bob Carr State of Arizona - Arizona Patricia and Herbert Dreiseszun Criminal Justice Commission Judith Engelman, M.D. and Harry Rubinoff Thunderbirds Charities Estate of Netta Feuer
Fine Family Foundation First Baptist Church of Scottsdale Renee’ and Jonathan Fox Ursula and Burt Freireich Friedel Family Foundation Kimber and Harry Friedman Meri and Steve Friedman Gan Bamidbar Judith Gardenswartz Vivian and Charles Gealer Gerald H. Myers Revocable Trust Heather and Michael Greenbaum Susan and Nestor Guzman Helios Education Foundation Iva and Larry Hirsch Beth and Sandy Hoffman Stephanie and Frank Jacobson Margaret and Chris Johnson The Joseph & May Winston Foundation Sue and Bob Karatz Carol and Allan Kern Ellen and Bob Kirschenbaum Helen and Edgar Korrick Marlene and Lanny Lahr Lisa and Nelson Lerner Susan G. Levine Mesa United Way Amy J. Myers Karen and Robert Nagle Jennifer O’Connor Aileen* and Meyer Osofsky Jessica and Andrew Pacheco Holly and Jeff Packer Gerald Peiser Chris Rainer, M.D. Ann H. Reinking-Talbert and Peter Talbert Jennifer and Armando Roman Barbara and Irving Rousso Fran and Al Sachs Rana and Joe Schwartz Sheila Schwartz Linda and Earl Secore/ Secore & Niedzialek, P.C. Enid and Michael Seiden Lola and Jacob Shapiro Randi J. Sherman St. Luke’s Health Initiatives Temple Emanuel of Tempe Gayle and Jay Weiss Women’s Independence Scholarship Program Terry A. Zamell Michael R. Zent, Ph.D. *Of blessed memory
J E WISH FAMILY & CHIL DREN ’ S SERVICE
JFCS is accredited by the National Council on Accreditation of Services for Families and Children
Constituent Agency of the Jewish Federation of Greater Phoenix and a Primary Partner of the Valley of the Sun United Way
Jewish Family & Children’s Service 4747 N. 7th Street 2010 AN N UAL REP O RT
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Suite 100
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Phoenix, AZ 85014
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602-279-7655
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www.jfcsaz.org
