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Chigoziem Orakwue 83 Morrison Drive AB10 7HB Aberdeen, Scotland United Kingdom Phone: +447535490917 email: [email protected] Dear Sir, Please accept the attached resume for further review. I believe that my combination of technical skills and effective communication would serve your organisation well. My foundation is as an Administrator on both Oracle and Microsoft platforms. I'm comfortable with Microsoft Operating Systems, XP, Vista and have a very high competence in Microsoft Office 2

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   Dear Sir, Please accept the attached resume for further review. I believe that my combination of technical skills and effectivecommunication would serve your organisation well.My foundation is as an Administrator on both Oracle and Microsoft platforms. I'm comfortable with Microsoft OperatingSystems, XP, Vista and have a very high competence in Microsoft Office 2003/2007 packages. I am highly Organized inthe manner I work and have gathered a lot of valuable experience within the past 5 years. I was Systems Administratorfor ebanking Department of Union Bank. I have worked as a Project Member, and a Team Leader for numeroussuccessful projects both within the banking industry and within other sectors such as the Government and I understandthe rudiments of working with such sectors. I have experience in several aspects of Consultancy services (IT, Advisory),as I currently work as an external IT Consultant to a Chartered Accounting Firm in Nigeria.I have every confidence that to the extent the position requires working in these areas, I can deliver the best. Asregards my level of organization in working, preparing documents and handling general enquires, I have worked as anAccounts Manager in an Organization where I handled Interviews and prepared Reports for Senior Management. I amquite familiar with this area of work and features that define their value.On a more general level, I believe I bring the broad soft skills you can have confidence in with a candidate that willrepresent you properly to your clients. I trust you would find me to be well-spoken, energetic, confident, andpersonable, the type of person on whom you will rely. I also have a wide breadth of experience of the type that givesyou the versatility to place me in a number of contexts with confidence that the level of excellence you expect will bemet.   Throughout my career I have strived to keep business issues in the forefront, focusing on providing consistent highservice is a core value of mine, one that I bring to every project on which I work.I greatly appreciate you taking the time to review my CV. I hope that you'll find my experience, interests, and characterintriguing enough to warrant a face-to-face meeting, as I am confident that I could provide value to you as a member of your team.Sincerely,Chigoziem Orakwue.Chigoziem Orakwue83 Morrison DriveAB10 7HBAberdeen, ScotlandUnited KingdomPhone: +447535490917email: [email protected]   ORAKWUE CHIGOZIEM 83 MORRISON DRIVEABERDEEN AB10 7HBemail:  [email protected]   * Phone: 07535490917 OBJECTIVE Experienced System Administrator with 3 years successful experience inconducting trainings, customer service, IT Support and excellent communicationskills. Seeking employment within your organization. Currently completed Msc.Business Information Technology at Southampton Solent University with in-depthunderstanding of System Project Mgt., e-Business Strategies & Sys RequirementAnalysis. WORK EXPERIENCE February 2010 – Till Date. GE Oil and Gas , Silverburn Cresent, Bridge of Don, Aberdeen, UK    G4S Contractor ã Facility management ã Surveillance monitoring ã Access control January 2009 – Nov 2009. Marketing Dept. Southampton Solent UniversityEast Park Terrace, SO14 0YN, UK Publication ã Preparation and editing process of university publication includinginternet ã Provide quality website content. using Contensis R5 web CMS ã Carrying out test to the University Prospectus booking system Project Team - Aimhigher Mentor Associate ã Working as part of a project team with schools in Isle of Wight ã Ensuring that project deadlines were met ã Support young people with learning techniques and encourageconfidence building through team work ã Provide support through e-mentoring to studentsFebruary 2006 – August 2008. Union Bank of Nig. Plc. Lagos. NigeriaTeam Leader, Project Management and Product Dev. Unit (e-banking dept) ã Projects involved which were successfully completed include thefollowing:1.Establishing in partnership with AFRIHUB and the FEDERAL GOVT.Information Technology centers in all the Federal Universities in Nigeria.  2.Development and implementation of payment systems to blue chipcompanies such as Guiness, Oando Plc, Wamco Plc, Global Fleet3.Implementation of the banks International Visa Card payment scheme4.Development, implementation and deployment of the banks mobilebanking application to over 400 branches of the bank nationwide5.Deployment of POS terminals to NIPOST nationwide, turning them intocash centres. Database Administrator / IT Support ã Administration of banks Card Management System (Postilion) FEP ã Administration of banks Card Management Database (Using SQL queriesto resolve disputes) ã Preparing training manuals and user manuals for branches ã System Administrator for Internet Banking Module, Telephone Bankingand Mobile Banking Application ã Configuration and deployment of Point Of Sale (POS) terminals ã Configuration and Administration of Web Based Applications used foroperational work.(ATM requisition system, Dispute resolution system) ã Providing first level support for new software / application introduced bythe bank System Administrator ã Providing electronic payment systems for blue chip corporateorganizations to manage their staff, distributors and vendors andproviding support. ã Monitoring of the switches provided to the bank by vendors likeInterswitch (FEP), e-tranzact, Visa card ã Maintaining all e-banking servers Anti-Virus update and routinemaintenance. ã Making sure the e-banking servers are up and running ã Reconciliations of Suspense accounts (TSS) with switch providers. ã Assisting branches in ATM reconciliation. ã Providing technical support to the other units in the department. ã Dispute resolution. ã Providing technical support to other banks as regards EFT.1.   Internet banking: ã User Creation and Administration ã Monitoring and Maintaining the Web, Application and Database servers. ã Maintaining Audit trail. ã Support to branches and customers. 2. Union Mobile banking:  ã User Creation and Administration ã Configuration of customers mobile phone to access the Application ã Support to customers 3. Telephone banking: ã User Creation and Administration ã Monitoring and maintaining the telephone banking server. ã Ensuring connectivity between the servers and the banking host ã Support to branches and customersFebruary 2005 – February 2006. Onyx Kreation Ltd. Wuse 2, Abuja.Accounts Manager ã Grew the revenue of the business within a 6 months period (2 quarters) ã Carried out an extensive office automation of the company ã Designed a software for stock taking and stock record purposes ã Carried out Reconciliation of company’s accounts with banks ã Preparing Monthly profit/loss statements & Preparing staff payroll ã Stock taking and Maintaining an Imprest system ã Supervision of the Accounts Dept. ã Ensured that the company tax was updated and accurately paid ã Carried out personnel recruitment / competence evaluation on behalf of the company PROFESSIONAL ACHIEVEMENTS ã Consultancy Services for OO & Co Chartered Accountants , 12Ezenwa Street Onitsha, Nigeria. From 2006 -Till date ã Project leader in successfully carrying out OrganizationalRestructuring ( Office Automation ) for Onyx Kreation limited which involved redesigning some of the companied existing businessprocesses and replacing manual work with IT (software). SKILLS AND COMPETENCE ã Basic Networking Knowledge (Switches, DHCP servers) ã Oracle SQL ã High proficiency in the use of Microsoft office 2003/2007. ã Windows 2003 Active Directory ã  Troubleshooting & support ã Excellent communication skills. ã  Training and Presentation Skills EDUCATION