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Quick Start Guide Lenovo Field ServiceSolution Contents Welcome to Lenovo Field Service Solution ........................................................................3Lenovo Field Service Solution for DOS..............................................................................4 Starting Lenovo Field Service Solution for DOS.....................................................................................4Running Lenovo Field Service Solution for DOS....................................................................................6 Lenovo Field Service Solution for Windows.......................................................................9 Starting Lenovo Field Service Solution for Windows..............................................................................9Running Lenovo Field Service Solution for Windows.............................................................................9User Interface Controls................................................................................................................9Settings Editor............................................................................................................................10 For More Information........................................................................................................14 2 | Lenovo Field Service Solution Quick Start Guide | TOC Welcome to Lenovo Field Service Solution Welcome to Lenovo Field Service Solution, the most complete computer diagnostic software solution. Lenovo FieldService Solution is a computer diagnostic and information gathering tool for PC service and support professionals,including VARs, PC manufacturers, technicians and assemblers. Many top PC manufacturers use the same PC-Doctortools in manufacturing plants and service center facilities around the world.Lenovo Field Service Solution provides hardware testing and system information gathering tools for both MicrosoftWindows and DOS operating systems. Lenovo Field Service Solution functions are performed through an easy-to-useinterface. Lenovo Field Service Solution for DOS provides access to command-line and batch f le functions. LenovoField Service Solution can run without installing a single f le!This guide will show you how to install and use Lenovo Field Service Solution, how to run PC diagnostics, and how togather system information in both Windows and DOS.Lenovo Field Service Solution is delivered on a USB Drive provided by Lenovo TSC called a Golden Key.Lenovo Field Service Solution functions and tools are divided into three general categories: Table 1:Lenovo Field Service Solution General Categories FunctionFeature Hardware tests designed to determine if speci f c devices functioncorrectly.DiagnosticsExamines the PC hardware con f guration and provides a detailed reportabout all hardware components.System InformationAllows you to create scripts for automating complete test runs.Script EditorLenovo Field Service Solution Quick Start Guide | Welcome to Lenovo Field Service Solution | 3 Lenovo Field Service Solution for DOS Lenovo Field Service Solution for DOS provides low-level hardware testing and drive erase functions. Starting Lenovo Field Service Solution for DOS To start Lenovo Field Service Solution for DOS: Note: Lenovo Field Service Solution for DOS must run in DOS; it cannot run under the Windows operating systemin a DOS window. 1. Power down the system. 2. Plug the Golden Key into an available USB port. 3. Re-boot the system from the Lenovo Golden Key USB CDROM.The system will boot up and immediately launch the Lenovo Field Service Solution for DOS startup menu. Figure 1: Golden Key Startup Menu 4 | Lenovo Field Service Solution Quick Start Guide | Lenovo Field Service Solution for DOS
